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powerbythehour
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Since: Aug 17, 2009
Posts: 1



PostPosted: Tue Aug 18, 2009 2:25 am    Post subject: Cannot open .docx email attachments
Archived from groups: microsoft>public>word>docmanagement (more info?)

I am running Vista 64 SP2, IE 8, and Office 2007. I cannot open .docx
attachments, when I try it autosaves into a zip file. 1) After the zip file
is saved and I try to open the zip file there isn't a document there. 2) I
can open .docx files saved on the harddrive or transferred via any medium
besides email (ie CD or flash).
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dumbguy
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Since: Aug 17, 2009
Posts: 6



PostPosted: Tue Aug 18, 2009 2:54 am    Post subject: RE: Cannot open .docx email attachments
Archived from groups: per prev. post (more info?)

I forgot to mention, I cannot right-click and save the document either and I
am not getting to email on my outlook 2007 but a webmail account.

Also don't get an error message as in other postings.

--
Dumb guy w/ dumb questions


"powerbythehour" wrote:

> I am running Vista 64 SP2, IE 8, and Office 2007. I cannot open .docx
> attachments, when I try it autosaves into a zip file. 1) After the zip file
> is saved and I try to open the zip file there isn't a document there. 2) I
> can open .docx files saved on the harddrive or transferred via any medium
> besides email (ie CD or flash).
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Graham Mayor
External


Since: Jul 04, 2006
Posts: 4874



PostPosted: Tue Aug 18, 2009 7:10 am    Post subject: Re: Cannot open .docx email attachments
Archived from groups: per prev. post (more info?)

It has never been good practice to open attachments directly from e-mail,
and my first recommendation would be to save the attachments to the hard
drive. However the issue is undoubtedly related to the way your system
handles compressed formats like docx. Docx is in fact a zip file containing
XML elements and if renamed to have a zip extension behaves exactly like a
zip file (some zip tools like WinRAR can open it as it stands). Check your
file associations in respect of docx to see which zip function is activated
in preference to Word 2007. - http://www.gmayor.com/Document_Not_Found.htm
*may* help with that.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>


powerbythehour wrote:
> I am running Vista 64 SP2, IE 8, and Office 2007. I cannot open .docx
> attachments, when I try it autosaves into a zip file. 1) After the
> zip file is saved and I try to open the zip file there isn't a
> document there. 2) I can open .docx files saved on the harddrive or
> transferred via any medium besides email (ie CD or flash).
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dumbguy
External


Since: Aug 17, 2009
Posts: 6



PostPosted: Tue Aug 18, 2009 7:10 am    Post subject: Re: Cannot open .docx email attachments
Archived from groups: per prev. post (more info?)

Graham,

It will not allow me to save the attachment on the harddrive, goes straight
into the zip format.

The office suite allows me to open excell and PPT sent in 2007 but the word
won't. I don't have trouble with a .docx file already saved to the harddrive
just the ones sent via email.

PS I am also the powerbythehour (ie orginal poster) must have been a while
since I last posted.


I am running Vista 64 SP2, IE 8, and Office 2007. I cannot open .docx
attachments, when I try it autosaves into a zip file.
1) After the zip file is saved and I try to open the zip file there isn't a
document there.
2) I can open .docx files saved on the harddrive or
transferred via any medium besides email (ie CD or flash).
3) I cannot right-click and save the document either
4) I am not getting the email on my outlook 2007 but a webmail account.

--
Dumb guy w/ dumb questions


"Graham Mayor" wrote:

> It has never been good practice to open attachments directly from e-mail,
> and my first recommendation would be to save the attachments to the hard
> drive. However the issue is undoubtedly related to the way your system
> handles compressed formats like docx. Docx is in fact a zip file containing
> XML elements and if renamed to have a zip extension behaves exactly like a
> zip file (some zip tools like WinRAR can open it as it stands). Check your
> file associations in respect of docx to see which zip function is activated
> in preference to Word 2007. - http://www.gmayor.com/Document_Not_Found.htm
> *may* help with that.
>
> --
> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
> Graham Mayor - Word MVP
>
> My web site www.gmayor.com
> Word MVP web site http://word.mvps.org
> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>
>
> powerbythehour wrote:
> > I am running Vista 64 SP2, IE 8, and Office 2007. I cannot open .docx
> > attachments, when I try it autosaves into a zip file. 1) After the
> > zip file is saved and I try to open the zip file there isn't a
> > document there. 2) I can open .docx files saved on the harddrive or
> > transferred via any medium besides email (ie CD or flash).
>
>
>
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Suzanne S. Barnhill
External


Since: Sep 26, 2003
Posts: 24483



PostPosted: Tue Aug 18, 2009 12:15 pm    Post subject: Re: Cannot open .docx email attachments
Archived from groups: per prev. post (more info?)

Before trying to open the .zip file, rename it to .docx.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"dumbguy" wrote in message

> Graham,
>
> It will not allow me to save the attachment on the harddrive, goes
> straight
> into the zip format.
>
> The office suite allows me to open excell and PPT sent in 2007 but the
> word
> won't. I don't have trouble with a .docx file already saved to the
> harddrive
> just the ones sent via email.
>
> PS I am also the powerbythehour (ie orginal poster) must have been a while
> since I last posted.
>
>
> I am running Vista 64 SP2, IE 8, and Office 2007. I cannot open .docx
> attachments, when I try it autosaves into a zip file.
> 1) After the zip file is saved and I try to open the zip file there isn't
> a
> document there.
> 2) I can open .docx files saved on the harddrive or
> transferred via any medium besides email (ie CD or flash).
> 3) I cannot right-click and save the document either
> 4) I am not getting the email on my outlook 2007 but a webmail account.
>
> --
> Dumb guy w/ dumb questions
>
>
> "Graham Mayor" wrote:
>
>> It has never been good practice to open attachments directly from e-mail,
>> and my first recommendation would be to save the attachments to the hard
>> drive. However the issue is undoubtedly related to the way your system
>> handles compressed formats like docx. Docx is in fact a zip file
>> containing
>> XML elements and if renamed to have a zip extension behaves exactly like
>> a
>> zip file (some zip tools like WinRAR can open it as it stands). Check
>> your
>> file associations in respect of docx to see which zip function is
>> activated
>> in preference to Word 2007. -
>> http://www.gmayor.com/Document_Not_Found.htm
>> *may* help with that.
>>
>> --
>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>> Graham Mayor - Word MVP
>>
>> My web site www.gmayor.com
>> Word MVP web site http://word.mvps.org
>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>>
>>
>> powerbythehour wrote:
>> > I am running Vista 64 SP2, IE 8, and Office 2007. I cannot open .docx
>> > attachments, when I try it autosaves into a zip file. 1) After the
>> > zip file is saved and I try to open the zip file there isn't a
>> > document there. 2) I can open .docx files saved on the harddrive or
>> > transferred via any medium besides email (ie CD or flash).
>>
>>
>>
>
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dumbguy
External


Since: Aug 17, 2009
Posts: 6



PostPosted: Wed Aug 19, 2009 1:58 am    Post subject: Re: Cannot open .docx email attachments
Archived from groups: per prev. post (more info?)

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Peter T. Daniels
External


Since: Jun 24, 2009
Posts: 224



PostPosted: Wed Aug 19, 2009 8:51 am    Post subject: Re: Cannot open .docx email attachments
Archived from groups: per prev. post (more info?)

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Suzanne S. Barnhill
External


Since: Sep 26, 2003
Posts: 24483



PostPosted: Wed Aug 19, 2009 11:36 am    Post subject: Re: Cannot open .docx email attachments
Archived from groups: per prev. post (more info?)

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Suzanne S. Barnhill
External


Since: Sep 26, 2003
Posts: 24483



PostPosted: Wed Aug 19, 2009 11:37 am    Post subject: Re: Cannot open .docx email attachments
Archived from groups: per prev. post (more info?)

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dumbguy
External


Since: Aug 17, 2009
Posts: 6



PostPosted: Wed Aug 19, 2009 11:37 am    Post subject: Re: Cannot open .docx email attachments
Archived from groups: per prev. post (more info?)

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Suzanne S. Barnhill
External


Since: Sep 26, 2003
Posts: 24483



PostPosted: Wed Aug 19, 2009 9:26 pm    Post subject: Re: Cannot open .docx email attachments
Archived from groups: per prev. post (more info?)

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dumbguy
External


Since: Aug 17, 2009
Posts: 6



PostPosted: Fri Aug 21, 2009 2:32 am    Post subject: Re: Cannot open .docx email attachments
Archived from groups: per prev. post (more info?)

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Suzanne S. Barnhill
External


Since: Sep 26, 2003
Posts: 24483



PostPosted: Fri Aug 21, 2009 1:51 pm    Post subject: Re: Cannot open .docx email attachments
Archived from groups: per prev. post (more info?)

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dumbguy
External


Since: Aug 17, 2009
Posts: 6



PostPosted: Sat Aug 22, 2009 3:07 am    Post subject: Re: Cannot open .docx email attachments
Archived from groups: per prev. post (more info?)

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Graham Mayor
External


Since: Jul 04, 2006
Posts: 4874



PostPosted: Sat Aug 22, 2009 7:10 am    Post subject: Re: Cannot open .docx email attachments
Archived from groups: per prev. post (more info?)

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tchallenger
External


Since: Oct 13, 2009
Posts: 1



PostPosted: Tue Oct 13, 2009 11:51 pm    Post subject: Re: Cannot open .docx email attachments
Archived from groups: per prev. post (more info?)

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