Send fax through Outlook 2002 failed

wimpy · External Since: Jan 19, 2006 Posts: 2

Hello

We send fax through Outlook by GFI FaxMaker. So far so good...

Recent we migrate Outlook 2000 to Outlook 2002.

Now I can't send fax through Outlook contacts. I receive always a
failure message, because the fax number isn't correct formatted.

I tried to change several settings, but Outlook 2002 still formatting
wrong.

It should be 0041 (xx) xxx xx xx
but Outlook format the fax number always like 0041 0xx xxx xx xx

Does anybody know, how I can change the settings?

Thank you for your help.

wimpy

Russ Valentine [MVP-Outlo · External Since: Mar 21, 2005 Posts: 8749

Have you set the dialing location for your operating system correctly and
configured Outlook to automatically add the country code to local numbers?
--
Russ Valentine
[MVP-Outlook]
"wimpy" <wimpy.RemoveThis@gmx.ch> wrote in message
news:1137676368.032425.16440@z14g2000cwz.googlegroups.com...
> Hello
>
> We send fax through Outlook by GFI FaxMaker. So far so good...
>
> Recent we migrate Outlook 2000 to Outlook 2002.
>
> Now I can't send fax through Outlook contacts. I receive always a
> failure message, because the fax number isn't correct formatted.
>
> I tried to change several settings, but Outlook 2002 still formatting
> wrong.
>
> It should be 0041 (xx) xxx xx xx
> but Outlook format the fax number always like 0041 0xx xxx xx xx
>
> Does anybody know, how I can change the settings?
>
> Thank you for your help.
>
> wimpy
>

wimpy · External Since: Jan 19, 2006 Posts: 2

Hello Russ

Thank you for your quick answer.

I think so:
my Area Code is 031
my Country Code is 0041

OS: Control Panel - Phone and Modem Options -> Area Code 031
Outlook: Contacts - Actions - Call Contact - New Call... 031

The problem is, Outlook or FaxMaker don't remove by the international
dialing the zero by the Area Code .

I can't neither remove the international dialing (0041).

Russ Valentine [MVP-Outlook] schrieb:

> Have you set the dialing location for your operating system correctly and
> configured Outlook to automatically add the country code to local numbers?
> --
> Russ Valentine
> [MVP-Outlook]
> "wimpy" <wimpy.RemoveThis@gmx.ch> wrote in message
> news:1137676368.032425.16440@z14g2000cwz.googlegroups.com...
> > Hello
> >
> > We send fax through Outlook by GFI FaxMaker. So far so good...
> >
> > Recent we migrate Outlook 2000 to Outlook 2002.
> >
> > Now I can't send fax through Outlook contacts. I receive always a
> > failure message, because the fax number isn't correct formatted.
> >
> > I tried to change several settings, but Outlook 2002 still formatting
> > wrong.
> >
> > It should be 0041 (xx) xxx xx xx
> > but Outlook format the fax number always like 0041 0xx xxx xx xx
> >
> > Does anybody know, how I can change the settings?
> >
> > Thank you for your help.
> >
> > wimpy
> >

homeLAN · External Since: Jun 06, 2005 Posts: 39

If you enter your numbers in full international format, they should get
dialed correctly. Do not put leading "0"s. The country code for Switzerland
is 41, not 0041. The area code for Berne is 31, not 031. So you should enter
numbers in this format:
+41 (31) nnnnnn

"wimpy" wrote:

> Hello Russ
>
> Thank you for your quick answer.
>
> I think so:
> my Area Code is 031
> my Country Code is 0041
>
> OS: Control Panel - Phone and Modem Options -> Area Code 031
> Outlook: Contacts - Actions - Call Contact - New Call... 031
>
> The problem is, Outlook or FaxMaker don't remove by the international
> dialing the zero by the Area Code .
>
> I can't neither remove the international dialing (0041).
>
>
> Russ Valentine [MVP-Outlook] schrieb:
>
> > Have you set the dialing location for your operating system correctly and
> > configured Outlook to automatically add the country code to local numbers?
> > --
> > Russ Valentine
> > [MVP-Outlook]
> > "wimpy" <wimpy.TakeThisOut@gmx.ch> wrote in message
> > news:1137676368.032425.16440@z14g2000cwz.googlegroups.com...
> > > Hello
> > >
> > > We send fax through Outlook by GFI FaxMaker. So far so good...
> > >
> > > Recent we migrate Outlook 2000 to Outlook 2002.
> > >
> > > Now I can't send fax through Outlook contacts. I receive always a
> > > failure message, because the fax number isn't correct formatted.
> > >
> > > I tried to change several settings, but Outlook 2002 still formatting
> > > wrong.
> > >
> > > It should be 0041 (xx) xxx xx xx
> > > but Outlook format the fax number always like 0041 0xx xxx xx xx
> > >
> > > Does anybody know, how I can change the settings?
> > >
> > > Thank you for your help.
> > >
> > > wimpy
> > >
>
>

Russ Valentine [MVP-Outlo · External Since: Mar 21, 2005 Posts: 8749

MSFax won't process dialing properties unless the phone numbers in Outlook
are stored in correct international format. Details here:
http://support.microsoft.com/support/kb/articles/q171/0/43.asp

--
Russ Valentine
[MVP-Outlook]
"wimpy" <wimpy RemoveThis @gmx.ch> wrote in message
news:1137754857.942378.237140@f14g2000cwb.googlegroups.com...
> Hello Russ
>
> Thank you for your quick answer.
>
> I think so:
> my Area Code is 031
> my Country Code is 0041
>
> OS: Control Panel - Phone and Modem Options -> Area Code 031
> Outlook: Contacts - Actions - Call Contact - New Call... 031
>
> The problem is, Outlook or FaxMaker don't remove by the international
> dialing the zero by the Area Code .
>
> I can't neither remove the international dialing (0041).
>
>
> Russ Valentine [MVP-Outlook] schrieb:
>
>> Have you set the dialing location for your operating system correctly and
>> configured Outlook to automatically add the country code to local
>> numbers?
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "wimpy" <wimpy RemoveThis @gmx.ch> wrote in message
>> news:1137676368.032425.16440@z14g2000cwz.googlegroups.com...
>> > Hello
>> >
>> > We send fax through Outlook by GFI FaxMaker. So far so good...
>> >
>> > Recent we migrate Outlook 2000 to Outlook 2002.
>> >
>> > Now I can't send fax through Outlook contacts. I receive always a
>> > failure message, because the fax number isn't correct formatted.
>> >
>> > I tried to change several settings, but Outlook 2002 still formatting
>> > wrong.
>> >
>> > It should be 0041 (xx) xxx xx xx
>> > but Outlook format the fax number always like 0041 0xx xxx xx xx
>> >
>> > Does anybody know, how I can change the settings?
>> >
>> > Thank you for your help.
>> >
>> > wimpy
>> >
>