The operation failed due to a registry or installation pro..

Ned Nav · External Since: Nov 15, 2005 Posts: 5

Outlook quit working - loads but will not perform any new operations. When I
try to access menu items to trouble shoot nothing happens or I get the
following message - "The operation failed due to a registry or installation
problem. Restart Outlook and try again. If the problem persists, please
reinstall."

I have tried several reinstalls with no success.

Using a window XP SP2 computer, Outlook 2003, with AVG antivirus and active
scanning, and using windows native firewall.

Thanks for any help. NN

Roady [MVP] · External Since: May 17, 2004 Posts: 10018

Tried loading Outlook in safe mode already?
Start-> Run; "path to outlook.exe" /safe

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
"Ned Nav" <NedNav DeleteThis @discussions.microsoft.com> wrote in message
news:DBC0E3B2-AB60-421B-8BCB-9CC0E83F0287@microsoft.com...
Outlook quit working - loads but will not perform any new operations. When
I
try to access menu items to trouble shoot nothing happens or I get the
following message - "The operation failed due to a registry or installation
problem. Restart Outlook and try again. If the problem persists, please
reinstall."

I have tried several reinstalls with no success.

Using a window XP SP2 computer, Outlook 2003, with AVG antivirus and active
scanning, and using windows native firewall.

Thanks for any help. NN

Ned Nav · External Since: Nov 15, 2005 Posts: 5

Thanks for the response. Outlook safe mode gives me the excact same error
message.

NN

"Roady [MVP]" wrote:

> Tried loading Outlook in safe mode already?
> Start-> Run; "path to outlook.exe" /safe
>
> --
> Robert Sparnaaij [MVP-Outlook]
> www.howto-outlook.com
>
> Tips of the month:
> -FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
> -Properly back-up and restore your Outlook data
>
> -----
> "Ned Nav" <NedNav.TakeThisOut@discussions.microsoft.com> wrote in message
> news:DBC0E3B2-AB60-421B-8BCB-9CC0E83F0287@microsoft.com...
> Outlook quit working - loads but will not perform any new operations. When
> I
> try to access menu items to trouble shoot nothing happens or I get the
> following message - "The operation failed due to a registry or installation
> problem. Restart Outlook and try again. If the problem persists, please
> reinstall."
>
> I have tried several reinstalls with no success.
>
> Using a window XP SP2 computer, Outlook 2003, with AVG antivirus and active
> scanning, and using windows native firewall.
>
> Thanks for any help. NN
>
>
>

Roady [MVP] · External Since: May 17, 2004 Posts: 10018

Do the other Office applications work correctly for you?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
"Ned Nav" <NedNav.RemoveThis@discussions.microsoft.com> wrote in message
news:6999373D-3820-4C97-B4EC-4168AB135B99@microsoft.com...
Thanks for the response. Outlook safe mode gives me the excact same error
message.

NN

"Roady [MVP]" wrote:

> Tried loading Outlook in safe mode already?
> Start-> Run; "path to outlook.exe" /safe
>
> --
> Robert Sparnaaij [MVP-Outlook]
> www.howto-outlook.com
>
> Tips of the month:
> -FREE tool; QuickMail. Create new Outlook items anywhere from within
> Windows
> -Properly back-up and restore your Outlook data
>
> -----
> "Ned Nav" <NedNav.RemoveThis@discussions.microsoft.com> wrote in message
> news:DBC0E3B2-AB60-421B-8BCB-9CC0E83F0287@microsoft.com...
> Outlook quit working - loads but will not perform any new operations.
> When
> I
> try to access menu items to trouble shoot nothing happens or I get the
> following message - "The operation failed due to a registry or
> installation
> problem. Restart Outlook and try again. If the problem persists, please
> reinstall."
>
> I have tried several reinstalls with no success.
>
> Using a window XP SP2 computer, Outlook 2003, with AVG antivirus and
> active
> scanning, and using windows native firewall.
>
> Thanks for any help. NN
>
>
>

Ned Nav · External Since: Nov 15, 2005 Posts: 5

Yes

If I logon to the computer in my wife's profile, her outlook works fine, but
if I log back on as myself (an administrator) outlook does not work.

NN

"Roady [MVP]" wrote:

> Tried loading Outlook in safe mode already?
> Start-> Run; "path to outlook.exe" /safe
>
> --
> Robert Sparnaaij [MVP-Outlook]
> www.howto-outlook.com
>
> Tips of the month:
> -FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
> -Properly back-up and restore your Outlook data
>
> -----
> "Ned Nav" <NedNav.RemoveThis@discussions.microsoft.com> wrote in message
> news:DBC0E3B2-AB60-421B-8BCB-9CC0E83F0287@microsoft.com...
> Outlook quit working - loads but will not perform any new operations. When
> I
> try to access menu items to trouble shoot nothing happens or I get the
> following message - "The operation failed due to a registry or installation
> problem. Restart Outlook and try again. If the problem persists, please
> reinstall."
>
> I have tried several reinstalls with no success.
>
> Using a window XP SP2 computer, Outlook 2003, with AVG antivirus and active
> scanning, and using windows native firewall.
>
> Thanks for any help. NN
>
>
>

Roady [MVP] · External Since: May 17, 2004 Posts: 10018

Try is with a clean mail profile;
http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
"Ned Nav" <NedNav.TakeThisOut@discussions.microsoft.com> wrote in message
news:C6509F68-22B8-4BD8-8093-453A8884C788@microsoft.com...
Yes

If I logon to the computer in my wife's profile, her outlook works fine, but
if I log back on as myself (an administrator) outlook does not work.

NN

"Roady [MVP]" wrote:

> Tried loading Outlook in safe mode already?
> Start-> Run; "path to outlook.exe" /safe
>
> --
> Robert Sparnaaij [MVP-Outlook]
> www.howto-outlook.com
>
> Tips of the month:
> -FREE tool; QuickMail. Create new Outlook items anywhere from within
> Windows
> -Properly back-up and restore your Outlook data
>
> -----
> "Ned Nav" <NedNav.TakeThisOut@discussions.microsoft.com> wrote in message
> news:DBC0E3B2-AB60-421B-8BCB-9CC0E83F0287@microsoft.com...
> Outlook quit working - loads but will not perform any new operations.
> When
> I
> try to access menu items to trouble shoot nothing happens or I get the
> following message - "The operation failed due to a registry or
> installation
> problem. Restart Outlook and try again. If the problem persists, please
> reinstall."
>
> I have tried several reinstalls with no success.
>
> Using a window XP SP2 computer, Outlook 2003, with AVG antivirus and
> active
> scanning, and using windows native firewall.
>
> Thanks for any help. NN
>
>
>

Ned Nav · External Since: Nov 15, 2005 Posts: 5

Thanks,

I just did that and the new profile works fine. Is there an easy way to
migrate all my folders and calendar appointments and tasks from the old to
the new profile?

NN

"Roady [MVP]" wrote:

> Try is with a clean mail profile;
> http://www.howto-outlook.com/faq/newprofile.htm
>
> --
> Robert Sparnaaij [MVP-Outlook]
> www.howto-outlook.com
>
> Tips of the month:
> -FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
> -Properly back-up and restore your Outlook data
>
> -----
> "Ned Nav" <NedNav DeleteThis @discussions.microsoft.com> wrote in message
> news:C6509F68-22B8-4BD8-8093-453A8884C788@microsoft.com...
> Yes
>
> If I logon to the computer in my wife's profile, her outlook works fine, but
> if I log back on as myself (an administrator) outlook does not work.
>
> NN
>
> "Roady [MVP]" wrote:
>
> > Tried loading Outlook in safe mode already?
> > Start-> Run; "path to outlook.exe" /safe
> >
> > --
> > Robert Sparnaaij [MVP-Outlook]
> > www.howto-outlook.com
> >
> > Tips of the month:
> > -FREE tool; QuickMail. Create new Outlook items anywhere from within
> > Windows
> > -Properly back-up and restore your Outlook data
> >
> > -----
> > "Ned Nav" <NedNav DeleteThis @discussions.microsoft.com> wrote in message
> > news:DBC0E3B2-AB60-421B-8BCB-9CC0E83F0287@microsoft.com...
> > Outlook quit working - loads but will not perform any new operations.
> > When
> > I
> > try to access menu items to trouble shoot nothing happens or I get the
> > following message - "The operation failed due to a registry or
> > installation
> > problem. Restart Outlook and try again. If the problem persists, please
> > reinstall."
> >
> > I have tried several reinstalls with no success.
> >
> > Using a window XP SP2 computer, Outlook 2003, with AVG antivirus and
> > active
> > scanning, and using windows native firewall.
> >
> > Thanks for any help. NN
> >
> >
> >
>
>
>

Brian Tillman · External Since: Mar 29, 2005 Posts: 20862

Ned Nav <NedNav.DeleteThis@discussions.microsoft.com> wrote:

> I just did that and the new profile works fine. Is there an easy way
> to migrate all my folders and calendar appointments and tasks from
> the old to the new profile?

Had you followed all the instructions on the web page Robert cited, you
would already have your old data available to you.
--
Brian Tillman