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R Carlson, NJ
External


Since: Dec 28, 2006
Posts: 1



PostPosted: Fri Dec 29, 2006 1:19 am    Post subject: Cannot copy .pst file -- error is "another process locked file"
Archived from groups: microsoft>public>outlook>installation (more info?)

I cannot migrate my Outlook data (.pst files) from my old computer to my new
one. When I attempt to copy a .pst file on the old computer, I get error
message "Cannot copy Outlook.pst; the process cannot access file because
another process has locked a portion of the file". How do I determine what
process is locking the file and how to unlock it?
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Russ Valentine [MVP-Outlo
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Since: Mar 21, 2005
Posts: 8749



PostPosted: Fri Dec 29, 2006 10:24 am    Post subject: Re: Cannot copy .pst file -- error is "another process locked file" [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Did you exit Outlook completely? If so, see if Outlook is still running in
Task Manager.
State what add-ins you have installed and the last action you took when you
exited Outlook.
--
Russ Valentine
[MVP-Outlook]
"R Carlson, NJ" wrote in message

>I cannot migrate my Outlook data (.pst files) from my old computer to my
>new
> one. When I attempt to copy a .pst file on the old computer, I get error
> message "Cannot copy Outlook.pst; the process cannot access file because
> another process has locked a portion of the file". How do I determine
> what
> process is locking the file and how to unlock it?
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R Carlson, NJ
External


Since: Dec 29, 2006
Posts: 1



PostPosted: Fri Dec 29, 2006 6:05 pm    Post subject: Re: Cannot copy .pst file -- error is "another process locked file [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Russ,

Thanks for your suggestion. I determined that Palm One software was locking
the file. By turning off the Palm One software, I was able to copy the
Outlook.pst file.

"Russ Valentine [MVP-Outlook]" wrote:

> Did you exit Outlook completely? If so, see if Outlook is still running in
> Task Manager.
> State what add-ins you have installed and the last action you took when you
> exited Outlook.
> --
> Russ Valentine
> [MVP-Outlook]
> "R Carlson, NJ" wrote in message
>
> >I cannot migrate my Outlook data (.pst files) from my old computer to my
> >new
> > one. When I attempt to copy a .pst file on the old computer, I get error
> > message "Cannot copy Outlook.pst; the process cannot access file because
> > another process has locked a portion of the file". How do I determine
> > what
> > process is locking the file and how to unlock it?
>
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Russ Valentine [MVP-Outlo
External


Since: Mar 21, 2005
Posts: 8749



PostPosted: Fri Dec 29, 2006 9:17 pm    Post subject: Re: Cannot copy .pst file -- error is "another process locked file [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

That's #1 on the Hit Parade of why Outlook won't close:
1. PDA synchronization software with your PDA in the cradle.
2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support
for an alleged fix.
3. Franklin-Cover Plan Plus!
4. COM Add-ins.
5. Mail reminder add-ins that keep a stub of Outlook open in the background
to check for new mail and fire reminders.
6. Anti-virus/firewall programs that are set to scan incoming and outgoing
mail.
--
Russ Valentine
[MVP-Outlook]
"R Carlson, NJ" wrote in message

> Russ,
>
> Thanks for your suggestion. I determined that Palm One software was
> locking
> the file. By turning off the Palm One software, I was able to copy the
> Outlook.pst file.
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> Did you exit Outlook completely? If so, see if Outlook is still running
>> in
>> Task Manager.
>> State what add-ins you have installed and the last action you took when
>> you
>> exited Outlook.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "R Carlson, NJ" wrote in
>> message
>>
>> >I cannot migrate my Outlook data (.pst files) from my old computer to my
>> >new
>> > one. When I attempt to copy a .pst file on the old computer, I get
>> > error
>> > message "Cannot copy Outlook.pst; the process cannot access file
>> > because
>> > another process has locked a portion of the file". How do I determine
>> > what
>> > process is locking the file and how to unlock it?
>>
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