error message trouble

Dave Flounders · External Since: Mar 22, 2009 Posts: 3

I am receiving an errror message at the start-up of Visio that says

"Visio could not find this add-on or one of it's files. An error occured
and this feature is no longer functioning properly. Would you like to repair
this feature now?"

After answering yes, the repair is carried out, which requires a computer
restart, but after the restart the same error message appears again. There is
no indication of which file or add-on is causing the error

Paul Herber · External Since: Oct 03, 2006 Posts: 479

On Sun, 22 Mar 2009 13:32:13 -0700, Dave Flounders <Dave
Flounders.TakeThisOut@discussions.microsoft.com> wrote:

>I am receiving an errror message at the start-up of Visio that says
>
> "Visio could not find this add-on or one of it's files. An error occured
>and this feature is no longer functioning properly. Would you like to repair
>this feature now?"
>
>After answering yes, the repair is carried out, which requires a computer
>restart, but after the restart the same error message appears again. There is
>no indication of which file or add-on is causing the error

Does this happen for any particular drawing type or for all drawings?

Have a look at the Visio addons and startup paths

menu Tools -> Options -> Advanced -> File Paths

--

Regards, Paul Herber, Sandrila Ltd.
Electronics for Visio http://www.electronics.sandrila.co.uk/

Chris Roth [Visio MVP] · External Since: Feb 04, 2009 Posts: 3

Hi Dave,

Which version of Visio are you using?

Does the message say which add-on is causing the problem?

Have you installed any additional Visio-solutions/add-ons that might be
causing a problem?

Try looking under Tools > Trust Center > Add-ins (in Visio 2007) and see
if anything looks odd. Note the "Manage COM Add-ins" button/drop-down at
the bottom of the dialog.

--
Hope this helps,

Chris Roth
Visio MVP

Visio Guy: Smart Graphics for Visual People

Articles: http://www.visguy.com
Shapes: http://www.visguy.com/shapes
Dev: http://www.visguy.com/category/development/
Forum: http://www.viguy.com/vgforum

Dave Flounders wrote:
> I am receiving an errror message at the start-up of Visio that says
>
> "Visio could not find this add-on or one of it's files. An error occured
> and this feature is no longer functioning properly. Would you like to repair
> this feature now?"
>
> After answering yes, the repair is carried out, which requires a computer
> restart, but after the restart the same error message appears again. There is
> no indication of which file or add-on is causing the error

Dave Flounders · External Since: Mar 22, 2009 Posts: 3

Hi Chris,
I'm using Visio 2003 Pro. There are no indictions of which file or add-on is
the problem. I haven't added anything or changed Visio since I installed it,
this is a recent problem.

Dave Flounders · External Since: Mar 22, 2009 Posts: 3

"Paul Herber" wrote:

> On Sun, 22 Mar 2009 13:32:13 -0700, Dave Flounders <Dave
> Flounders.RemoveThis@discussions.microsoft.com> wrote:
>
> >I am receiving an errror message at the start-up of Visio that says
> >
> > "Visio could not find this add-on or one of it's files. An error occured
> >and this feature is no longer functioning properly. Would you like to repair
> >this feature now?"
> >
> >After answering yes, the repair is carried out, which requires a computer
> >restart, but after the restart the same error message appears again. There is
> >no indication of which file or add-on is causing the error
>
> Does this happen for any particular drawing type or for all drawings?
>
> Have a look at the Visio addons and startup paths
>
> menu Tools -> Options -> Advanced -> File Paths
>
>
> --
>
> Regards, Paul Herber, Sandrila Ltd.
> Electronics for Visio http://www.electronics.sandrila.co.uk/
>
Hi Paul,

When I followed your suggestion i found that there was no file path
specified for the add-ons. Problem solved. Thank you very much.

Dave

Paul Herber · External Since: Oct 03, 2006 Posts: 479

On Tue, 24 Mar 2009 04:48:01 -0700, Dave Flounders <Dave
Flounders.DeleteThis@discussions.microsoft.com> wrote:

>
>"Paul Herber" wrote:
>
>> On Sun, 22 Mar 2009 13:32:13 -0700, Dave Flounders <Dave
>> Flounders.DeleteThis@discussions.microsoft.com> wrote:
>>
>> >I am receiving an errror message at the start-up of Visio that says
>> >
>> > "Visio could not find this add-on or one of it's files. An error occured
>> >and this feature is no longer functioning properly. Would you like to repair
>> >this feature now?"
>> >
>> >After answering yes, the repair is carried out, which requires a computer
>> >restart, but after the restart the same error message appears again. There is
>> >no indication of which file or add-on is causing the error
>>
>> Does this happen for any particular drawing type or for all drawings?
>>
>> Have a look at the Visio addons and startup paths
>>
>> menu Tools -> Options -> Advanced -> File Paths
>>

>Hi Paul,
>
>When I followed your suggestion i found that there was no file path
>specified for the add-ons. Problem solved. Thank you very much.

Um, well, you shouldn't normally need anything in the file path unless
you have 3rd part addins installed.

--

Regards, Paul Herber, Sandrila Ltd.
Electronics Packages for Visio http://www.electronics-packages.sandrila.co.uk/

Dave Flounders · External Since: Mar 28, 2009 Posts: 1

The problem has returned, but this time I think I have narrowed the problem
down to the Adobe Acrobat add-on. When the error massage appeared I noticed
that the Abode Tools had disappeared from the toolbar. When I attempted the
'repair'option, this time I received a message telling me that I need to
restart the computer to complete the add-on process for Acrobat.Can anyone
suggest how to resolve this issue

"Paul Herber" wrote:

> On Tue, 24 Mar 2009 04:48:01 -0700, Dave Flounders <Dave
> Flounders.TakeThisOut@discussions.microsoft.com> wrote:
>
> >
> >"Paul Herber" wrote:
> >
> >> On Sun, 22 Mar 2009 13:32:13 -0700, Dave Flounders <Dave
> >> Flounders.TakeThisOut@discussions.microsoft.com> wrote:
> >>
> >> >I am receiving an errror message at the start-up of Visio that says
> >> >
> >> > "Visio could not find this add-on or one of it's files. An error occured
> >> >and this feature is no longer functioning properly. Would you like to repair
> >> >this feature now?"
> >> >
> >> >After answering yes, the repair is carried out, which requires a computer
> >> >restart, but after the restart the same error message appears again. There is
> >> >no indication of which file or add-on is causing the error
> >>
> >> Does this happen for any particular drawing type or for all drawings?
> >>
> >> Have a look at the Visio addons and startup paths
> >>
> >> menu Tools -> Options -> Advanced -> File Paths
> >>
>
> >Hi Paul,
> >
> >When I followed your suggestion i found that there was no file path
> >specified for the add-ons. Problem solved. Thank you very much.
>
> Um, well, you shouldn't normally need anything in the file path unless
> you have 3rd part addins installed.
>
>
>
> --
>
> Regards, Paul Herber, Sandrila Ltd.
> Electronics Packages for Visio http://www.electronics-packages.sandrila.co.uk/
>

Helen · External Since: May 23, 2006 Posts: 32

Hi,

Has anyone come up with a solution to this problem? I've been having
trouble with this one for at least a month now and it's simply driving me
nuts!

Visio 2003 / Adobe Acrobat 7.0.9

Please help.

Thanks!

"Dave Flounders" wrote:

> The problem has returned, but this time I think I have narrowed the problem
> down to the Adobe Acrobat add-on. When the error massage appeared I noticed
> that the Abode Tools had disappeared from the toolbar. When I attempted the
> 'repair'option, this time I received a message telling me that I need to
> restart the computer to complete the add-on process for Acrobat.Can anyone
> suggest how to resolve this issue
>
> "Paul Herber" wrote:
>
> > On Tue, 24 Mar 2009 04:48:01 -0700, Dave Flounders <Dave
> > Flounders DeleteThis @discussions.microsoft.com> wrote:
> >
> > >
> > >"Paul Herber" wrote:
> > >
> > >> On Sun, 22 Mar 2009 13:32:13 -0700, Dave Flounders <Dave
> > >> Flounders DeleteThis @discussions.microsoft.com> wrote:
> > >>
> > >> >I am receiving an errror message at the start-up of Visio that says
> > >> >
> > >> > "Visio could not find this add-on or one of it's files. An error occured
> > >> >and this feature is no longer functioning properly. Would you like to repair
> > >> >this feature now?"
> > >> >
> > >> >After answering yes, the repair is carried out, which requires a computer
> > >> >restart, but after the restart the same error message appears again. There is
> > >> >no indication of which file or add-on is causing the error
> > >>
> > >> Does this happen for any particular drawing type or for all drawings?
> > >>
> > >> Have a look at the Visio addons and startup paths
> > >>
> > >> menu Tools -> Options -> Advanced -> File Paths
> > >>
> >
> > >Hi Paul,
> > >
> > >When I followed your suggestion i found that there was no file path
> > >specified for the add-ons. Problem solved. Thank you very much.
> >
> > Um, well, you shouldn't normally need anything in the file path unless
> > you have 3rd part addins installed.
> >
> >
> >
> > --
> >
> > Regards, Paul Herber, Sandrila Ltd.
> > Electronics Packages for Visio http://www.electronics-packages.sandrila.co.uk/
> >

Joe Grahor · External Since: Aug 21, 2009 Posts: 1

Hello Helen,

I was also having this problem. In an older tip I found in a search, the
recomendation was to delete the "C:\Documents and Settings\<login name>\Local
Settings\Application Data\Microsoft\Visio" directory.

However, it and the only file in it would always return. That file is
"content.dat". Not sure how it is being built.

Anyway, I decided to take a look in "content.dat". It turned out to be a
simple text file which you can open in Notepad. It it is a list of items to
load when Visio starts.

In it I found references to the offending PDFMaker add-ins which I had
previously deleted. You will have to identify the missing add-in causing
your problem. I deleted the lines refering to the missing add-ins and saved
the file.

Now Visio starts without an error message.

Hope this helps,

Joe

"Helen" wrote:

> Hi,
>
> Has anyone come up with a solution to this problem? I've been having
> trouble with this one for at least a month now and it's simply driving me
> nuts!
>
> Visio 2003 / Adobe Acrobat 7.0.9
>
> Please help.
>
> Thanks!
>
>
>
> "Dave Flounders" wrote:
>
> > The problem has returned, but this time I think I have narrowed the problem
> > down to the Adobe Acrobat add-on. When the error massage appeared I noticed
> > that the Abode Tools had disappeared from the toolbar. When I attempted the
> > 'repair'option, this time I received a message telling me that I need to
> > restart the computer to complete the add-on process for Acrobat.Can anyone
> > suggest how to resolve this issue
> >
> > "Paul Herber" wrote:
> >
> > > On Tue, 24 Mar 2009 04:48:01 -0700, Dave Flounders <Dave
> > > Flounders.TakeThisOut@discussions.microsoft.com> wrote:
> > >
> > > >
> > > >"Paul Herber" wrote:
> > > >
> > > >> On Sun, 22 Mar 2009 13:32:13 -0700, Dave Flounders <Dave
> > > >> Flounders.TakeThisOut@discussions.microsoft.com> wrote:
> > > >>
> > > >> >I am receiving an errror message at the start-up of Visio that says
> > > >> >
> > > >> > "Visio could not find this add-on or one of it's files. An error occured
> > > >> >and this feature is no longer functioning properly. Would you like to repair
> > > >> >this feature now?"
> > > >> >
> > > >> >After answering yes, the repair is carried out, which requires a computer
> > > >> >restart, but after the restart the same error message appears again. There is
> > > >> >no indication of which file or add-on is causing the error
> > > >>
> > > >> Does this happen for any particular drawing type or for all drawings?
> > > >>
> > > >> Have a look at the Visio addons and startup paths
> > > >>
> > > >> menu Tools -> Options -> Advanced -> File Paths
> > > >>
> > >
> > > >Hi Paul,
> > > >
> > > >When I followed your suggestion i found that there was no file path
> > > >specified for the add-ons. Problem solved. Thank you very much.
> > >
> > > Um, well, you shouldn't normally need anything in the file path unless
> > > you have 3rd part addins installed.
> > >
> > >
> > >
> > > --
> > >
> > > Regards, Paul Herber, Sandrila Ltd.
> > > Electronics Packages for Visio http://www.electronics-packages.sandrila.co.uk/
> > >