Thanks for the link. Had the exat problem as mentioned below and got it
fixed as instructed on the microsoft support page.
Tony Jollans wrote:
> See if this helps:
> http://support.microsoft.com/kb/918165 ("Problems in Windows Explorer or the
> Windows shell after you install security update MS06-015").
> wrote in
> > Suddenly when inserting a picture into a document, Word2003 hangs-up upon
> > clicking the 'From file' command. Error is 'Software is not responding'.
> > Word, Excel, also hang when clicking the 'Save to' command but not the
> > command. Have reinstalled Office2003 and all updates. Have run up to date
> > virus and malicious software scans and have all Windows XP updates
> > What else can I try ? This software worked okay in the past.