Help!

Publisher file won't open!

 
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WhemblyB
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Since: Nov 18, 2005
Posts: 1



PostPosted: Fri Nov 18, 2005 4:26 pm    Post subject: Publisher file won't open!
Archived from groups: microsoft>public>publisher (more info?)

Help!

I just spent 4 hours creating a document in Publisher 2003. I had been
"saving" the file periodically throughout the morning, while I was
working on it. The instant I closed Publisher and tried to reopen the
file, it failed to open the file.

Each time I try to open the file, it comes back with a "Send error
report to Microsoft..."

I tried to delete temp files; installed all service packs for Office,
etc. I even tried to open the file with other applications like Word,
Powerpoint, etc. I sent the file to a friend, they couldn't open it
either.

I have NEVER had such a bad experience with an application.

I tried to use a recovery application but it only brings back 1/3 of
the information and all the formatting is gone!

I copied the file up to http://www.dalcerro.com/livehelp/QRG.pub if you
care to try it for yourself.

Now I fear to start over, creating the doc from scratch. Will it just
get trashed again?

Any help would be greatly appreciated.
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Mary Sauer
External


Since: Dec 27, 2004
Posts: 5016



PostPosted: Fri Nov 18, 2005 10:27 pm    Post subject: Re: Publisher file won't open! [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I couldn't get it to open.
Look in your temp folder, there maybe an earlier save. In Windows Explorer, type
%temp% in the address bar. Look for any pub prefix file with a current date, change
the .tmp extension to .pub. If you read through the error details, it would appear
you have a corrupt image.

How to troubleshoot a damaged publication in Publisher
http://support.microsoft.com/default.aspx?scid=kb;en-us;198256

Let us know how it goes.
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
wrote in message

> Help!
>
> I just spent 4 hours creating a document in Publisher 2003. I had been
> "saving" the file periodically throughout the morning, while I was
> working on it. The instant I closed Publisher and tried to reopen the
> file, it failed to open the file.
>
> Each time I try to open the file, it comes back with a "Send error
> report to Microsoft..."
>
> I tried to delete temp files; installed all service packs for Office,
> etc. I even tried to open the file with other applications like Word,
> Powerpoint, etc. I sent the file to a friend, they couldn't open it
> either.
>
> I have NEVER had such a bad experience with an application.
>
> I tried to use a recovery application but it only brings back 1/3 of
> the information and all the formatting is gone!
>
> I copied the file up to http://www.dalcerro.com/livehelp/QRG.pub if you
> care to try it for yourself.
>
> Now I fear to start over, creating the doc from scratch. Will it just
> get trashed again?
>
> Any help would be greatly appreciated.
>
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Mike Koewler
External


Since: Aug 29, 2003
Posts: 1240



PostPosted: Sat Nov 19, 2005 4:09 pm    Post subject: Re: Publisher file won't open! [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

It's probably too late for this time, but I once had a book I was
working on. Like you, I saved every hour or so but luckily, I did a Save
As and numbered the saves file. file1, file2, etc. I also made the
mistake of not closing and trying to reopen the file, but instead kept
adding to it. The next day, I could not open the most recent three versions.

Mike

wrote:
> Help!
>
> I just spent 4 hours creating a document in Publisher 2003. I had been
> "saving" the file periodically throughout the morning, while I was
> working on it. The instant I closed Publisher and tried to reopen the
> file, it failed to open the file.
>
> Each time I try to open the file, it comes back with a "Send error
> report to Microsoft..."
>
> I tried to delete temp files; installed all service packs for Office,
> etc. I even tried to open the file with other applications like Word,
> Powerpoint, etc. I sent the file to a friend, they couldn't open it
> either.
>
> I have NEVER had such a bad experience with an application.
>
> I tried to use a recovery application but it only brings back 1/3 of
> the information and all the formatting is gone!
>
> I copied the file up to http://www.dalcerro.com/livehelp/QRG.pub if you
> care to try it for yourself.
>
> Now I fear to start over, creating the doc from scratch. Will it just
> get trashed again?
>
> Any help would be greatly appreciated.
>
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WhemblyB
External


Since: Nov 21, 2005
Posts: 2



PostPosted: Mon Nov 21, 2005 9:08 am    Post subject: Re: Publisher file won't open! [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Thanks for the advice, however, none of the suggested tips seemed to
allow me to "restore" the file.

I am going to start over from scratch and hope it doesn't happen again.
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WhemblyB
External


Since: Nov 21, 2005
Posts: 2



PostPosted: Mon Nov 21, 2005 9:26 am    Post subject: Re: Publisher file won't open! [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

The example file has been removed.
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