Have you tried asking Symantec? It's theirs to support and I doubt you'll
find information about WinFax Pro here.
I have had no difficulty using Windows XP Fax with Outlook 2003 to do all of
the things you claim you can't. I've posted instructions:
http://home.indy.rr.com/russval/faxinginoffice2003.htm#_Toc108796492
--
Russ Valentine
[MVP-Outlook]
"Andy" <andrew.m.baer.RemoveThis@gmail.com> wrote in message
news:1162619621.745201.229620@k70g2000cwa.googlegroups.com...
>I have a main Outlook 2003 contact folder and a subfolder. I am able
> to fax from the main folder but have been unable to get the sub-folder
> to show up in Winfax. Additionally, as many people know...Symantic no
> longer supports Winfax and it is a pain.
>
> I tried fooling with Win XP fax but it is difficient. In Winfax, I am
> able to write a letter and then add files and scan files as
> attachments. I can't find a way to do this with XP fax.
>
> If there is no solution to the Winfax problem or using Win XP
> fax...anybody know a reasonablly priced fax program that does what
> Winfax used to do without the problems!
>