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Visio keeps restarting - help 2

 
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Tony Collins
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Since: Apr 04, 2004
Posts: 2



PostPosted: Sun Apr 04, 2004 10:10 am    Post subject: Visio keeps restarting
Archived from groups: microsoft>public>visio>troubleshoot (more info?)

My Visio app keeps restarting and will only go into "Safe
Mode". I've re-installed three times now, and initially,
it works properly. However, after about 1 day, it starts
this again. The error I'm getting is a small popup
window that says "Visio has encountered a problem and
needs to close." There is a checkbox in the window to
Restart Microsoft Office Vision. But there are no useful
details about why the app won't start up properly. If I
delete my XP profile and build another one, it seems to
work properly for a short period of time, but eventually,
it comes back.
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Tony Collins
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Since: Apr 04, 2004
Posts: 2



PostPosted: Sun Apr 04, 2004 11:05 am    Post subject: Visio keeps restarting [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

The information in the error is as follows:

AppName: visio.exe AppVer: 11.0.3216.0 AppStamp:
3f3df10d

ModName: user32.dll ModVer: 5.1.2600.1255 ModStamp:
3f731c7d

fDebug: 0 Offset: 0000807d




 >-----Original Message-----
 >My Visio app keeps restarting and will only go
into "Safe
 >Mode". I've re-installed three times now, and
initially,
 >it works properly. However, after about 1 day, it
starts
 >this again. The error I'm getting is a small popup
 >window that says "Visio has encountered a problem and
 >needs to close." There is a checkbox in the window to
 >Restart Microsoft Office Vision. But there are no
useful
 >details about why the app won't start up properly. If I
 >delete my XP profile and build another one, it seems to
 >work properly for a short period of time, but
eventually,
 >it comes back.
 >.
 >
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Brian Colker
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Since: Apr 15, 2004
Posts: 1



PostPosted: Thu Apr 15, 2004 5:37 pm    Post subject: Visio keeps restarting [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I am having a similar problem: Visio 2002 (SP2) operates
normally, as far as I can tell, but every time I shut it
down it restarts itself. I have to shut it down from the
Task Manager. I installed the newest service pack, but it
did not correct the problem. There is no application
error, so I can't provide any more details on it.

 >-----Original Message-----
 >My Visio app keeps restarting and will only go into "Safe
 >Mode". I've re-installed three times now, and initially,
 >it works properly. However, after about 1 day, it starts
 >this again. The error I'm getting is a small popup
 >window that says "Visio has encountered a problem and
 >needs to close." There is a checkbox in the window to
 >Restart Microsoft Office Vision. But there are no useful
 >details about why the app won't start up properly. If I
 >delete my XP profile and build another one, it seems to
 >work properly for a short period of time, but eventually,
 >it comes back.
 >.
 >
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Brian Keel
External


Since: Apr 23, 2004
Posts: 1



PostPosted: Fri Apr 23, 2004 6:42 pm    Post subject: Visio keeps restarting [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Same issue on my end. Running Visio 2002 (SP2) on XP
Professional with latest updates, 512 Mb Ram, PIII. Task
Manager won't shut it down. All operations appear to be
working as intended.
 >-----Original Message-----
 >I am having a similar problem: Visio 2002 (SP2) operates
 >normally, as far as I can tell, but every time I shut it
 >down it restarts itself. I have to shut it down from the
 >Task Manager. I installed the newest service pack, but
it
 >did not correct the problem. There is no application
 >error, so I can't provide any more details on it.
 >
  >>-----Original Message-----
  >>My Visio app keeps restarting and will only go
into "Safe
  >>Mode". I've re-installed three times now, and
initially,
  >>it works properly. However, after about 1 day, it
starts
  >>this again. The error I'm getting is a small popup
  >>window that says "Visio has encountered a problem and
  >>needs to close." There is a checkbox in the window to
  >>Restart Microsoft Office Vision. But there are no
useful
  >>details about why the app won't start up properly. If
I
  >>delete my XP profile and build another one, it seems to
  >>work properly for a short period of time, but
eventually,
  >>it comes back.
  >>.
  >>
 >.
 >
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larrywade
External


Since: Apr 24, 2004
Posts: 1



PostPosted: Sat Apr 24, 2004 2:36 pm    Post subject: Re: Visio keeps restarting [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Brian Colker wrote:
 > *I am having a similar problem: Visio 2002 (SP2) operates
 > normally, as far as I can tell, but every time I shut it
 > down it restarts itself. I have to shut it down from the
 > Task Manager. I installed the newest service pack, but it
 > did not correct the problem. There is no application
 > error, so I can't provide any more details on it.
 > [vbcol=seagreen]
  > >-----Original Message-----
  > >My Visio app keeps restarting and will only go into "Safe
  > >Mode". I've re-installed three times now, and initially,
  > >it works properly. However, after about 1 day, it starts
  > >this again. The error I'm getting is a small popup
  > >window that says "Visio has encountered a problem and
  > >needs to close." There is a checkbox in the window to
  > >Restart Microsoft Office Vision. But there are no useful
  > >details about why the app won't start up properly. If I
  > >delete my XP profile and build another one, it seems to
  > >work properly for a short period of time, but eventually,
  > >it comes back.
  > >.
  > >[/vbcol] *



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Pierre-Edouard de Gruson
External


Since: Jun 09, 2004
Posts: 2



PostPosted: Wed Jun 09, 2004 7:04 am    Post subject: RE: Visio keeps restarting [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hi

I have the same issue (Visio crashes everytime I exit and
then takes ages updating the directory cache). I tried
the "Visio /r" trick but it does not make a difference.

Any idea ?

Pierre
 >-----Original Message-----
 >Hi,
 >
 >Close Visio, on the Run Prompt type in the
command "Visio /r" without the quotes.
 >
 >This should help clear the problem.
 >
 >Thanks and regards,
 >
 >Umesh V.G
 >Microsoft Visio Technical Support
 >
 >This posting is provided "AS IS" with no warranties, and
confers no rights.
 >
 >Go to http://www.microsoft.com/protect and follow
instructions today!
 >
 >--------------------
 >Content-Class: urn:content-classes:message
 >From: "Tony Collins"

 >Sender: "Tony Collins"

 >Subject: Visio keeps restarting
 >Date: Sun, 4 Apr 2004 05:10:55 -0700
 >Lines: 11

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 >Thread-Index: AcQaPeGanFev/x4aRRmgieXK14G9nQ==
 >Newsgroups: microsoft.public.visio.troubleshoot
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 >X-Tomcat-NG: microsoft.public.visio.troubleshoot
 >
 >My Visio app keeps restarting and will only go
into "Safe
 >Mode". I've re-installed three times now, and
initially,
 >it works properly. However, after about 1 day, it
starts
 >this again. The error I'm getting is a small popup
 >window that says "Visio has encountered a problem and
 >needs to close." There is a checkbox in the window to
 >Restart Microsoft Office Vision. But there are no
useful
 >details about why the app won't start up properly. If I
 >delete my XP profile and build another one, it seems to
 >work properly for a short period of time, but
eventually,
 >it comes back.
 >
 >
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Vampire_Hunter
External


Since: Jan 02, 2005
Posts: 1



PostPosted: Mon Jan 03, 2005 1:48 am    Post subject: Re: Visio keeps restarting [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Brian Keel wrote:
 > *Same issue on my end. Running Visio 2002 (SP2) on XP
 > Professional with latest updates, 512 Mb Ram, PIII. Task
 > Manager won't shut it down. All operations appear to be
 > working as intended.
  > >-----Original Message-----
  > >I am having a similar problem: Visio 2002 (SP2) operates
  > >normally, as far as I can tell, but every time I shut it
  > >down it restarts itself. I have to shut it down from the
  > >Task Manager. I installed the newest service pack, but
 > it
  > >did not correct the problem. There is no application
  > >error, so I can't provide any more details on it.
  > >
 > into "Safe[vbcol=seagreen]
 > initially,[vbcol=seagreen]
 > starts[vbcol=seagreen]
 > useful[vbcol=seagreen]
 > I[vbcol=seagreen]
 > eventually,[vbcol=seagreen]
  > >.
  > > *



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Vampire_Hunter
External


Since: Jan 02, 2005
Posts: 1



PostPosted: Mon Jan 03, 2005 1:51 am    Post subject: Re: Visio keeps restarting [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

yeah i found a way to fix the visio restarting problems by luck i
figured why not delete the visio10 folder in the microsoft office
folder then try a reinstall it worked but do not uninstall it just
delete the folder it will warn you just click ok and then reinstall hen
you reopen it it will say something like a massive change was made to
visio and needs to be reactivated do it then after its all done just
reopn visio and it will not restat over and over again.



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smirson
External


Since: Dec 19, 2005
Posts: 1



PostPosted: Mon Dec 19, 2005 1:31 pm    Post subject: Re: Visio keeps restarting [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Thanks Hunter, your method really works.



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smirson
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