Outlook 2003 mapi32.dll error

Laurie B · External Since: Mar 17, 2007 Posts: 3

I just installed Office 2003 from a disk and cannot open Outlook. I get this
error message instead:

Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt or the wrong
version. This could have been caused by installing other messaging software.
Please reinstall Outlook.

Reinstallation does not help. All other Office programs work fine.

Any ideas anyone? Thanks!
--
Laurie B

neo [mvp outlook] · External Since: Oct 20, 2006 Posts: 513

Try renaming the MSMAPI32.DLL to MSMAPI32.XXX. Then try starting Outlook.

File is at \Program Files\Common Files\System\MSMAPI\1033 for english
systems.

"Laurie B" <LaurieB.DeleteThis@discussions.microsoft.com> wrote in message
news:1DF6309E-7B43-4EB1-87BE-B5F6FF48854D@microsoft.com...
>I just installed Office 2003 from a disk and cannot open Outlook. I get
>this
> error message instead:
>
> Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt or the wrong
> version. This could have been caused by installing other messaging
> software.
> Please reinstall Outlook.
>
> Reinstallation does not help. All other Office programs work fine.
>
> Any ideas anyone? Thanks!
> --
> Laurie B

Laurie B · External Since: Mar 17, 2007 Posts: 3

Wow, that was easy. I didn't see this advice in other posts. Thank you. Have
a great day!
--
Laurie B

"neo [mvp outlook]" wrote:

> Try renaming the MSMAPI32.DLL to MSMAPI32.XXX. Then try starting Outlook.
>
> File is at \Program Files\Common Files\System\MSMAPI\1033 for english
> systems.
>
> "Laurie B" <LaurieB.RemoveThis@discussions.microsoft.com> wrote in message
> news:1DF6309E-7B43-4EB1-87BE-B5F6FF48854D@microsoft.com...
> >I just installed Office 2003 from a disk and cannot open Outlook. I get
> >this
> > error message instead:
> >
> > Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt or the wrong
> > version. This could have been caused by installing other messaging
> > software.
> > Please reinstall Outlook.
> >
> > Reinstallation does not help. All other Office programs work fine.
> >
> > Any ideas anyone? Thanks!
> > --
> > Laurie B
>
>
>

Diane Poremsky [MVP] · External Since: Jul 28, 2005 Posts: 5831

run fixmapi.exe - it's in one of the office folders or use search (use
advanced options for looking in hidden files and folders).

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-request.TakeThisOut@lists.outlooktips.net

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST.TakeThisOut@PEACH.EASE.LSOFT.COM

"Laurie B" <LaurieB.TakeThisOut@discussions.microsoft.com> wrote in message
news:1DF6309E-7B43-4EB1-87BE-B5F6FF48854D@microsoft.com...
>I just installed Office 2003 from a disk and cannot open Outlook. I get
>this
> error message instead:
>
> Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt or the wrong
> version. This could have been caused by installing other messaging
> software.
> Please reinstall Outlook.
>
> Reinstallation does not help. All other Office programs work fine.
>
> Any ideas anyone? Thanks!
> --
> Laurie B

Laurie B · External Since: Mar 17, 2007 Posts: 3

Hi - I tried that and nothing happens. Renaming the file as the previous
poster indicated worked, however. Thank you so much for responding!
--
Laurie B

"Diane Poremsky [MVP]" wrote:

> run fixmapi.exe - it's in one of the office folders or use search (use
> advanced options for looking in hidden files and folders).
>
> --
> Diane Poremsky [MVP - Outlook]
> Author, Teach Yourself Outlook 2003 in 24 Hours
> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>
> Outlook Tips by email:
> dailytips-subscribe-request.DeleteThis@lists.outlooktips.net
>
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
> Subscribe to Exchange Messaging Outlook newsletter:
> EMO-NEWSLETTER-SUBSCRIBE-REQUEST.DeleteThis@PEACH.EASE.LSOFT.COM
>
>
> "Laurie B" <LaurieB.DeleteThis@discussions.microsoft.com> wrote in message
> news:1DF6309E-7B43-4EB1-87BE-B5F6FF48854D@microsoft.com...
> >I just installed Office 2003 from a disk and cannot open Outlook. I get
> >this
> > error message instead:
> >
> > Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt or the wrong
> > version. This could have been caused by installing other messaging
> > software.
> > Please reinstall Outlook.
> >
> > Reinstallation does not help. All other Office programs work fine.
> >
> > Any ideas anyone? Thanks!
> > --
> > Laurie B
>
>
>

Kimberly · External Since: Mar 19, 2007 Posts: 1

I am getting the mapi32 error for Outlook 2003 in Vista. The fixmapi doesn't want to run and I am not allowed to change the name of the mapi32.dll file. I have uninstalled and reinstall a couple of times and one time I ran the installation as administrator. I AM GOING TO SCREAM! Any ideas? PPPPLLLLLEEEEAAASSEEE.

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com

D Robinson · External Since: Mar 19, 2007 Posts: 2

I have the same error, caused by installing, then uninstalling the OneNote
2007 trial. Now my outlook is totally unrunnable. Renaming msmapi32.dll
doesn't work at all for me -- just prompts me for an Office CD, which of
course doesn't exist since I got this Office preinstalled.

"Laurie B" wrote:

> I just installed Office 2003 from a disk and cannot open Outlook. I get this
> error message instead:
>
> Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt or the wrong
> version. This could have been caused by installing other messaging software.
> Please reinstall Outlook.
>
> Reinstallation does not help. All other Office programs work fine.
>
> Any ideas anyone? Thanks!
> --
> Laurie B