Word 2003 very slow to open documents

When opening documents, it can take up to 15 seconds to open (and slightly
shorter) to close word documents. The “egg timer� appears for part of this
time (whilst Word is analyzing document appears at the bottom of the screen)
but then disappears. There are several seconds afterwards when the document
is unusable. This only applies to one user on our system. All other users
have same version of word and are using similar documents but they do not
have a problem. This user however does sometimes have Chinese characters in
their documents. The documents are not large – i.e. max 500KB. I have tried
different hardware but the problem still replicates after a few days.

We had the issue in Outlook but it seemed to fix when we stopped Word being
the e-mail editor. Do not particularly want to do this long term however as
many features are lost.

I would really like to get this solved both for MS Word and Outlook.

"Monsieur Paul" wrote:

> When opening documents, it can take up to 15 seconds to open (and slightly
> shorter) to close word documents. The “egg timer� appears for part of this
> time (whilst Word is analyzing document appears at the bottom of the screen)
> but then disappears. There are several seconds afterwards when the document
> is unusable. This only applies to one user on our system. All other users
> have same version of word and are using similar documents but they do not
> have a problem. This user however does sometimes have Chinese characters in
> their documents. The documents are not large – i.e. max 500KB. I have tried
> different hardware but the problem still replicates after a few days.
>
> We had the issue in Outlook but it seemed to fix when we stopped Word being
> the e-mail editor. Do not particularly want to do this long term however as
> many features are lost.
>
> I would really like to get this solved both for MS Word and Outlook.
>