Can't delete anything in Outlook; says "file is full."

Tonya · External Since: Dec 27, 2004 Posts: 16

I cannot delete anything in Outlook: tasks, email messages, appointments,
nothing. It was fine up until a couple of days ago, so I'm not sure what
changed...

Can someone help me?

Tonya · External Since: Dec 27, 2004 Posts: 16

I forgot to mention the error I get: it says "file is full" when I try to
delete anything.

"Tonya" wrote:

> I cannot delete anything in Outlook: tasks, email messages, appointments,
> nothing. It was fine up until a couple of days ago, so I'm not sure what
> changed...
>
> Can someone help me?

Jocelyn Fiorello [MVP - O · External Since: Jul 20, 2004 Posts: 2003

What version of Outlook are you using? Are you using an Exchange mailbox or
a Personal Folders (.PST) file? If it's a .PST, how big is the file size?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

"Tonya" wrote:

> I forgot to mention the error I get: it says "file is full" when I try to
> delete anything.
>
> "Tonya" wrote:
>
> > I cannot delete anything in Outlook: tasks, email messages, appointments,
> > nothing. It was fine up until a couple of days ago, so I'm not sure what
> > changed...
> >
> > Can someone help me?

Tonya · External Since: Dec 27, 2004 Posts: 16

Sorry, the error message actually says the "folder is full," not the "file
is full."

"Tonya" wrote:

> I cannot delete anything in Outlook: tasks, email messages, appointments,
> nothing. It was fine up until a couple of days ago, so I'm not sure what
> changed...
>
> Can someone help me?

Vince Averello [MVP-Outlo · External Since: Sep 05, 2003 Posts: 6707

How large is your PST file? You should be able to find it in the
C:\Documents and Settings\<user name>\Local Settings\Application
Data\Microsoft\Outlook directory

"Tonya" wrote in message

>I cannot delete anything in Outlook: tasks, email messages, appointments,
> nothing. It was fine up until a couple of days ago, so I'm not sure what
> changed...
>
> Can someone help me?

sepod · External Since: Oct 17, 2005 Posts: 1

I am unable to delete any messages at all in Outlook 2000. When I attempt to
delete a message, I get the following...

"The messaging interface has returned the following error. If the problem
persists, restart Outlook."

Jocelyn Fiorello [MVP - O · External Since: Jul 20, 2004 Posts: 2003

We still need to know your version of Outlook, and if it's an earlier version
than Outlook 2003, we need to know how many items are in that folder.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

"Tonya" wrote:

> Sorry, the error message actually says the "folder is full," not the "file
> is full."
>
> "Tonya" wrote:
>
> > I cannot delete anything in Outlook: tasks, email messages, appointments,
> > nothing. It was fine up until a couple of days ago, so I'm not sure what
> > changed...
> >
> > Can someone help me?

Mithesh · External Since: Nov 22, 2004 Posts: 37

Check for the harddisk space, is your current drive full. Or Have your
administrator enable disk quota on your system/profile.

Mithesh Sharma

"Tonya" wrote:

> I cannot delete anything in Outlook: tasks, email messages, appointments,
> nothing. It was fine up until a couple of days ago, so I'm not sure what
> changed...
>
> Can someone help me?

Tonya · External Since: Dec 27, 2004 Posts: 16

I'm using Outlook 2003 on WinXP, w/.pst file. I'll have to check on the file
size when I get home tonight and let you know.

"Jocelyn Fiorello [MVP - Outlook]" wrote:

> What version of Outlook are you using? Are you using an Exchange mailbox or
> a Personal Folders (.PST) file? If it's a .PST, how big is the file size?
>
> --
> Jocelyn Fiorello
> MVP - Outlook
>
> *** Messages sent to my e-mail address will NOT be answered -- please reply
> only to the newsgroup to preserve the message thread. ***
>
>
> "Tonya" wrote:
>
> > I forgot to mention the error I get: it says "file is full" when I try to
> > delete anything.
> >
> > "Tonya" wrote:
> >
> > > I cannot delete anything in Outlook: tasks, email messages, appointments,
> > > nothing. It was fine up until a couple of days ago, so I'm not sure what
> > > changed...
> > >
> > > Can someone help me?

Tonya · External Since: Dec 27, 2004 Posts: 16

I'll check on the file size tonight when I get home and get back to you.
Thanks.

"Vince Averello [MVP-Outlook]" wrote:

> How large is your PST file? You should be able to find it in the
> C:\Documents and Settings\<user name>\Local Settings\Application
> Data\Microsoft\Outlook directory
>
> "Tonya" wrote in message
>
> >I cannot delete anything in Outlook: tasks, email messages, appointments,
> > nothing. It was fine up until a couple of days ago, so I'm not sure what
> > changed...
> >
> > Can someone help me?
>
>
>

Tonya · External Since: Dec 27, 2004 Posts: 16

My outlook.pst file is 134,929 KB, then I also have 2 .ost files: 1753 KB &
2249 KB.

"Jocelyn Fiorello [MVP - Outlook]" wrote:

> What version of Outlook are you using? Are you using an Exchange mailbox or
> a Personal Folders (.PST) file? If it's a .PST, how big is the file size?
>
> --
> Jocelyn Fiorello
> MVP - Outlook
>
> *** Messages sent to my e-mail address will NOT be answered -- please reply
> only to the newsgroup to preserve the message thread. ***
>
>
> "Tonya" wrote:
>
> > I forgot to mention the error I get: it says "file is full" when I try to
> > delete anything.
> >
> > "Tonya" wrote:
> >
> > > I cannot delete anything in Outlook: tasks, email messages, appointments,
> > > nothing. It was fine up until a couple of days ago, so I'm not sure what
> > > changed...
> > >
> > > Can someone help me?

Tonya · External Since: Dec 27, 2004 Posts: 16

Actually, in the file location you noted, I have 2 .ost files: 1753 KB &
2249 KB, my outlook.pst file is located in c:\windows and is 134,929 KB.

"Vince Averello [MVP-Outlook]" wrote:

> How large is your PST file? You should be able to find it in the
> C:\Documents and Settings\<user name>\Local Settings\Application
> Data\Microsoft\Outlook directory
>
> "Tonya" wrote in message
>
> >I cannot delete anything in Outlook: tasks, email messages, appointments,
> > nothing. It was fine up until a couple of days ago, so I'm not sure what
> > changed...
> >
> > Can someone help me?
>
>
>

Brian Tillman · External Since: Mar 29, 2005 Posts: 20866

Tonya wrote:

> My outlook.pst file is 134,929 KB, then I also have 2 .ost files:
> 1753 KB & 2249 KB.

Only one of those OSTs is active. The other is junk. The OST you're using
can be seen by clicking Tools>E-mail Accounts>Next, selecting your Exchange
account, clicking Change, then More settings, selecting the Advanced tab,
and clicking the Offline Folder Settings button.
--
Brian Tillman