cancelling Norton subscriptions

Mike · External Since: Oct 15, 2003 Posts: 5

Does anyone know how to cancel Norton antivirus subscriptions? I
looked all over their website but couldn't find anything on it.
I'd also like to know if it is possible to cancel it, will Norton give
me a partial refund?

Tim H. · External Since: Aug 06, 2003 Posts: 87

"Mike" <littleboyblu87.TakeThisOut@yahoo.com> wrote in message
news:3e7445e7.0310152143.3c99cdc3@posting.google.com...
> Does anyone know how to cancel Norton antivirus subscriptions? I
> looked all over their website but couldn't find anything on it.
> I'd also like to know if it is possible to cancel it, will Norton give
> me a partial refund?

Just let it expire. I don't believe you will get a partial refund though;
although it could be applied to an upgrade.

-Tim

nbeagle · Joined: Apr 02, 2008 Posts: 1

I did find the place on the symantec site that apparently allowed me to cancel my subscription, and I even got an email stating it had been. But then I got an email saying it would be automatically renewed. So I contacted customer services via there web site, and was told they had now cancelled it for me.

But this evening I have received yet another email from them informing me they have taken money from my account!

So my advice is, cancel your credit card, and never ever ever buy anything from them again.