Viewing Faxes.

Hi Russ. I've actually done all that yesterday to no avail. I can forward
the msg to another user and all is well, so the problem is definately on my
system. Any other ideas?

W.

"Russ Valentine [MVP-Outlook]" <russval.RemoveThis@gmail.com> wrote in message
news:uePobV0rFHA.908@tk2msftngp13.phx.gbl...
> Doesn't sound like a fax problem to me.
> Sounds like an Outlook Secure Temp Folder problem.
>
> With Outlook closed, click Start>Run and enter %TEMP% in the Open field.
> Click OK. You should see a Windows Explorer window with the folder list
> in
> the left-hand pane. (If you don't see the folder list in Windows XP,
> click
> the Folders button in the toolbar.) Just below the folder named Temp you
> should see one called Temporary Internet Files. Click the plus sign to
> its
> left. You should then see a subfolder whose name starts with OLK. Select
> this folder so that it's contents display in the right-hand pane. Click
> Edit>Select All and then click the Delete button (or press Delete or click
> File>Delete). Close the Explorer window and restart Outlook. Your
> attachment should open now.
> --
> Russ Valentine
> [MVP-Outlook]
> "Wiley" <rgutery.RemoveThis@mentorits.com> wrote in message
> news:%239sGRmzrFHA.464@TK2MSFTNGP15.phx.gbl...
>> G'day to all.
>>
>> Up until yesterday, I was able to open a fax received in Outlook2K3. Now
>> when I try to view OR save the TIFF attachment, I get the following error
>> message:
>>
>> "Can't create the file FAX.TIFF. Right Click the folder you want to
>> create
>> the file in ..."
>>
>> I guess my first question would be Why is this now happening. Nothing has
>> changed on the PC.
>>
>> My Second question would be: What folder is Outlook talking about. I've
>> checked the Temporary Internet Folder, the user TEMP dir, Windows Temp
>> dir
>> etc.
>>
>> Does anyone know how to fix this. I've got about 80 faxes sitting there
>> that
>> I cannot access and I need to.
>>
>> Thanks
>>
>> W.
>>
>>
>
>

One more thing Russ, there is no folder starting with OLK. SO I looked at
another users machiine and saw they had a folder called OLK1 & OLKS so I
added these - still no go.

Wiley

"Russ Valentine [MVP-Outlook]" <russval.TakeThisOut@gmail.com> wrote in message
news:uePobV0rFHA.908@tk2msftngp13.phx.gbl...
> Doesn't sound like a fax problem to me.
> Sounds like an Outlook Secure Temp Folder problem.
>
> With Outlook closed, click Start>Run and enter %TEMP% in the Open field.
> Click OK. You should see a Windows Explorer window with the folder list
in
> the left-hand pane. (If you don't see the folder list in Windows XP,
click
> the Folders button in the toolbar.) Just below the folder named Temp you
> should see one called Temporary Internet Files. Click the plus sign to
its
> left. You should then see a subfolder whose name starts with OLK. Select
> this folder so that it's contents display in the right-hand pane. Click
> Edit>Select All and then click the Delete button (or press Delete or click
> File>Delete). Close the Explorer window and restart Outlook. Your
> attachment should open now.
> --
> Russ Valentine
> [MVP-Outlook]
> "Wiley" <rgutery.TakeThisOut@mentorits.com> wrote in message
> news:%239sGRmzrFHA.464@TK2MSFTNGP15.phx.gbl...
> > G'day to all.
> >
> > Up until yesterday, I was able to open a fax received in Outlook2K3. Now
> > when I try to view OR save the TIFF attachment, I get the following
error
> > message:
> >
> > "Can't create the file FAX.TIFF. Right Click the folder you want to
create
> > the file in ..."
> >
> > I guess my first question would be Why is this now happening. Nothing
has
> > changed on the PC.
> >
> > My Second question would be: What folder is Outlook talking about. I've
> > checked the Temporary Internet Folder, the user TEMP dir, Windows Temp
dir
> > etc.
> >
> > Does anyone know how to fix this. I've got about 80 faxes sitting there
> > that
> > I cannot access and I need to.
> >
> > Thanks
> >
> > W.
> >
> >
>
>

I should also note that we can open another other attachment, this appears
only to be with TIF files. There is nothing in the registry under
Level1Remove.

Wiley

"Russ Valentine [MVP-Outlook]" <russval.TakeThisOut@gmail.com> wrote in message
news:uePobV0rFHA.908@tk2msftngp13.phx.gbl...
> Doesn't sound like a fax problem to me.
> Sounds like an Outlook Secure Temp Folder problem.
>
> With Outlook closed, click Start>Run and enter %TEMP% in the Open field.
> Click OK. You should see a Windows Explorer window with the folder list
in
> the left-hand pane. (If you don't see the folder list in Windows XP,
click
> the Folders button in the toolbar.) Just below the folder named Temp you
> should see one called Temporary Internet Files. Click the plus sign to
its
> left. You should then see a subfolder whose name starts with OLK. Select
> this folder so that it's contents display in the right-hand pane. Click
> Edit>Select All and then click the Delete button (or press Delete or click
> File>Delete). Close the Explorer window and restart Outlook. Your
> attachment should open now.
> --
> Russ Valentine
> [MVP-Outlook]
> "Wiley" <rgutery.TakeThisOut@mentorits.com> wrote in message
> news:%239sGRmzrFHA.464@TK2MSFTNGP15.phx.gbl...
> > G'day to all.
> >
> > Up until yesterday, I was able to open a fax received in Outlook2K3. Now
> > when I try to view OR save the TIFF attachment, I get the following
error
> > message:
> >
> > "Can't create the file FAX.TIFF. Right Click the folder you want to
create
> > the file in ..."
> >
> > I guess my first question would be Why is this now happening. Nothing
has
> > changed on the PC.
> >
> > My Second question would be: What folder is Outlook talking about. I've
> > checked the Temporary Internet Folder, the user TEMP dir, Windows Temp
dir
> > etc.
> >
> > Does anyone know how to fix this. I've got about 80 faxes sitting there
> > that
> > I cannot access and I need to.
> >
> > Thanks
> >
> > W.
> >
> >
>
>

I have no idea how you could have no OLK file if you have Outlook installed.
Something else must be wrong here.
What is your file association for TIF files?
How is it that you receive faxes in Outlook 2003? Its Inbox does not
integrate with any modem faxing programs.
--
Russ Valentine
[MVP-Outlook]
"Wiley" <rgutery RemoveThis @mentorits.com> wrote in message
news:uxbGxe%23rFHA.3720@TK2MSFTNGP14.phx.gbl...
> One more thing Russ, there is no folder starting with OLK. SO I looked at
> another users machiine and saw they had a folder called OLK1 & OLKS so I
> added these - still no go.
>
> Wiley
>
> "Russ Valentine [MVP-Outlook]" <russval RemoveThis @gmail.com> wrote in message
> news:uePobV0rFHA.908@tk2msftngp13.phx.gbl...
>> Doesn't sound like a fax problem to me.
>> Sounds like an Outlook Secure Temp Folder problem.
>>
>> With Outlook closed, click Start>Run and enter %TEMP% in the Open field.
>> Click OK. You should see a Windows Explorer window with the folder list
> in
>> the left-hand pane. (If you don't see the folder list in Windows XP,
> click
>> the Folders button in the toolbar.) Just below the folder named Temp you
>> should see one called Temporary Internet Files. Click the plus sign to
> its
>> left. You should then see a subfolder whose name starts with OLK.
>> Select
>> this folder so that it's contents display in the right-hand pane. Click
>> Edit>Select All and then click the Delete button (or press Delete or
>> click
>> File>Delete). Close the Explorer window and restart Outlook. Your
>> attachment should open now.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Wiley" <rgutery RemoveThis @mentorits.com> wrote in message
>> news:%239sGRmzrFHA.464@TK2MSFTNGP15.phx.gbl...
>> > G'day to all.
>> >
>> > Up until yesterday, I was able to open a fax received in Outlook2K3.
>> > Now
>> > when I try to view OR save the TIFF attachment, I get the following
> error
>> > message:
>> >
>> > "Can't create the file FAX.TIFF. Right Click the folder you want to
> create
>> > the file in ..."
>> >
>> > I guess my first question would be Why is this now happening. Nothing
> has
>> > changed on the PC.
>> >
>> > My Second question would be: What folder is Outlook talking about. I've
>> > checked the Temporary Internet Folder, the user TEMP dir, Windows Temp
> dir
>> > etc.
>> >
>> > Does anyone know how to fix this. I've got about 80 faxes sitting there
>> > that
>> > I cannot access and I need to.
>> >
>> > Thanks
>> >
>> > W.
>> >
>> >
>>
>>
>
>

Don't know why the OLK folder was missing, but I recreated it and the same
issue.
MS Viewer associated withTIF,
Outlook receives faxes from MS Fax Server.

Weve tried everything, even changing file permissions. This is quite
annoying...

Thanks Russ.
"Russ Valentine [MVP-Outlook]" <russval DeleteThis @gmail.com> wrote in message
news:uRbX9sAsFHA.3732@TK2MSFTNGP11.phx.gbl...
>I have no idea how you could have no OLK file if you have Outlook
>installed. Something else must be wrong here.
> What is your file association for TIF files?
> How is it that you receive faxes in Outlook 2003? Its Inbox does not
> integrate with any modem faxing programs.
> --
> Russ Valentine
> [MVP-Outlook]
> "Wiley" <rgutery DeleteThis @mentorits.com> wrote in message
> news:uxbGxe%23rFHA.3720@TK2MSFTNGP14.phx.gbl...
>> One more thing Russ, there is no folder starting with OLK. SO I looked at
>> another users machiine and saw they had a folder called OLK1 & OLKS so I
>> added these - still no go.
>>
>> Wiley
>>
>> "Russ Valentine [MVP-Outlook]" <russval DeleteThis @gmail.com> wrote in message
>> news:uePobV0rFHA.908@tk2msftngp13.phx.gbl...
>>> Doesn't sound like a fax problem to me.
>>> Sounds like an Outlook Secure Temp Folder problem.
>>>
>>> With Outlook closed, click Start>Run and enter %TEMP% in the Open field.
>>> Click OK. You should see a Windows Explorer window with the folder list
>> in
>>> the left-hand pane. (If you don't see the folder list in Windows XP,
>> click
>>> the Folders button in the toolbar.) Just below the folder named Temp
>>> you
>>> should see one called Temporary Internet Files. Click the plus sign to
>> its
>>> left. You should then see a subfolder whose name starts with OLK.
>>> Select
>>> this folder so that it's contents display in the right-hand pane. Click
>>> Edit>Select All and then click the Delete button (or press Delete or
>>> click
>>> File>Delete). Close the Explorer window and restart Outlook. Your
>>> attachment should open now.
>>> --
>>> Russ Valentine
>>> [MVP-Outlook]
>>> "Wiley" <rgutery DeleteThis @mentorits.com> wrote in message
>>> news:%239sGRmzrFHA.464@TK2MSFTNGP15.phx.gbl...
>>> > G'day to all.
>>> >
>>> > Up until yesterday, I was able to open a fax received in Outlook2K3.
>>> > Now
>>> > when I try to view OR save the TIFF attachment, I get the following
>> error
>>> > message:
>>> >
>>> > "Can't create the file FAX.TIFF. Right Click the folder you want to
>> create
>>> > the file in ..."
>>> >
>>> > I guess my first question would be Why is this now happening. Nothing
>> has
>>> > changed on the PC.
>>> >
>>> > My Second question would be: What folder is Outlook talking about.
>>> > I've
>>> > checked the Temporary Internet Folder, the user TEMP dir, Windows Temp
>> dir
>>> > etc.
>>> >
>>> > Does anyone know how to fix this. I've got about 80 faxes sitting
>>> > there
>>> > that
>>> > I cannot access and I need to.
>>> >
>>> > Thanks
>>> >
>>> > W.
>>> >
>>> >
>>>
>>>
>>
>>
>
>

By "MSViewer" do you mean Microsoft Office Document Imaging, as in:
"<drive>:\Program Files\Common Files\Microsoft Shared\MODI\11.0\MSPVIEW.EXE"
"%1" ?

By MS Fax Server, do you meanWindows 2003 Server Fax? Is this an Exchange
environment?
--
Russ Valentine
[MVP-Outlook]
"Wiley Coyote" <wiley.RemoveThis@mentorits.com> wrote in message
news:uxMvXZysFHA.4036@TK2MSFTNGP12.phx.gbl...
> Don't know why the OLK folder was missing, but I recreated it and the same
> issue.
> MS Viewer associated withTIF,
> Outlook receives faxes from MS Fax Server.
>
> Weve tried everything, even changing file permissions. This is quite
> annoying...
>
> Thanks Russ.
> "Russ Valentine [MVP-Outlook]" <russval.RemoveThis@gmail.com> wrote in message
> news:uRbX9sAsFHA.3732@TK2MSFTNGP11.phx.gbl...
>>I have no idea how you could have no OLK file if you have Outlook
>>installed. Something else must be wrong here.
>> What is your file association for TIF files?
>> How is it that you receive faxes in Outlook 2003? Its Inbox does not
>> integrate with any modem faxing programs.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Wiley" <rgutery.RemoveThis@mentorits.com> wrote in message
>> news:uxbGxe%23rFHA.3720@TK2MSFTNGP14.phx.gbl...
>>> One more thing Russ, there is no folder starting with OLK. SO I looked
>>> at
>>> another users machiine and saw they had a folder called OLK1 & OLKS so I
>>> added these - still no go.
>>>
>>> Wiley
>>>
>>> "Russ Valentine [MVP-Outlook]" <russval.RemoveThis@gmail.com> wrote in message
>>> news:uePobV0rFHA.908@tk2msftngp13.phx.gbl...
>>>> Doesn't sound like a fax problem to me.
>>>> Sounds like an Outlook Secure Temp Folder problem.
>>>>
>>>> With Outlook closed, click Start>Run and enter %TEMP% in the Open
>>>> field.
>>>> Click OK. You should see a Windows Explorer window with the folder
>>>> list
>>> in
>>>> the left-hand pane. (If you don't see the folder list in Windows XP,
>>> click
>>>> the Folders button in the toolbar.) Just below the folder named Temp
>>>> you
>>>> should see one called Temporary Internet Files. Click the plus sign to
>>> its
>>>> left. You should then see a subfolder whose name starts with OLK.
>>>> Select
>>>> this folder so that it's contents display in the right-hand pane.
>>>> Click
>>>> Edit>Select All and then click the Delete button (or press Delete or
>>>> click
>>>> File>Delete). Close the Explorer window and restart Outlook. Your
>>>> attachment should open now.
>>>> --
>>>> Russ Valentine
>>>> [MVP-Outlook]
>>>> "Wiley" <rgutery.RemoveThis@mentorits.com> wrote in message
>>>> news:%239sGRmzrFHA.464@TK2MSFTNGP15.phx.gbl...
>>>> > G'day to all.
>>>> >
>>>> > Up until yesterday, I was able to open a fax received in Outlook2K3.
>>>> > Now
>>>> > when I try to view OR save the TIFF attachment, I get the following
>>> error
>>>> > message:
>>>> >
>>>> > "Can't create the file FAX.TIFF. Right Click the folder you want to
>>> create
>>>> > the file in ..."
>>>> >
>>>> > I guess my first question would be Why is this now happening. Nothing
>>> has
>>>> > changed on the PC.
>>>> >
>>>> > My Second question would be: What folder is Outlook talking about.
>>>> > I've
>>>> > checked the Temporary Internet Folder, the user TEMP dir, Windows
>>>> > Temp
>>> dir
>>>> > etc.
>>>> >
>>>> > Does anyone know how to fix this. I've got about 80 faxes sitting
>>>> > there
>>>> > that
>>>> > I cannot access and I need to.
>>>> >
>>>> > Thanks
>>>> >
>>>> > W.
>>>> >
>>>> >
>>>>
>>>>
>>>
>>>
>>
>>
>
>

Hi Russ. It's an SBS2K environment with Exch2K, Fax Server (SBS 2K) and
Win2K. This all worked fine up until last week.In fact, I added another user
to the FaxGroup and she gets the fax attachments and can open them just
fine.


"Russ Valentine [MVP-Outlook]" <russval.RemoveThis@gmail.com> wrote in message
news:%23o8iIkysFHA.4036@TK2MSFTNGP12.phx.gbl...
> By "MSViewer" do you mean Microsoft Office Document Imaging, as in:
> "<drive>:\Program Files\Common Files\Microsoft
> Shared\MODI\11.0\MSPVIEW.EXE" "%1" ?
>
> By MS Fax Server, do you meanWindows 2003 Server Fax? Is this an Exchange
> environment?
> --
> Russ Valentine
> [MVP-Outlook]
> "Wiley Coyote" <wiley.RemoveThis@mentorits.com> wrote in message
> news:uxMvXZysFHA.4036@TK2MSFTNGP12.phx.gbl...
>> Don't know why the OLK folder was missing, but I recreated it and the
>> same issue.
>> MS Viewer associated withTIF,
>> Outlook receives faxes from MS Fax Server.
>>
>> Weve tried everything, even changing file permissions. This is quite
>> annoying...
>>
>> Thanks Russ.
>> "Russ Valentine [MVP-Outlook]" <russval.RemoveThis@gmail.com> wrote in message
>> news:uRbX9sAsFHA.3732@TK2MSFTNGP11.phx.gbl...
>>>I have no idea how you could have no OLK file if you have Outlook
>>>installed. Something else must be wrong here.
>>> What is your file association for TIF files?
>>> How is it that you receive faxes in Outlook 2003? Its Inbox does not
>>> integrate with any modem faxing programs.
>>> --
>>> Russ Valentine
>>> [MVP-Outlook]
>>> "Wiley" <rgutery.RemoveThis@mentorits.com> wrote in message
>>> news:uxbGxe%23rFHA.3720@TK2MSFTNGP14.phx.gbl...
>>>> One more thing Russ, there is no folder starting with OLK. SO I looked
>>>> at
>>>> another users machiine and saw they had a folder called OLK1 & OLKS so
>>>> I
>>>> added these - still no go.
>>>>
>>>> Wiley
>>>>
>>>> "Russ Valentine [MVP-Outlook]" <russval.RemoveThis@gmail.com> wrote in message
>>>> news:uePobV0rFHA.908@tk2msftngp13.phx.gbl...
>>>>> Doesn't sound like a fax problem to me.
>>>>> Sounds like an Outlook Secure Temp Folder problem.
>>>>>
>>>>> With Outlook closed, click Start>Run and enter %TEMP% in the Open
>>>>> field.
>>>>> Click OK. You should see a Windows Explorer window with the folder
>>>>> list
>>>> in
>>>>> the left-hand pane. (If you don't see the folder list in Windows XP,
>>>> click
>>>>> the Folders button in the toolbar.) Just below the folder named Temp
>>>>> you
>>>>> should see one called Temporary Internet Files. Click the plus sign
>>>>> to
>>>> its
>>>>> left. You should then see a subfolder whose name starts with OLK.
>>>>> Select
>>>>> this folder so that it's contents display in the right-hand pane.
>>>>> Click
>>>>> Edit>Select All and then click the Delete button (or press Delete or
>>>>> click
>>>>> File>Delete). Close the Explorer window and restart Outlook. Your
>>>>> attachment should open now.
>>>>> --
>>>>> Russ Valentine
>>>>> [MVP-Outlook]
>>>>> "Wiley" <rgutery.RemoveThis@mentorits.com> wrote in message
>>>>> news:%239sGRmzrFHA.464@TK2MSFTNGP15.phx.gbl...
>>>>> > G'day to all.
>>>>> >
>>>>> > Up until yesterday, I was able to open a fax received in Outlook2K3.
>>>>> > Now
>>>>> > when I try to view OR save the TIFF attachment, I get the following
>>>> error
>>>>> > message:
>>>>> >
>>>>> > "Can't create the file FAX.TIFF. Right Click the folder you want to
>>>> create
>>>>> > the file in ..."
>>>>> >
>>>>> > I guess my first question would be Why is this now happening.
>>>>> > Nothing
>>>> has
>>>>> > changed on the PC.
>>>>> >
>>>>> > My Second question would be: What folder is Outlook talking about.
>>>>> > I've
>>>>> > checked the Temporary Internet Folder, the user TEMP dir, Windows
>>>>> > Temp
>>>> dir
>>>>> > etc.
>>>>> >
>>>>> > Does anyone know how to fix this. I've got about 80 faxes sitting
>>>>> > there
>>>>> > that
>>>>> > I cannot access and I need to.
>>>>> >
>>>>> > Thanks
>>>>> >
>>>>> > W.
>>>>> >
>>>>> >
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

That might explain why there is no OLK file.
Unfortunately, this is an environment with which I am unfamiliar. I'm
surprised you can even get faxes routed to Outlook 2003's Inbox. What client
fax software are you using on these boxes? You may need to redirect to an
SBS group.
I do recall that Office 2003 changes the file association for TIF files from
the Fax viewer to MODI.
--
Russ Valentine
[MVP-Outlook]
"Wiley Coyote" <wiley.RemoveThis@mentorits.com> wrote in message
news:eu7XotysFHA.2212@TK2MSFTNGP15.phx.gbl...
> Hi Russ. It's an SBS2K environment with Exch2K, Fax Server (SBS 2K) and
> Win2K. This all worked fine up until last week.In fact, I added another
> user to the FaxGroup and she gets the fax attachments and can open them
> just fine.
>
>
> "Russ Valentine [MVP-Outlook]" <russval.RemoveThis@gmail.com> wrote in message
> news:%23o8iIkysFHA.4036@TK2MSFTNGP12.phx.gbl...
>> By "MSViewer" do you mean Microsoft Office Document Imaging, as in:
>> "<drive>:\Program Files\Common Files\Microsoft
>> Shared\MODI\11.0\MSPVIEW.EXE" "%1" ?
>>
>> By MS Fax Server, do you meanWindows 2003 Server Fax? Is this an Exchange
>> environment?
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Wiley Coyote" <wiley.RemoveThis@mentorits.com> wrote in message
>> news:uxMvXZysFHA.4036@TK2MSFTNGP12.phx.gbl...
>>> Don't know why the OLK folder was missing, but I recreated it and the
>>> same issue.
>>> MS Viewer associated withTIF,
>>> Outlook receives faxes from MS Fax Server.
>>>
>>> Weve tried everything, even changing file permissions. This is quite
>>> annoying...
>>>
>>> Thanks Russ.
>>> "Russ Valentine [MVP-Outlook]" <russval.RemoveThis@gmail.com> wrote in message
>>> news:uRbX9sAsFHA.3732@TK2MSFTNGP11.phx.gbl...
>>>>I have no idea how you could have no OLK file if you have Outlook
>>>>installed. Something else must be wrong here.
>>>> What is your file association for TIF files?
>>>> How is it that you receive faxes in Outlook 2003? Its Inbox does not
>>>> integrate with any modem faxing programs.
>>>> --
>>>> Russ Valentine
>>>> [MVP-Outlook]
>>>> "Wiley" <rgutery.RemoveThis@mentorits.com> wrote in message
>>>> news:uxbGxe%23rFHA.3720@TK2MSFTNGP14.phx.gbl...
>>>>> One more thing Russ, there is no folder starting with OLK. SO I looked
>>>>> at
>>>>> another users machiine and saw they had a folder called OLK1 & OLKS so
>>>>> I
>>>>> added these - still no go.
>>>>>
>>>>> Wiley
>>>>>
>>>>> "Russ Valentine [MVP-Outlook]" <russval.RemoveThis@gmail.com> wrote in message
>>>>> news:uePobV0rFHA.908@tk2msftngp13.phx.gbl...
>>>>>> Doesn't sound like a fax problem to me.
>>>>>> Sounds like an Outlook Secure Temp Folder problem.
>>>>>>
>>>>>> With Outlook closed, click Start>Run and enter %TEMP% in the Open
>>>>>> field.
>>>>>> Click OK. You should see a Windows Explorer window with the folder
>>>>>> list
>>>>> in
>>>>>> the left-hand pane. (If you don't see the folder list in Windows XP,
>>>>> click
>>>>>> the Folders button in the toolbar.) Just below the folder named Temp
>>>>>> you
>>>>>> should see one called Temporary Internet Files. Click the plus sign
>>>>>> to
>>>>> its
>>>>>> left. You should then see a subfolder whose name starts with OLK.
>>>>>> Select
>>>>>> this folder so that it's contents display in the right-hand pane.
>>>>>> Click
>>>>>> Edit>Select All and then click the Delete button (or press Delete or
>>>>>> click
>>>>>> File>Delete). Close the Explorer window and restart Outlook. Your
>>>>>> attachment should open now.
>>>>>> --
>>>>>> Russ Valentine
>>>>>> [MVP-Outlook]
>>>>>> "Wiley" <rgutery.RemoveThis@mentorits.com> wrote in message
>>>>>> news:%239sGRmzrFHA.464@TK2MSFTNGP15.phx.gbl...
>>>>>> > G'day to all.
>>>>>> >
>>>>>> > Up until yesterday, I was able to open a fax received in
>>>>>> > Outlook2K3. Now
>>>>>> > when I try to view OR save the TIFF attachment, I get the following
>>>>> error
>>>>>> > message:
>>>>>> >
>>>>>> > "Can't create the file FAX.TIFF. Right Click the folder you want to
>>>>> create
>>>>>> > the file in ..."
>>>>>> >
>>>>>> > I guess my first question would be Why is this now happening.
>>>>>> > Nothing
>>>>> has
>>>>>> > changed on the PC.
>>>>>> >
>>>>>> > My Second question would be: What folder is Outlook talking about.
>>>>>> > I've
>>>>>> > checked the Temporary Internet Folder, the user TEMP dir, Windows
>>>>>> > Temp
>>>>> dir
>>>>>> > etc.
>>>>>> >
>>>>>> > Does anyone know how to fix this. I've got about 80 faxes sitting
>>>>>> > there
>>>>>> > that
>>>>>> > I cannot access and I need to.
>>>>>> >
>>>>>> > Thanks
>>>>>> >
>>>>>> > W.
>>>>>> >
>>>>>> >
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

Thanks again. Actually MS Fax Server saves the incoming fax as a TIF, then
simply sends an smtp message to the user with an attachment.

There is no "Client Side" software other than Outlook. We've actually been
doing this with clients for years.

BTW, as I said previously, this just started failing last Wed/Thur, up til
then it worked for over two years. So this is why I'm confused. So something
in the my Outlook (becuase other uses get emails with the attachments and
can open/save them) has changed to prevent me from opening TIF files, but
all others open and view just fine.


"Russ Valentine [MVP-Outlook]" <russval RemoveThis @gmail.com> wrote in message
news:eYNb0AzsFHA.4052@tk2msftngp13.phx.gbl...
> That might explain why there is no OLK file.
> Unfortunately, this is an environment with which I am unfamiliar. I'm
> surprised you can even get faxes routed to Outlook 2003's Inbox. What
> client fax software are you using on these boxes? You may need to redirect
> to an SBS group.
> I do recall that Office 2003 changes the file association for TIF files
> from the Fax viewer to MODI.
> --
> Russ Valentine
> [MVP-Outlook]
> "Wiley Coyote" <wiley RemoveThis @mentorits.com> wrote in message
> news:eu7XotysFHA.2212@TK2MSFTNGP15.phx.gbl...
>> Hi Russ. It's an SBS2K environment with Exch2K, Fax Server (SBS 2K) and
>> Win2K. This all worked fine up until last week.In fact, I added another
>> user to the FaxGroup and she gets the fax attachments and can open them
>> just fine.
>>
>>
>> "Russ Valentine [MVP-Outlook]" <russval RemoveThis @gmail.com> wrote in message
>> news:%23o8iIkysFHA.4036@TK2MSFTNGP12.phx.gbl...
>>> By "MSViewer" do you mean Microsoft Office Document Imaging, as in:
>>> "<drive>:\Program Files\Common Files\Microsoft
>>> Shared\MODI\11.0\MSPVIEW.EXE" "%1" ?
>>>
>>> By MS Fax Server, do you meanWindows 2003 Server Fax? Is this an
>>> Exchange environment?
>>> --
>>> Russ Valentine
>>> [MVP-Outlook]
>>> "Wiley Coyote" <wiley RemoveThis @mentorits.com> wrote in message
>>> news:uxMvXZysFHA.4036@TK2MSFTNGP12.phx.gbl...
>>>> Don't know why the OLK folder was missing, but I recreated it and the
>>>> same issue.
>>>> MS Viewer associated withTIF,
>>>> Outlook receives faxes from MS Fax Server.
>>>>
>>>> Weve tried everything, even changing file permissions. This is quite
>>>> annoying...
>>>>
>>>> Thanks Russ.
>>>> "Russ Valentine [MVP-Outlook]" <russval RemoveThis @gmail.com> wrote in message
>>>> news:uRbX9sAsFHA.3732@TK2MSFTNGP11.phx.gbl...
>>>>>I have no idea how you could have no OLK file if you have Outlook
>>>>>installed. Something else must be wrong here.
>>>>> What is your file association for TIF files?
>>>>> How is it that you receive faxes in Outlook 2003? Its Inbox does not
>>>>> integrate with any modem faxing programs.
>>>>> --
>>>>> Russ Valentine
>>>>> [MVP-Outlook]
>>>>> "Wiley" <rgutery RemoveThis @mentorits.com> wrote in message
>>>>> news:uxbGxe%23rFHA.3720@TK2MSFTNGP14.phx.gbl...
>>>>>> One more thing Russ, there is no folder starting with OLK. SO I
>>>>>> looked at
>>>>>> another users machiine and saw they had a folder called OLK1 & OLKS
>>>>>> so I
>>>>>> added these - still no go.
>>>>>>
>>>>>> Wiley
>>>>>>
>>>>>> "Russ Valentine [MVP-Outlook]" <russval RemoveThis @gmail.com> wrote in message
>>>>>> news:uePobV0rFHA.908@tk2msftngp13.phx.gbl...
>>>>>>> Doesn't sound like a fax problem to me.
>>>>>>> Sounds like an Outlook Secure Temp Folder problem.
>>>>>>>
>>>>>>> With Outlook closed, click Start>Run and enter %TEMP% in the Open
>>>>>>> field.
>>>>>>> Click OK. You should see a Windows Explorer window with the folder
>>>>>>> list
>>>>>> in
>>>>>>> the left-hand pane. (If you don't see the folder list in Windows
>>>>>>> XP,
>>>>>> click
>>>>>>> the Folders button in the toolbar.) Just below the folder named
>>>>>>> Temp you
>>>>>>> should see one called Temporary Internet Files. Click the plus sign
>>>>>>> to
>>>>>> its
>>>>>>> left. You should then see a subfolder whose name starts with OLK.
>>>>>>> Select
>>>>>>> this folder so that it's contents display in the right-hand pane.
>>>>>>> Click
>>>>>>> Edit>Select All and then click the Delete button (or press Delete or
>>>>>>> click
>>>>>>> File>Delete). Close the Explorer window and restart Outlook. Your
>>>>>>> attachment should open now.
>>>>>>> --
>>>>>>> Russ Valentine
>>>>>>> [MVP-Outlook]
>>>>>>> "Wiley" <rgutery RemoveThis @mentorits.com> wrote in message
>>>>>>> news:%239sGRmzrFHA.464@TK2MSFTNGP15.phx.gbl...
>>>>>>> > G'day to all.
>>>>>>> >
>>>>>>> > Up until yesterday, I was able to open a fax received in
>>>>>>> > Outlook2K3. Now
>>>>>>> > when I try to view OR save the TIFF attachment, I get the
>>>>>>> > following
>>>>>> error
>>>>>>> > message:
>>>>>>> >
>>>>>>> > "Can't create the file FAX.TIFF. Right Click the folder you want
>>>>>>> > to
>>>>>> create
>>>>>>> > the file in ..."
>>>>>>> >
>>>>>>> > I guess my first question would be Why is this now happening.
>>>>>>> > Nothing
>>>>>> has
>>>>>>> > changed on the PC.
>>>>>>> >
>>>>>>> > My Second question would be: What folder is Outlook talking about.
>>>>>>> > I've
>>>>>>> > checked the Temporary Internet Folder, the user TEMP dir, Windows
>>>>>>> > Temp
>>>>>> dir
>>>>>>> > etc.
>>>>>>> >
>>>>>>> > Does anyone know how to fix this. I've got about 80 faxes sitting
>>>>>>> > there
>>>>>>> > that
>>>>>>> > I cannot access and I need to.
>>>>>>> >
>>>>>>> > Thanks
>>>>>>> >
>>>>>>> > W.
>>>>>>> >
>>>>>>> >
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

But you must have some client side fax software installed to communicate
with SBS Fax.
--
Russ Valentine
[MVP-Outlook]
"Wiley Coyote" <wiley RemoveThis @mentorits.com> wrote in message
news:uCfXKmzsFHA.2532@TK2MSFTNGP10.phx.gbl...
> Thanks again. Actually MS Fax Server saves the incoming fax as a TIF, then
> simply sends an smtp message to the user with an attachment.
>
> There is no "Client Side" software other than Outlook. We've actually been
> doing this with clients for years.
>
> BTW, as I said previously, this just started failing last Wed/Thur, up til
> then it worked for over two years. So this is why I'm confused. So
> something in the my Outlook (becuase other uses get emails with the
> attachments and can open/save them) has changed to prevent me from opening
> TIF files, but all others open and view just fine.
>
>
> "Russ Valentine [MVP-Outlook]" <russval RemoveThis @gmail.com> wrote in message
> news:eYNb0AzsFHA.4052@tk2msftngp13.phx.gbl...
>> That might explain why there is no OLK file.
>> Unfortunately, this is an environment with which I am unfamiliar. I'm
>> surprised you can even get faxes routed to Outlook 2003's Inbox. What
>> client fax software are you using on these boxes? You may need to
>> redirect to an SBS group.
>> I do recall that Office 2003 changes the file association for TIF files
>> from the Fax viewer to MODI.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Wiley Coyote" <wiley RemoveThis @mentorits.com> wrote in message
>> news:eu7XotysFHA.2212@TK2MSFTNGP15.phx.gbl...
>>> Hi Russ. It's an SBS2K environment with Exch2K, Fax Server (SBS 2K) and
>>> Win2K. This all worked fine up until last week.In fact, I added another
>>> user to the FaxGroup and she gets the fax attachments and can open them
>>> just fine.
>>>
>>>
>>> "Russ Valentine [MVP-Outlook]" <russval RemoveThis @gmail.com> wrote in message
>>> news:%23o8iIkysFHA.4036@TK2MSFTNGP12.phx.gbl...
>>>> By "MSViewer" do you mean Microsoft Office Document Imaging, as in:
>>>> "<drive>:\Program Files\Common Files\Microsoft
>>>> Shared\MODI\11.0\MSPVIEW.EXE" "%1" ?
>>>>
>>>> By MS Fax Server, do you meanWindows 2003 Server Fax? Is this an
>>>> Exchange environment?
>>>> --
>>>> Russ Valentine
>>>> [MVP-Outlook]
>>>> "Wiley Coyote" <wiley RemoveThis @mentorits.com> wrote in message
>>>> news:uxMvXZysFHA.4036@TK2MSFTNGP12.phx.gbl...
>>>>> Don't know why the OLK folder was missing, but I recreated it and the
>>>>> same issue.
>>>>> MS Viewer associated withTIF,
>>>>> Outlook receives faxes from MS Fax Server.
>>>>>
>>>>> Weve tried everything, even changing file permissions. This is quite
>>>>> annoying...
>>>>>
>>>>> Thanks Russ.
>>>>> "Russ Valentine [MVP-Outlook]" <russval RemoveThis @gmail.com> wrote in message
>>>>> news:uRbX9sAsFHA.3732@TK2MSFTNGP11.phx.gbl...
>>>>>>I have no idea how you could have no OLK file if you have Outlook
>>>>>>installed. Something else must be wrong here.
>>>>>> What is your file association for TIF files?
>>>>>> How is it that you receive faxes in Outlook 2003? Its Inbox does not
>>>>>> integrate with any modem faxing programs.
>>>>>> --
>>>>>> Russ Valentine
>>>>>> [MVP-Outlook]
>>>>>> "Wiley" <rgutery RemoveThis @mentorits.com> wrote in message
>>>>>> news:uxbGxe%23rFHA.3720@TK2MSFTNGP14.phx.gbl...
>>>>>>> One more thing Russ, there is no folder starting with OLK. SO I
>>>>>>> looked at
>>>>>>> another users machiine and saw they had a folder called OLK1 & OLKS
>>>>>>> so I
>>>>>>> added these - still no go.
>>>>>>>
>>>>>>> Wiley
>>>>>>>
>>>>>>> "Russ Valentine [MVP-Outlook]" <russval RemoveThis @gmail.com> wrote in message
>>>>>>> news:uePobV0rFHA.908@tk2msftngp13.phx.gbl...
>>>>>>>> Doesn't sound like a fax problem to me.
>>>>>>>> Sounds like an Outlook Secure Temp Folder problem.
>>>>>>>>
>>>>>>>> With Outlook closed, click Start>Run and enter %TEMP% in the Open
>>>>>>>> field.
>>>>>>>> Click OK. You should see a Windows Explorer window with the folder
>>>>>>>> list
>>>>>>> in
>>>>>>>> the left-hand pane. (If you don't see the folder list in Windows
>>>>>>>> XP,
>>>>>>> click
>>>>>>>> the Folders button in the toolbar.) Just below the folder named
>>>>>>>> Temp you
>>>>>>>> should see one called Temporary Internet Files. Click the plus
>>>>>>>> sign to
>>>>>>> its
>>>>>>>> left. You should then see a subfolder whose name starts with OLK.
>>>>>>>> Select
>>>>>>>> this folder so that it's contents display in the right-hand pane.
>>>>>>>> Click
>>>>>>>> Edit>Select All and then click the Delete button (or press Delete
>>>>>>>> or click
>>>>>>>> File>Delete). Close the Explorer window and restart Outlook. Your
>>>>>>>> attachment should open now.
>>>>>>>> --
>>>>>>>> Russ Valentine
>>>>>>>> [MVP-Outlook]
>>>>>>>> "Wiley" <rgutery RemoveThis @mentorits.com> wrote in message
>>>>>>>> news:%239sGRmzrFHA.464@TK2MSFTNGP15.phx.gbl...
>>>>>>>> > G'day to all.
>>>>>>>> >
>>>>>>>> > Up until yesterday, I was able to open a fax received in
>>>>>>>> > Outlook2K3. Now
>>>>>>>> > when I try to view OR save the TIFF attachment, I get the
>>>>>>>> > following
>>>>>>> error
>>>>>>>> > message:
>>>>>>>> >
>>>>>>>> > "Can't create the file FAX.TIFF. Right Click the folder you want
>>>>>>>> > to
>>>>>>> create
>>>>>>>> > the file in ..."
>>>>>>>> >
>>>>>>>> > I guess my first question would be Why is this now happening.
>>>>>>>> > Nothing
>>>>>>> has
>>>>>>>> > changed on the PC.
>>>>>>>> >
>>>>>>>> > My Second question would be: What folder is Outlook talking
>>>>>>>> > about. I've
>>>>>>>> > checked the Temporary Internet Folder, the user TEMP dir, Windows
>>>>>>>> > Temp
>>>>>>> dir
>>>>>>>> > etc.
>>>>>>>> >
>>>>>>>> > Does anyone know how to fix this. I've got about 80 faxes sitting
>>>>>>>> > there
>>>>>>>> > that
>>>>>>>> > I cannot access and I need to.
>>>>>>>> >
>>>>>>>> > Thanks
>>>>>>>> >
>>>>>>>> > W.
>>>>>>>> >
>>>>>>>> >
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

No sir. Nothing is required client side. SBS Fax Server receives the
incoming fax, saves it as a TIF, then sends an email to the recipient.

In any case, the problem is with Outlook 2K3, not the Fax Server, Win2K or
anything else because it works with three other users.

Thanks tho...

"Russ Valentine [MVP-Outlook]" <russval.RemoveThis@gmail.com> wrote in message
news:%232Pb9$zsFHA.2392@tk2msftngp13.phx.gbl...
> But you must have some client side fax software installed to communicate
> with SBS Fax.
> --
> Russ Valentine
> [MVP-Outlook]
> "Wiley Coyote" <wiley.RemoveThis@mentorits.com> wrote in message
> news:uCfXKmzsFHA.2532@TK2MSFTNGP10.phx.gbl...
>> Thanks again. Actually MS Fax Server saves the incoming fax as a TIF,
>> then simply sends an smtp message to the user with an attachment.
>>
>> There is no "Client Side" software other than Outlook. We've actually
>> been doing this with clients for years.
>>
>> BTW, as I said previously, this just started failing last Wed/Thur, up
>> til then it worked for over two years. So this is why I'm confused. So
>> something in the my Outlook (becuase other uses get emails with the
>> attachments and can open/save them) has changed to prevent me from
>> opening TIF files, but all others open and view just fine.
>>
>>
>> "Russ Valentine [MVP-Outlook]" <russval.RemoveThis@gmail.com> wrote in message
>> news:eYNb0AzsFHA.4052@tk2msftngp13.phx.gbl...
>>> That might explain why there is no OLK file.
>>> Unfortunately, this is an environment with which I am unfamiliar. I'm
>>> surprised you can even get faxes routed to Outlook 2003's Inbox. What
>>> client fax software are you using on these boxes? You may need to
>>> redirect to an SBS group.
>>> I do recall that Office 2003 changes the file association for TIF files
>>> from the Fax viewer to MODI.
>>> --
>>> Russ Valentine
>>> [MVP-Outlook]
>>> "Wiley Coyote" <wiley.RemoveThis@mentorits.com> wrote in message
>>> news:eu7XotysFHA.2212@TK2MSFTNGP15.phx.gbl...
>>>> Hi Russ. It's an SBS2K environment with Exch2K, Fax Server (SBS 2K) and
>>>> Win2K. This all worked fine up until last week.In fact, I added another
>>>> user to the FaxGroup and she gets the fax attachments and can open them
>>>> just fine.
>>>>
>>>>
>>>> "Russ Valentine [MVP-Outlook]" <russval.RemoveThis@gmail.com> wrote in message
>>>> news:%23o8iIkysFHA.4036@TK2MSFTNGP12.phx.gbl...
>>>>> By "MSViewer" do you mean Microsoft Office Document Imaging, as in:
>>>>> "<drive>:\Program Files\Common Files\Microsoft
>>>>> Shared\MODI\11.0\MSPVIEW.EXE" "%1" ?
>>>>>
>>>>> By MS Fax Server, do you meanWindows 2003 Server Fax? Is this an
>>>>> Exchange environment?
>>>>> --
>>>>> Russ Valentine
>>>>> [MVP-Outlook]
>>>>> "Wiley Coyote" <wiley.RemoveThis@mentorits.com> wrote in message
>>>>> news:uxMvXZysFHA.4036@TK2MSFTNGP12.phx.gbl...
>>>>>> Don't know why the OLK folder was missing, but I recreated it and the
>>>>>> same issue.
>>>>>> MS Viewer associated withTIF,
>>>>>> Outlook receives faxes from MS Fax Server.
>>>>>>
>>>>>> Weve tried everything, even changing file permissions. This is quite
>>>>>> annoying...
>>>>>>
>>>>>> Thanks Russ.
>>>>>> "Russ Valentine [MVP-Outlook]" <russval.RemoveThis@gmail.com> wrote in message
>>>>>> news:uRbX9sAsFHA.3732@TK2MSFTNGP11.phx.gbl...
>>>>>>>I have no idea how you could have no OLK file if you have Outlook
>>>>>>>installed. Something else must be wrong here.
>>>>>>> What is your file association for TIF files?
>>>>>>> How is it that you receive faxes in Outlook 2003? Its Inbox does not
>>>>>>> integrate with any modem faxing programs.
>>>>>>> --
>>>>>>> Russ Valentine
>>>>>>> [MVP-Outlook]
>>>>>>> "Wiley" <rgutery.RemoveThis@mentorits.com> wrote in message
>>>>>>> news:uxbGxe%23rFHA.3720@TK2MSFTNGP14.phx.gbl...
>>>>>>>> One more thing Russ, there is no folder starting with OLK. SO I
>>>>>>>> looked at
>>>>>>>> another users machiine and saw they had a folder called OLK1 & OLKS
>>>>>>>> so I
>>>>>>>> added these - still no go.
>>>>>>>>
>>>>>>>> Wiley
>>>>>>>>
>>>>>>>> "Russ Valentine [MVP-Outlook]" <russval.RemoveThis@gmail.com> wrote in message
>>>>>>>> news:uePobV0rFHA.908@tk2msftngp13.phx.gbl...
>>>>>>>>> Doesn't sound like a fax problem to me.
>>>>>>>>> Sounds like an Outlook Secure Temp Folder problem.
>>>>>>>>>
>>>>>>>>> With Outlook closed, click Start>Run and enter %TEMP% in the Open
>>>>>>>>> field.
>>>>>>>>> Click OK. You should see a Windows Explorer window with the
>>>>>>>>> folder list
>>>>>>>> in
>>>>>>>>> the left-hand pane. (If you don't see the folder list in Windows
>>>>>>>>> XP,
>>>>>>>> click
>>>>>>>>> the Folders button in the toolbar.) Just below the folder named
>>>>>>>>> Temp you
>>>>>>>>> should see one called Temporary Internet Files. Click the plus
>>>>>>>>> sign to
>>>>>>>> its
>>>>>>>>> left. You should then see a subfolder whose name starts with OLK.
>>>>>>>>> Select
>>>>>>>>> this folder so that it's contents display in the right-hand pane.
>>>>>>>>> Click
>>>>>>>>> Edit>Select All and then click the Delete button (or press Delete
>>>>>>>>> or click
>>>>>>>>> File>Delete). Close the Explorer window and restart Outlook.
>>>>>>>>> Your
>>>>>>>>> attachment should open now.
>>>>>>>>> --
>>>>>>>>> Russ Valentine
>>>>>>>>> [MVP-Outlook]
>>>>>>>>> "Wiley" <rgutery.RemoveThis@mentorits.com> wrote in message
>>>>>>>>> news:%239sGRmzrFHA.464@TK2MSFTNGP15.phx.gbl...
>>>>>>>>> > G'day to all.
>>>>>>>>> >
>>>>>>>>> > Up until yesterday, I was able to open a fax received in
>>>>>>>>> > Outlook2K3. Now
>>>>>>>>> > when I try to view OR save the TIFF attachment, I get the
>>>>>>>>> > following
>>>>>>>> error
>>>>>>>>> > message:
>>>>>>>>> >
>>>>>>>>> > "Can't create the file FAX.TIFF. Right Click the folder you want
>>>>>>>>> > to
>>>>>>>> create
>>>>>>>>> > the file in ..."
>>>>>>>>> >
>>>>>>>>> > I guess my first question would be Why is this now happening.
>>>>>>>>> > Nothing
>>>>>>>> has
>>>>>>>>> > changed on the PC.
>>>>>>>>> >
>>>>>>>>> > My Second question would be: What folder is Outlook talking
>>>>>>>>> > about. I've
>>>>>>>>> > checked the Temporary Internet Folder, the user TEMP dir,
>>>>>>>>> > Windows Temp
>>>>>>>> dir
>>>>>>>>> > etc.
>>>>>>>>> >
>>>>>>>>> > Does anyone know how to fix this. I've got about 80 faxes
>>>>>>>>> > sitting there
>>>>>>>>> > that
>>>>>>>>> > I cannot access and I need to.
>>>>>>>>> >
>>>>>>>>> > Thanks
>>>>>>>>> >
>>>>>>>>> > W.
>>>>>>>>> >
>>>>>>>>> >
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

I see.
Unfortunately, you're the only one for whom deleting the contents of OLK
hasn't worked, so I have no idea. Post back when you figure it out. I agree
it sounds like an OL2K3 problem. The Fax Service is no longer in the picture
since you're talking about an email with an attachment now.
Did you ever tell me what the file association for TIF was or what you meant
by MSViewer?
--
Russ Valentine
[MVP-Outlook]
"Wiley Coyote" <wiley DeleteThis @mentorits.com> wrote in message
news:uPWv4I9sFHA.1172@TK2MSFTNGP11.phx.gbl...
> No sir. Nothing is required client side. SBS Fax Server receives the
> incoming fax, saves it as a TIF, then sends an email to the recipient.
>
> In any case, the problem is with Outlook 2K3, not the Fax Server, Win2K or
> anything else because it works with three other users.
>
> Thanks tho...
>
> "Russ Valentine [MVP-Outlook]" <russval DeleteThis @gmail.com> wrote in message
> news:%232Pb9$zsFHA.2392@tk2msftngp13.phx.gbl...
>> But you must have some client side fax software installed to communicate
>> with SBS Fax.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Wiley Coyote" <wiley DeleteThis @mentorits.com> wrote in message
>> news:uCfXKmzsFHA.2532@TK2MSFTNGP10.phx.gbl...
>>> Thanks again. Actually MS Fax Server saves the incoming fax as a TIF,
>>> then simply sends an smtp message to the user with an attachment.
>>>
>>> There is no "Client Side" software other than Outlook. We've actually