Outlook 2007 Slow Not Responding With All Activities

I know, another "Outlook 2007 is sooooo slow" post.... Hopefully my info may
help get some kind of better idea what to look at, as most posts do not
include much info.

I purchased 2 new Dell Inspiron 6400's on Vista Enterprise/Business
(whatever it is called), one has 1 GB RAM with a "user" using it right now,
no problems. He has a 164MB Exchange mailbox and reports absolutely NO
problems and loves his new machine. He has MS Office 2007 Small Business
(the one without Access). His Outlook is set up for cached Exchange mode,
basically all the defaults - I did not play with any settings.

My machine has issues... I am an out-of-practice MCSE+I, MCDBA, CNA, CCNA,
A+, etc. so I still know enough to be dangerous, but have not been in the
network circle for the past two years. I have Vista with MS Office 2007 Pro
(with Access). My machine is the same as his, except I maxed mine at 2GB for
testing purposes. My mailbox size was 1.9GB on the server. I tried setting
it up cached and non-cached, disabled indexing, disabled virus scan
functionality (Symantec Corp 10.2), dropped my mailbox size down to 1.0GB due
to deleting a lot of Sent and Deleted Items. Still no luck.

My symptoms are basically:
-Anytime I interact with Outlook once it initially starts, it will not
respond for 5-30 seconds on ANY click. If I click on the same thing a second
time, the title bar adds (Not Responding) to the program name.
-When I sync my mail to the server, it actually appears to work at normal
pace while downloading messages or syncing from the server, in whichever mode
I select (cached/non-cached/etc).
-My Task Manager shows outlook.exe hanging at 50% cpu.
-My disk activity spikes over 1 MB/s periodically and typically spikes
between 100 kB/s and 300 kB/s.
-Network utilization does not really affect anything
-The memory hard faults can spike to as high as 30, but typically is at 0 -
memory usage is 40% of physical memory, the rest is cached of the 2GB

I did read the MS article about how the pst/ost file structure changed
(sounds like a big OOPS with all these Outlook 2007 issues everyone has), but
I cannot believe that is the only reason for this behavior. With billions of
$$$ into R&D at MS, I can't believe everyone turned a blind eye to this issue.

Anyway, anything else to check?

Thanks,
Dan

Some Dell machines are being deployed with "Outlook Addins Setup
(Cyberlink)." If yours came with that installed, uninstall it and try again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
"DHegler" wrote in message

>I know, another "Outlook 2007 is sooooo slow" post.... Hopefully my info
>may
> help get some kind of better idea what to look at, as most posts do not
> include much info.
>
> I purchased 2 new Dell Inspiron 6400's on Vista Enterprise/Business
> (whatever it is called), one has 1 GB RAM with a "user" using it right
> now,
> no problems. He has a 164MB Exchange mailbox and reports absolutely NO
> problems and loves his new machine. He has MS Office 2007 Small Business
> (the one without Access). His Outlook is set up for cached Exchange mode,
> basically all the defaults - I did not play with any settings.
>
> My machine has issues... I am an out-of-practice MCSE+I, MCDBA, CNA,
> CCNA,
> A+, etc. so I still know enough to be dangerous, but have not been in the
> network circle for the past two years. I have Vista with MS Office 2007
> Pro
> (with Access). My machine is the same as his, except I maxed mine at 2GB
> for
> testing purposes. My mailbox size was 1.9GB on the server. I tried
> setting
> it up cached and non-cached, disabled indexing, disabled virus scan
> functionality (Symantec Corp 10.2), dropped my mailbox size down to 1.0GB
> due
> to deleting a lot of Sent and Deleted Items. Still no luck.
>
> My symptoms are basically:
> -Anytime I interact with Outlook once it initially starts, it will not
> respond for 5-30 seconds on ANY click. If I click on the same thing a
> second
> time, the title bar adds (Not Responding) to the program name.
> -When I sync my mail to the server, it actually appears to work at normal
> pace while downloading messages or syncing from the server, in whichever
> mode
> I select (cached/non-cached/etc).
> -My Task Manager shows outlook.exe hanging at 50% cpu.
> -My disk activity spikes over 1 MB/s periodically and typically spikes
> between 100 kB/s and 300 kB/s.
> -Network utilization does not really affect anything
> -The memory hard faults can spike to as high as 30, but typically is at
> 0 -
> memory usage is 40% of physical memory, the rest is cached of the 2GB
>
> I did read the MS article about how the pst/ost file structure changed
> (sounds like a big OOPS with all these Outlook 2007 issues everyone has),
> but
> I cannot believe that is the only reason for this behavior. With billions
> of
> $$$ into R&D at MS, I can't believe everyone turned a blind eye to this
> issue.
>
> Anyway, anything else to check?
>
> Thanks,
> Dan