Visio 2000 + Office 2003

Jake McDermott · External Since: Jul 27, 2004 Posts: 1

I'm trying to install Visio 2000 on a PC running Office
2003, and the program hangs consistently on the first
run, at the "Please wait while Visio updates its
directory cache" screen. The Windows Installer screen
pops up, and says "preparing to install.." but nothing
happens from there on out.

I've checked the newgroups and Googled the web and MS's
support site, with no luck. I'm probably not using the
right search terms.

Anyone care to point me in the right direction?

user · External Since: Apr 29, 2004 Posts: 2

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q297885

Had the same problem. It solved it for me.

JoeyGee · External Since: Sep 08, 2004 Posts: 1

I am not sure if you found the answer anywhere else, or
are even checking here anymore, but I found this that
solved the EXACT issue for me:

<a style='text-decoration: underline;' href="http://support.microsoft.com/default.aspx?scid=KB;EN-" target="_blank">http://support.microsoft.com/default.aspx?scid=KB;EN-</a>
US;Q263146&ID=KB;EN-US;Q263146

>-----Original Message-----
>I'm trying to install Visio 2000 on a PC running Office
>2003, and the program hangs consistently on the first
>run, at the "Please wait while Visio updates its
>directory cache" screen. The Windows Installer screen
>pops up, and says "preparing to install.." but nothing
>happens from there on out.
>
>I've checked the newgroups and Googled the web and MS's
>support site, with no luck. I'm probably not using the
>right search terms.
>
>Anyone care to point me in the right direction?
>.
>

aredub · Joined: Jul 12, 2007 Posts: 3

Here's the link for that second solution:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q263146

I was able to get Vision running by following Method 2: Manually Re-Register Visio (Method 1 didn't help).
Quit Visio.
Click Start, and then click Run.
Click Browse, point to the Visio32.exe, and then click Open.

NOTE: The default location for the Visio32.exe is C:\Program Files\Visio\Visio32.exe
In the Run dialog box, move the insertion point to the end of the Open box. The path displayed in the Open box should be similar to the path in step 3, except that the path is enclosed in quotation marks.
To the right of the closing quotation mark, type a space, type /r, and then click OK.
Visio will now re-register itself.