Word data lost?

Mike · External Since: Mar 10, 2006 Posts: 1353

I have a customer who is writing a book. She doesn't remember which callenges
Word gave her except the save as box. She added another page and saved it.
Now all she has is the added page. The hundreds she had saved seem to be
replaced by the one. Doesn't Word make a backup of documents and if so where
might it be located?

Graham Mayor · External Since: Jul 04, 2006 Posts: 4677

If you 'save as' rather than 'save', Word warns that the file exists and
asks if you are sure that you want to do this. If you answer 'Yes' the file
is saved over the original without creating any form of backup. You only get
a backup (in the same folder) if you 'save' and the option to create a
backup is checked in tools > options. If the customer has not saved separate
backups of this document, lets hope that it wasn't a masterpiece or that she
has a good memory!

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

Mike wrote:
> I have a customer who is writing a book. She doesn't remember which
> callenges Word gave her except the save as box. She added another
> page and saved it. Now all she has is the added page. The hundreds
> she had saved seem to be replaced by the one. Doesn't Word make a
> backup of documents and if so where might it be located?

Mike · External Since: Mar 10, 2006 Posts: 1353

Hi Graham,

She couldn't remember what she clicked on. I guess after that much typing I
wouldn't pay attention either. However, I did find a backup in the Word
folder. It's missing the last seven pages for some reason but seven is a lot
better to redo than hundreds. She was very greatful. This won't be a
masterpiece. She is an elementary school principal writing a educational
textbook. Thank you for helping. I've copied your response and e-mailed it to
her. Good information for her to know. Mike.

"Graham Mayor" wrote:

> If you 'save as' rather than 'save', Word warns that the file exists and
> asks if you are sure that you want to do this. If you answer 'Yes' the file
> is saved over the original without creating any form of backup. You only get
> a backup (in the same folder) if you 'save' and the option to create a
> backup is checked in tools > options. If the customer has not saved separate
> backups of this document, lets hope that it wasn't a masterpiece or that she
> has a good memory!
>
> --
> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
> Graham Mayor - Word MVP
>
> My web site www.gmayor.com
> Word MVP web site http://word.mvps.org
> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>
> Mike wrote:
> > I have a customer who is writing a book. She doesn't remember which
> > callenges Word gave her except the save as box. She added another
> > page and saved it. Now all she has is the added page. The hundreds
> > she had saved seem to be replaced by the one. Doesn't Word make a
> > backup of documents and if so where might it be located?
>
>
>

Graham Mayor · External Since: Jul 04, 2006 Posts: 4677

Not a bad result then Smile

Remind her to save often (and make a few extra
backups elsewhere).

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

Mike wrote:
> Hi Graham,
>
> She couldn't remember what she clicked on. I guess after that much
> typing I wouldn't pay attention either. However, I did find a backup
> in the Word folder. It's missing the last seven pages for some reason
> but seven is a lot better to redo than hundreds. She was very
> grateful. This won't be a masterpiece. She is an elementary school
> principal writing a educational textbook. Thank you for helping. I've
> copied your response and e-mailed it to her. Good information for her
> to know. Mike.
>
> "Graham Mayor" wrote:
>
>> If you 'save as' rather than 'save', Word warns that the file exists
>> and asks if you are sure that you want to do this. If you answer
>> 'Yes' the file is saved over the original without creating any form
>> of backup. You only get a backup (in the same folder) if you 'save'
>> and the option to create a backup is checked in tools > options. If
>> the customer has not saved separate backups of this document, lets
>> hope that it wasn't a masterpiece or that she has a good memory!
>>
>> --
>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>> Graham Mayor - Word MVP
>>
>> My web site www.gmayor.com
>> Word MVP web site http://word.mvps.org
>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>>
>> Mike wrote:
>>> I have a customer who is writing a book. She doesn't remember which
>>> challenges Word gave her except the save as box. She added another
>>> page and saved it. Now all she has is the added page. The hundreds
>>> she had saved seem to be replaced by the one. Doesn't Word make a
>>> backup of documents and if so where might it be located?