Help!

Word error: This document could not be registered...

 
Post new topic   General Reply to Topic (not reply to a specific post)    Forums Home -> Application Errors RSS
Next:  Email attachments in Word are trying to open in A..  
Author Message
youngloc
External


Since: May 30, 2007
Posts: 8



PostPosted: Wed May 30, 2007 8:42 pm    Post subject: Word error: This document could not be registered...
Archived from groups: microsoft>public>word>application>errors (more info?)

I encountered a Microsoft Word error when opening every Word document. When I
open any Word document, Word will display a message saying:

This document could not be registered. It will not be possible to create
links from other documents to this document. (C:\MyReport.doc)

Repair and re-install do not work
I have tried repairing as well as re-installing Microsoft Office to resolve
this issue. No luck there.

Solutions found on Google do not work
I have also tried the solutions I managed to find on Google about the issue.

Apparently, some people have encountered the same error as I did.
Unfortunately, their solutions cannot solve my problem.

One solution I found (in several different sites) suggests setting certain
services (e.g. DCOM Server Process Launcher) startup type to "Automatic", and
ensuring that these services are running.

An example of a solution along this line can be found at:
http://techrepublic.com.com/5208-6230-0.html?forumID=101&threadID=202372&messageID=2107290


In my case, the several services mentioned in those suggested solutions have
all been set to "Automatic" startup type and are running. So this is not
where the problem lies.

Could someone enlighten me on this issue?

Thank you!
Back to top
Terry Farrell
External


Since: Dec 08, 2003
Posts: 1640



PostPosted: Thu May 31, 2007 1:29 pm    Post subject: Re: Word error: This document could not be registered... [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Are you using Norton Anti Virus? If so, disable the Office Plug-in option in
NAV under Preferences, Advanced.

--
Terry Farrell - MS Word MVP

"youngloc" wrote in message

>I encountered a Microsoft Word error when opening every Word document. When
>I
> open any Word document, Word will display a message saying:
>
> This document could not be registered. It will not be possible to create
> links from other documents to this document. (C:\MyReport.doc)
>
> Repair and re-install do not work
> I have tried repairing as well as re-installing Microsoft Office to
> resolve
> this issue. No luck there.
>
> Solutions found on Google do not work
> I have also tried the solutions I managed to find on Google about the
> issue.
>
> Apparently, some people have encountered the same error as I did.
> Unfortunately, their solutions cannot solve my problem.
>
> One solution I found (in several different sites) suggests setting certain
> services (e.g. DCOM Server Process Launcher) startup type to "Automatic",
> and
> ensuring that these services are running.
>
> An example of a solution along this line can be found at:
> http://techrepublic.com.com/5208-6230-0.html?forumID=101&threadID=202372&messageID=2107290
>
>
> In my case, the several services mentioned in those suggested solutions
> have
> all been set to "Automatic" startup type and are running. So this is not
> where the problem lies.
>
> Could someone enlighten me on this issue?
>
> Thank you!
Back to top
dansersdeeds
External


Since: Jun 04, 2007
Posts: 1



PostPosted: Mon Jun 04, 2007 7:30 pm    Post subject: Re: Word error: This document could not be registered... [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I am having the same problem as well. I have checked the DCOM Server
Launcher Service, which has been a headache also....not finding the right
answer to its problem either....of wanting to reboot my computer. I've been
able to stop that, but still haven't found the right fix from anyone
yet...going through every suggestion offered.
I am not using Norton, finding it was a pain in the rear...using AVG now.
I do not have any installation CDs. All my software ( XP Home Edition) was
on PC, D: drive, when I bought it.


"Terry Farrell" wrote:

> Are you using Norton Anti Virus? If so, disable the Office Plug-in option in
> NAV under Preferences, Advanced.
>
> --
> Terry Farrell - MS Word MVP
>
> "youngloc" wrote in message
>
> >I encountered a Microsoft Word error when opening every Word document. When
> >I
> > open any Word document, Word will display a message saying:
> >
> > This document could not be registered. It will not be possible to create
> > links from other documents to this document. (C:\MyReport.doc)
> >
> > Repair and re-install do not work
> > I have tried repairing as well as re-installing Microsoft Office to
> > resolve
> > this issue. No luck there.
> >
> > Solutions found on Google do not work
> > I have also tried the solutions I managed to find on Google about the
> > issue.
> >
> > Apparently, some people have encountered the same error as I did.
> > Unfortunately, their solutions cannot solve my problem.
> >
> > One solution I found (in several different sites) suggests setting certain
> > services (e.g. DCOM Server Process Launcher) startup type to "Automatic",
> > and
> > ensuring that these services are running.
> >
> > An example of a solution along this line can be found at:
> > http://techrepublic.com.com/5208-6230-0.html?forumID=101&threadID=202372&messageID=2107290
> >
> >
> > In my case, the several services mentioned in those suggested solutions
> > have
> > all been set to "Automatic" startup type and are running. So this is not
> > where the problem lies.
> >
> > Could someone enlighten me on this issue?
> >
> > Thank you!
>
Back to top
youngloc
External


Since: May 30, 2007
Posts: 8



PostPosted: Tue Jun 05, 2007 5:05 am    Post subject: Re: Word error: This document could not be registered... [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I am not using Norton Anti Virus. I am using Trend Micro OfficeScan.

This is not the cause of the issue, as all the PCs in this office run Trend
Micro OfficeScan, and the only PC that gets this Word error is the one giving
me trouble here.

Some thing must have changed when some system or software maintenance was
carried out.



"Terry Farrell" wrote:

> Are you using Norton Anti Virus? If so, disable the Office Plug-in option in
> NAV under Preferences, Advanced.
>
> --
> Terry Farrell - MS Word MVP
>
> "youngloc" wrote in message
>
> >I encountered a Microsoft Word error when opening every Word document. When
> >I
> > open any Word document, Word will display a message saying:
> >
> > This document could not be registered. It will not be possible to create
> > links from other documents to this document. (C:\MyReport.doc)
> >
> > Repair and re-install do not work
> > I have tried repairing as well as re-installing Microsoft Office to
> > resolve
> > this issue. No luck there.
> >
> > Solutions found on Google do not work
> > I have also tried the solutions I managed to find on Google about the
> > issue.
> >
> > Apparently, some people have encountered the same error as I did.
> > Unfortunately, their solutions cannot solve my problem.
> >
> > One solution I found (in several different sites) suggests setting certain
> > services (e.g. DCOM Server Process Launcher) startup type to "Automatic",
> > and
> > ensuring that these services are running.
> >
> > An example of a solution along this line can be found at:
> > http://techrepublic.com.com/5208-6230-0.html?forumID=101&threadID=202372&messageID=2107290
> >
> >
> > In my case, the several services mentioned in those suggested solutions
> > have
> > all been set to "Automatic" startup type and are running. So this is not
> > where the problem lies.
> >
> > Could someone enlighten me on this issue?
> >
> > Thank you!
>
Back to top
Terry Farrell
External


Since: Dec 08, 2003
Posts: 1640



PostPosted: Tue Jun 05, 2007 1:48 pm    Post subject: Re: Word error: This document could not be registered... [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Try reregistering Word. From Start, Run type in

winword /r

and press enter. Does that sort it?

Terry

"youngloc" wrote in message

>I am not using Norton Anti Virus. I am using Trend Micro OfficeScan.
>
> This is not the cause of the issue, as all the PCs in this office run
> Trend
> Micro OfficeScan, and the only PC that gets this Word error is the one
> giving
> me trouble here.
>
> Some thing must have changed when some system or software maintenance was
> carried out.
>
>
>
> "Terry Farrell" wrote:
>
>> Are you using Norton Anti Virus? If so, disable the Office Plug-in option
>> in
>> NAV under Preferences, Advanced.
>>
>> --
>> Terry Farrell - MS Word MVP
>>
>> "youngloc" wrote in message
>>
>> >I encountered a Microsoft Word error when opening every Word document.
>> >When
>> >I
>> > open any Word document, Word will display a message saying:
>> >
>> > This document could not be registered. It will not be possible to
>> > create
>> > links from other documents to this document. (C:\MyReport.doc)
>> >
>> > Repair and re-install do not work
>> > I have tried repairing as well as re-installing Microsoft Office to
>> > resolve
>> > this issue. No luck there.
>> >
>> > Solutions found on Google do not work
>> > I have also tried the solutions I managed to find on Google about the
>> > issue.
>> >
>> > Apparently, some people have encountered the same error as I did.
>> > Unfortunately, their solutions cannot solve my problem.
>> >
>> > One solution I found (in several different sites) suggests setting
>> > certain
>> > services (e.g. DCOM Server Process Launcher) startup type to
>> > "Automatic",
>> > and
>> > ensuring that these services are running.
>> >
>> > An example of a solution along this line can be found at:
>> > http://techrepublic.com.com/5208-6230-0.html?forumID=101&threadID=202372&messageID=2107290
>> >
>> >
>> > In my case, the several services mentioned in those suggested solutions
>> > have
>> > all been set to "Automatic" startup type and are running. So this is
>> > not
>> > where the problem lies.
>> >
>> > Could someone enlighten me on this issue?
>> >
>> > Thank you!
>>
Back to top
youngloc
External


Since: May 30, 2007
Posts: 8



PostPosted: Wed Jun 06, 2007 2:38 am    Post subject: Re: Word error: This document could not be registered... [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

No, followed your advice and ran "winword /r". It did not work.


For the information of other readers:

Running "winword /r" in Windows command line "Starts Word, starts Setup,
makes changes in the Windows registry, and then quits. This switch forces a
re-register of Word in the Windows registry."

See:

http://support.microsoft.com/kb/210565



"Terry Farrell" wrote:

> Try reregistering Word. From Start, Run type in
>
> winword /r
>
> and press enter. Does that sort it?
>
> Terry
>
> "youngloc" wrote in message
>
> >I am not using Norton Anti Virus. I am using Trend Micro OfficeScan.
> >
> > This is not the cause of the issue, as all the PCs in this office run
> > Trend
> > Micro OfficeScan, and the only PC that gets this Word error is the one
> > giving
> > me trouble here.
> >
> > Some thing must have changed when some system or software maintenance was
> > carried out.
> >
> >
> >
> > "Terry Farrell" wrote:
> >
> >> Are you using Norton Anti Virus? If so, disable the Office Plug-in option
> >> in
> >> NAV under Preferences, Advanced.
> >>
> >> --
> >> Terry Farrell - MS Word MVP
> >>
> >> "youngloc" wrote in message
> >>
> >> >I encountered a Microsoft Word error when opening every Word document.
> >> >When
> >> >I
> >> > open any Word document, Word will display a message saying:
> >> >
> >> > This document could not be registered. It will not be possible to
> >> > create
> >> > links from other documents to this document. (C:\MyReport.doc)
> >> >
> >> > Repair and re-install do not work
> >> > I have tried repairing as well as re-installing Microsoft Office to
> >> > resolve
> >> > this issue. No luck there.
> >> >
> >> > Solutions found on Google do not work
> >> > I have also tried the solutions I managed to find on Google about the
> >> > issue.
> >> >
> >> > Apparently, some people have encountered the same error as I did.
> >> > Unfortunately, their solutions cannot solve my problem.
> >> >
> >> > One solution I found (in several different sites) suggests setting
> >> > certain
> >> > services (e.g. DCOM Server Process Launcher) startup type to
> >> > "Automatic",
> >> > and
> >> > ensuring that these services are running.
> >> >
> >> > An example of a solution along this line can be found at:
> >> > http://techrepublic.com.com/5208-6230-0.html?forumID=101&threadID=202372&messageID=2107290
> >> >
> >> >
> >> > In my case, the several services mentioned in those suggested solutions
> >> > have
> >> > all been set to "Automatic" startup type and are running. So this is
> >> > not
> >> > where the problem lies.
> >> >
> >> > Could someone enlighten me on this issue?
> >> >
> >> > Thank you!
> >>
>
Back to top
Terry Farrell
External


Since: Dec 08, 2003
Posts: 1640



PostPosted: Wed Jun 06, 2007 11:32 am    Post subject: Re: Word error: This document could not be registered... [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

What happens if you start in Safe Mode, From Start, Run, type in

winword /a

and press enter. Are you able to open documents correctly now?

Terry

"youngloc" wrote in message

> No, followed your advice and ran "winword /r". It did not work.
>
>
> For the information of other readers:
>
> Running "winword /r" in Windows command line "Starts Word, starts Setup,
> makes changes in the Windows registry, and then quits. This switch forces
> a
> re-register of Word in the Windows registry."
>
> See:
>
> http://support.microsoft.com/kb/210565
>
>
>
> "Terry Farrell" wrote:
>
>> Try reregistering Word. From Start, Run type in
>>
>> winword /r
>>
>> and press enter. Does that sort it?
>>
>> Terry
>>
>> "youngloc" wrote in message
>>
>> >I am not using Norton Anti Virus. I am using Trend Micro OfficeScan.
>> >
>> > This is not the cause of the issue, as all the PCs in this office run
>> > Trend
>> > Micro OfficeScan, and the only PC that gets this Word error is the one
>> > giving
>> > me trouble here.
>> >
>> > Some thing must have changed when some system or software maintenance
>> > was
>> > carried out.
>> >
>> >
>> >
>> > "Terry Farrell" wrote:
>> >
>> >> Are you using Norton Anti Virus? If so, disable the Office Plug-in
>> >> option
>> >> in
>> >> NAV under Preferences, Advanced.
>> >>
>> >> --
>> >> Terry Farrell - MS Word MVP
>> >>
>> >> "youngloc" wrote in message
>> >>
>> >> >I encountered a Microsoft Word error when opening every Word
>> >> >document.
>> >> >When
>> >> >I
>> >> > open any Word document, Word will display a message saying:
>> >> >
>> >> > This document could not be registered. It will not be possible to
>> >> > create
>> >> > links from other documents to this document. (C:\MyReport.doc)
>> >> >
>> >> > Repair and re-install do not work
>> >> > I have tried repairing as well as re-installing Microsoft Office to
>> >> > resolve
>> >> > this issue. No luck there.
>> >> >
>> >> > Solutions found on Google do not work
>> >> > I have also tried the solutions I managed to find on Google about
>> >> > the
>> >> > issue.
>> >> >
>> >> > Apparently, some people have encountered the same error as I did.
>> >> > Unfortunately, their solutions cannot solve my problem.
>> >> >
>> >> > One solution I found (in several different sites) suggests setting
>> >> > certain
>> >> > services (e.g. DCOM Server Process Launcher) startup type to
>> >> > "Automatic",
>> >> > and
>> >> > ensuring that these services are running.
>> >> >
>> >> > An example of a solution along this line can be found at:
>> >> > http://techrepublic.com.com/5208-6230-0.html?forumID=101&threadID=202372&messageID=2107290
>> >> >
>> >> >
>> >> > In my case, the several services mentioned in those suggested
>> >> > solutions
>> >> > have
>> >> > all been set to "Automatic" startup type and are running. So this is
>> >> > not
>> >> > where the problem lies.
>> >> >
>> >> > Could someone enlighten me on this issue?
>> >> >
>> >> > Thank you!
>> >>
>>
Back to top
youngloc
External


Since: May 30, 2007
Posts: 8



PostPosted: Tue Jun 12, 2007 9:06 pm    Post subject: Re: Word error: This document could not be registered... [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Starting Word in Safe Mode using the command line "winword /a" does not solve
the problem. The same error message still appears.

If Microsoft Office has been repaired and re-installed, can it be that the
problem does not lie with Word at all? Can it be that some service or some
registry stuff Word relies on is not working correctly?



"Terry Farrell" wrote:

> What happens if you start in Safe Mode, From Start, Run, type in
>
> winword /a
>
> and press enter. Are you able to open documents correctly now?
>
> Terry
>
Back to top
Terry Farrell
External


Since: Dec 08, 2003
Posts: 1640



PostPosted: Wed Jun 13, 2007 2:21 pm    Post subject: Re: Word error: This document could not be registered... [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I am wondering if this is some weird profile problem. Have you tried logging
in to the problem PC using a login for someone that works OK from another
PC?

Terry

"youngloc" wrote in message

> Starting Word in Safe Mode using the command line "winword /a" does not
> solve
> the problem. The same error message still appears.
>
> If Microsoft Office has been repaired and re-installed, can it be that the
> problem does not lie with Word at all? Can it be that some service or some
> registry stuff Word relies on is not working correctly?
>
>
>
> "Terry Farrell" wrote:
>
>> What happens if you start in Safe Mode, From Start, Run, type in
>>
>> winword /a
>>
>> and press enter. Are you able to open documents correctly now?
>>
>> Terry
>>
>
Back to top
youngloc
External


Since: May 30, 2007
Posts: 8



PostPosted: Wed Jun 13, 2007 11:05 pm    Post subject: Re: Word error: This document could not be registered... [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I tried your suggestion. Got someone else to log into this server that is
having the issue.

He also got the same error.

What else can I try - short of re-installing the server OS and all software
(which is going to take days)?


Thank you for your time!

Really appreciate it.



"Terry Farrell" wrote:

> I am wondering if this is some weird profile problem. Have you tried logging
> in to the problem PC using a login for someone that works OK from another
> PC?
>
> Terry
Back to top
Terry Farrell
External


Since: Dec 08, 2003
Posts: 1640



PostPosted: Thu Jun 14, 2007 12:59 pm    Post subject: Re: Word error: This document could not be registered... [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Are you saying this is not a PC but a server? What OS is running?

Terry

"youngloc" wrote in message

>I tried your suggestion. Got someone else to log into this server that is
> having the issue.
>
> He also got the same error.
>
> What else can I try - short of re-installing the server OS and all
> software
> (which is going to take days)?
>
>
> Thank you for your time!
>
> Really appreciate it.
>
>
>
> "Terry Farrell" wrote:
>
>> I am wondering if this is some weird profile problem. Have you tried
>> logging
>> in to the problem PC using a login for someone that works OK from another
>> PC?
>>
>> Terry
>
Back to top
youngloc
External


Since: May 30, 2007
Posts: 8



PostPosted: Thu Jun 14, 2007 10:32 pm    Post subject: Re: Word error: This document could not be registered... [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Sorry, I didn't make this clear upfront.

The server is running Windows Server 2003 Enterprise Edition, Service Pack 1.


"Terry Farrell" wrote:

> Are you saying this is not a PC but a server? What OS is running?
>
> Terry
>
Back to top
Terry Farrell
External


Since: Dec 08, 2003
Posts: 1640



PostPosted: Fri Jun 15, 2007 11:55 am    Post subject: Re: Word error: This document could not be registered... [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Sorry, I didn't realise either. So virtually everything I have told you to
try is probably irrelevant. I'd suggest checking this on an appropriate
server NG as this may be a server setup related problem.

Terry

"youngloc" wrote in message

> Sorry, I didn't make this clear upfront.
>
> The server is running Windows Server 2003 Enterprise Edition, Service Pack
> 1.
>
>
> "Terry Farrell" wrote:
>
>> Are you saying this is not a PC but a server? What OS is running?
>>
>> Terry
>>
>
Back to top
youngloc
External


Since: May 30, 2007
Posts: 8



PostPosted: Thu Jun 28, 2007 3:04 am    Post subject: Re: Word error: This document could not be registered... [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Got my System Admin guy to do a repair on Windows Server 2003 in the
problematic system (ran installer CD, picked Repair option).

Problem solved!
Back to top
Terry Farrell
External


Since: Dec 08, 2003
Posts: 1640



PostPosted: Thu Jun 28, 2007 4:26 pm    Post subject: Re: Word error: This document could not be registered... [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Good news. Thanks for letting us know.

Terry

"youngloc" wrote in message

> Got my System Admin guy to do a repair on Windows Server 2003 in the
> problematic system (ran installer CD, picked Repair option).
>
> Problem solved!
Back to top
youngloc
External


Since: May 30, 2007
Posts: 8



PostPosted: Fri Jun 29, 2007 5:16 am    Post subject: Re: Word error: This document could not be registered... [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Thank YOU!

I encountered way too many dead ends on forums.

Just want to be sure I share the solution so that others can benefit from it.



"Terry Farrell" wrote:

> Good news. Thanks for letting us know.
>
> Terry
Back to top
Display posts from previous:   
Post new topic   General Reply to Topic (not reply to a specific post)    Forums Home -> Application Errors All times are: Eastern Time (US & Canada)
Page 1 of 1

 
You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum