Unable To UnInstall TrendMicro's PC-Cillin??

user · External Since: Feb 08, 2006 Posts: 47

When I try to get this thing out of my system, it pops a blind-typing dialog
asking for "Password".

Went back to the registration stuff I got from TrendMicro and cannot find
anything called "Password".

There's a "Serial Number" and a "License Key". Tried both, neither worked.

Anybody been here? I just want to get this thing off of my system and install
another product.
--
PeteCresswell

optikl · External Since: Dec 12, 2005 Posts: 39

(PeteCresswell) wrote:
> When I try to get this thing out of my system, it pops a blind-typing dialog
> asking for "Password".
>
> Went back to the registration stuff I got from TrendMicro and cannot find
> anything called "Password".
>
> There's a "Serial Number" and a "License Key". Tried both, neither worked.
>
> Anybody been here? I just want to get this thing off of my system and install
> another product.

Are you sure you didn't set up a password for changing configuration,
etc? That's the only reason I can think PCC is asking you for this info.

user · External Since: Feb 08, 2006 Posts: 47

Per (PeteCresswell):
>Anybody been here? I just want to get this thing off of my system and install
>another product.

Oops... I think I've stumbled into it. PccTools.exe in TM's home directory
seems to have done the job.
--
PeteCresswell

user · External Since: Feb 08, 2006 Posts: 47

Per optikl:
> Are you sure you didn't set up a password for changing configuration,
>etc? That's the only reason I can think PCC is asking you for this info.

Actually, PCC did not ask for it. PCC just went ahead and did the job.

The problem I was having happened when I tried to uninstall via Windows'
Add-Remove Programs utility before I found out about using PCC.
--
PeteCresswell

zopfan · Joined: Dec 18, 2008 Posts: 1

The same problem to me.

I'm a power user and I installed the Trend Micro Antivirus without any password etc. Still I'm unable to uninstall/remove it from my PC because it is demanding a password for that.

Very sorry, and how disgusting for developers of such kind of software.