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Word hangs when trying to insert a picture from file

 
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Insert_picture_from_file_
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Since: Apr 18, 2006
Posts: 1



PostPosted: Tue Apr 18, 2006 1:03 pm    Post subject: Word hangs when trying to insert a picture from file
Archived from groups: microsoft>public>word>drawing>graphics (more info?)

Suddenly when inserting a picture into a document, Word2003 hangs-up upon
clicking the 'From file' command. Error is 'Software is not responding'.
Word, Excel, also hang when clicking the 'Save to' command but not the 'Save'
command. Have reinstalled Office2003 and all updates. Have run up to date
virus and malicious software scans and have all Windows XP updates installed.
What else can I try ? This software worked okay in the past.
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ranjithan
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Since: Apr 18, 2006
Posts: 1



PostPosted: Tue Apr 18, 2006 9:37 pm    Post subject: Re: Word hangs when trying to insert a picture from file [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Tony,

Thanks for the link. Had the exat problem as mentioned below and got it
fixed as instructed on the microsoft support page.

Cheers

Tony Jollans wrote:

> See if this helps:
>
> http://support.microsoft.com/kb/918165 ("Problems in Windows Explorer or the
> Windows shell after you install security update MS06-015").
>
> --
> Enjoy,
> Tony
>
> "Insert_picture_from_file_problem"
> wrote in
> message
> > Suddenly when inserting a picture into a document, Word2003 hangs-up upon
> > clicking the 'From file' command. Error is 'Software is not responding'.
> > Word, Excel, also hang when clicking the 'Save to' command but not the
> 'Save'
> > command. Have reinstalled Office2003 and all updates. Have run up to date
> > virus and malicious software scans and have all Windows XP updates
> installed.
> > What else can I try ? This software worked okay in the past.
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Tony Jollans
External


Since: Nov 14, 2005
Posts: 609



PostPosted: Tue Apr 18, 2006 10:03 pm    Post subject: Re: Word hangs when trying to insert a picture from file [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

See if this helps:

http://support.microsoft.com/kb/918165 ("Problems in Windows Explorer or the
Windows shell after you install security update MS06-015").

--
Enjoy,
Tony

"Insert_picture_from_file_problem"
wrote in
message
> Suddenly when inserting a picture into a document, Word2003 hangs-up upon
> clicking the 'From file' command. Error is 'Software is not responding'.
> Word, Excel, also hang when clicking the 'Save to' command but not the
'Save'
> command. Have reinstalled Office2003 and all updates. Have run up to date
> virus and malicious software scans and have all Windows XP updates
installed.
> What else can I try ? This software worked okay in the past.
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