Outlook Changes My Resolution

jjsmith101 · External Since: Jun 18, 2007 Posts: 5

Bet you can't fix this.

When I open Outlook the resolution changes to 480x680 from 1024x728

when I exit it returns to normal resolution:

What I have tried so far:

Made sure under compatibility mode 480x680 was not selected
Outlook repair - complete.
Uninstall/re-install
rebuild outlook profile
remove registry entries

What I can do: open outlook normally on a different user account without the
resolution changes to my screen.

I do not want to re-build a new profile for this end user. This problem is
driving me nuts...

Tim · External Since: Jun 13, 2007 Posts: 211

Format your hard drive and re-install Windows and Outlook. Bet you it fixes
the problem.

"jjsmith101" <jjsmith101 RemoveThis @discussions.microsoft.com> wrote in message
news:E8D391D2-721B-439B-9968-D7FD03714DBF@microsoft.com...
> Bet you can't fix this.
>
> When I open Outlook the resolution changes to 480x680 from 1024x728
>
> when I exit it returns to normal resolution:
>
> What I have tried so far:
>
> Made sure under compatibility mode 480x680 was not selected
> Outlook repair - complete.
> Uninstall/re-install
> rebuild outlook profile
> remove registry entries
>
> What I can do: open outlook normally on a different user account without
> the
> resolution changes to my screen.
>
> I do not want to re-build a new profile for this end user. This problem is
> driving me nuts...

jjsmith101 · External Since: Jun 18, 2007 Posts: 5

my apologies Tim but that is a very unlikely fix, I know could be better
solutions than this...
--
--jack

"Tim" wrote:

> Format your hard drive and re-install Windows and Outlook. Bet you it fixes
> the problem.
>
>
> "jjsmith101" <jjsmith101 DeleteThis @discussions.microsoft.com> wrote in message
> news:E8D391D2-721B-439B-9968-D7FD03714DBF@microsoft.com...
> > Bet you can't fix this.
> >
> > When I open Outlook the resolution changes to 480x680 from 1024x728
> >
> > when I exit it returns to normal resolution:
> >
> > What I have tried so far:
> >
> > Made sure under compatibility mode 480x680 was not selected
> > Outlook repair - complete.
> > Uninstall/re-install
> > rebuild outlook profile
> > remove registry entries
> >
> > What I can do: open outlook normally on a different user account without
> > the
> > resolution changes to my screen.
> >
> > I do not want to re-build a new profile for this end user. This problem is
> > driving me nuts...
>

Tim · External Since: Jun 13, 2007 Posts: 211

"Unlikely fix"? No, it would very likely fix the problem. A "reasonable
fix"? No, it would be a dumb thing to do without trying something else
first. Of course there probably is a "better solution" but I was taking on
your bet and provided a sure-thing solution that would win the bet. It was a
hard one to resist Wink

Tim

"jjsmith101" <jjsmith101.TakeThisOut@discussions.microsoft.com> wrote in message
news:628DC5A7-67A1-4F46-A4E0-9819758B63F0@microsoft.com...
> my apologies Tim but that is a very unlikely fix, I know could be better
> solutions than this...
> --
> --jack
>
>
> "Tim" wrote:
>
>> Format your hard drive and re-install Windows and Outlook. Bet you it
>> fixes
>> the problem.
>>
>>
>> "jjsmith101" <jjsmith101.TakeThisOut@discussions.microsoft.com> wrote in message
>> news:E8D391D2-721B-439B-9968-D7FD03714DBF@microsoft.com...
>> > Bet you can't fix this.
>> >
>> > When I open Outlook the resolution changes to 480x680 from 1024x728
>> >
>> > when I exit it returns to normal resolution:
>> >
>> > What I have tried so far:
>> >
>> > Made sure under compatibility mode 480x680 was not selected
>> > Outlook repair - complete.
>> > Uninstall/re-install
>> > rebuild outlook profile
>> > remove registry entries
>> >
>> > What I can do: open outlook normally on a different user account
>> > without
>> > the
>> > resolution changes to my screen.
>> >
>> > I do not want to re-build a new profile for this end user. This problem
>> > is
>> > driving me nuts...
>>

mitchel · External Since: Nov 03, 2009 Posts: 1

I have been having the same problem in Outlook and MS Word. I had already
done what Dawn suggested, but that did not solve my problem. But I went back
through the process again and while in the COMPATABILITY window, I checked
the "Turn off advanced services for this program". So far this seems to have
helped, but I have attempted other things before that seemed to help. I guess
I'll find out for sure after a few times to verify. Thanks Dawn and all.
Mitchel

"dawnvk" wrote:

> I had this same problem on one of my machines - it was driving me nuts. I
> stumbled upon a solution (at least for my machine). Go to your desktop, right
> click on your Outlook Icon, Choose Properties, then go to the Compatibility
> Tab - make sure there aren't any screen resolution settings checked. That
> fixed it for me. I have NO idea how they got checked to start with, but I
> hope this solves your problem.
>
> "jjsmith101" wrote:
>
> > Bet you can't fix this.
> >
> > When I open Outlook the resolution changes to 480x680 from 1024x728
> >
> > when I exit it returns to normal resolution:
> >
> > What I have tried so far:
> >
> > Made sure under compatibility mode 480x680 was not selected
> > Outlook repair - complete.
> > Uninstall/re-install
> > rebuild outlook profile
> > remove registry entries
> >
> > What I can do: open outlook normally on a different user account without the
> > resolution changes to my screen.
> >
> > I do not want to re-build a new profile for this end user. This problem is
> > driving me nuts...