You probably have the Outlook settings set to
save messages in Unicode format. Look at the following:
- Select the TOOLS menu
- Select OPTIONS
- Select the OTHER tab
- Click the ADVANCED OPTIONS... button
Check to see if there is a check mark next to "Use Unicode
Message Format when saving messages". If it is check marked,
turn it off and see if this helps.
Nikki Peterson
"Anthony" <Anthony.RemoveThis@discussions.microsoft.com> wrote in message
news:E9EF665F-3C77-42FF-9CAF-86A4786FAA3F@microsoft.com...
> My company has a mixture of Office 2003 and Office XP systems.
> Several users of Outlook 2003 have saved emails over the years in .msg
> format.
> When someone with Outlook XP tries to open these .msg files, they get an
> error saying that they must have Outlook 2003 to open those files.
>
> Is there any way to get Outlook XP to open these files?
> I know we could open all those emails and resave them as HTM or TXT files,
> but I was hoping there would be an easier/quicker method since there are
> alot
> of these files on our network.
>
> Any ideas/suggestions?
> Is there something simple I am missing?