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Don R Hunsinger
External


Since: Feb 28, 2007
Posts: 2



PostPosted: Wed Mar 07, 2007 9:21 pm    Post subject: Office 2007 Outlook reports MSVCR80.DLL Missing, will not work
Archived from groups: microsoft>public>outlook>installation (more info?)

I am running a brand new laptop with Vista Home Premium and install Office
Pro Plus 2007 (Full retail).

I can start Outlook once after install, but after that it reports cannot
find MSVCR80.dll when launched from the Quick Launch button. Also if I launch
it from the Start menu, it continually brings up the "Configure Office"
screen and wants to reboot afterwords. If I cancel out of everything and
reboot, it will start once off the Start Menu then that's it.

I have checked the forums and this issue was reported under Office 2007 Beta
2 but never answered by Microsoft.
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Ken Slovak - [MVP - Outlo
External


Since: Oct 17, 2003
Posts: 3405



PostPosted: Thu Mar 08, 2007 2:31 pm    Post subject: Re: Office 2007 Outlook reports MSVCR80.DLL Missing, will not work [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

It actually was answered many times, by MVPs.

It most likely is being caused by an addin that is putting an
outlook.exe.manifest file in the outlook.exe installation folder. That will
cause that error. In fact, now that the release version of Outlook puts a
file with that name there if your addin is overwriting that file it would
cause Outlook to want to re-run the installer. Check to see which addins you
are running and disable them all to see if the problem goes away. If it does
re-enable them one at a time until you find the culprit.

Most addins should have been updated by now, mine were updated to stop doing
that back in beta 1 days when the problem first surfaced.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"Don R Hunsinger" wrote in message

>I am running a brand new laptop with Vista Home Premium and install Office
> Pro Plus 2007 (Full retail).
>
> I can start Outlook once after install, but after that it reports cannot
> find MSVCR80.dll when launched from the Quick Launch button. Also if I
> launch
> it from the Start menu, it continually brings up the "Configure Office"
> screen and wants to reboot afterwords. If I cancel out of everything and
> reboot, it will start once off the Start Menu then that's it.
>
> I have checked the forums and this issue was reported under Office 2007
> Beta
> 2 but never answered by Microsoft.
>
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alexander_bartl
External


Since: Mar 24, 2007
Posts: 1



PostPosted: Sat Mar 24, 2007 5:12 am    Post subject: Re: Office 2007 Outlook reports MSVCR80.DLL Missing, will not work [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hello Ken, I have the same Problem under MS VISTA with Outlook 2007. I
have deletet the outlook manifest file but this does´nt help. Can you
help me?

Thank a lot

If you speak German, you also can answer in German.
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Dave Mc
External


Since: Oct 16, 2006
Posts: 9



PostPosted: Thu Mar 29, 2007 2:20 pm    Post subject: RE: Office 2007 Outlook reports MSVCR80.DLL Missing, will not work [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I have this same issue. What add-ins are you referring to ? Outlook add-ins
?? If so, how can I remove them if can't start Outlook ?
Thanks

"Don R Hunsinger" wrote:

> I am running a brand new laptop with Vista Home Premium and install Office
> Pro Plus 2007 (Full retail).
>
> I can start Outlook once after install, but after that it reports cannot
> find MSVCR80.dll when launched from the Quick Launch button. Also if I launch
> it from the Start menu, it continually brings up the "Configure Office"
> screen and wants to reboot afterwords. If I cancel out of everything and
> reboot, it will start once off the Start Menu then that's it.
>
> I have checked the forums and this issue was reported under Office 2007 Beta
> 2 but never answered by Microsoft.
>
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Ken Slovak - [MVP - Outlo
External


Since: Oct 17, 2003
Posts: 3405



PostPosted: Thu Mar 29, 2007 8:02 pm    Post subject: Re: Office 2007 Outlook reports MSVCR80.DLL Missing, will not work [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

The only known cause for this (and it was only seen in the beta to my
knowledge) is when an outlook.manifest.exe file has been placed by a COM
addin in the folder where outlook.exe is installed.

This was recommended for a long time to add Windows XP theming to addins
mostly written using VB6. Outlook 2007 broke that method.

Now, MS puts that file there in the outlook.exe folder and if it's not their
file but some other one things get broken and Outlook can't start.

If you have that file in your outlook.exe folder open it in Notepad and make
sure it has an entry in there with this text "Microsoft.VC80.CRT". If that's
in there it's the MS file and should be OK. If something else is there you
need to remove it and replace it with the original MS file.

Other than that bug in the beta that I found and diagnosed I haven't seen
any mentions of this. Other than the response that I found the problem and
the cause I haven't seen anything from MS on this either.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"Dave Mc" wrote in message

>I have this same issue. What add-ins are you referring to ? Outlook
>add-ins
> ?? If so, how can I remove them if can't start Outlook ?
> Thanks
>
> "Don R Hunsinger" wrote:
>
>> I am running a brand new laptop with Vista Home Premium and install
>> Office
>> Pro Plus 2007 (Full retail).
>>
>> I can start Outlook once after install, but after that it reports cannot
>> find MSVCR80.dll when launched from the Quick Launch button. Also if I
>> launch
>> it from the Start menu, it continually brings up the "Configure Office"
>> screen and wants to reboot afterwords. If I cancel out of everything and
>> reboot, it will start once off the Start Menu then that's it.
>>
>> I have checked the forums and this issue was reported under Office 2007
>> Beta
>> 2 but never answered by Microsoft.
>>
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Dave Mc
External


Since: Oct 16, 2006
Posts: 9



PostPosted: Thu Mar 29, 2007 8:02 pm    Post subject: Re: Office 2007 Outlook reports MSVCR80.DLL Missing, will not work [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Thanks for the info. I have done a complete restore of my Vista install but
am a little hesitant to install Office 2007 again. Is Office 2003 compatable
??

"Ken Slovak - [MVP - Outlook]" wrote:

> The only known cause for this (and it was only seen in the beta to my
> knowledge) is when an outlook.manifest.exe file has been placed by a COM
> addin in the folder where outlook.exe is installed.
>
> This was recommended for a long time to add Windows XP theming to addins
> mostly written using VB6. Outlook 2007 broke that method.
>
> Now, MS puts that file there in the outlook.exe folder and if it's not their
> file but some other one things get broken and Outlook can't start.
>
> If you have that file in your outlook.exe folder open it in Notepad and make
> sure it has an entry in there with this text "Microsoft.VC80.CRT". If that's
> in there it's the MS file and should be OK. If something else is there you
> need to remove it and replace it with the original MS file.
>
> Other than that bug in the beta that I found and diagnosed I haven't seen
> any mentions of this. Other than the response that I found the problem and
> the cause I haven't seen anything from MS on this either.
>
> --
> Ken Slovak
> [MVP - Outlook]
> http://www.slovaktech.com
> Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
> Reminder Manager, Extended Reminders, Attachment Options
> http://www.slovaktech.com/products.htm
>
>
> "Dave Mc" wrote in message
>
> >I have this same issue. What add-ins are you referring to ? Outlook
> >add-ins
> > ?? If so, how can I remove them if can't start Outlook ?
> > Thanks
> >
> > "Don R Hunsinger" wrote:
> >
> >> I am running a brand new laptop with Vista Home Premium and install
> >> Office
> >> Pro Plus 2007 (Full retail).
> >>
> >> I can start Outlook once after install, but after that it reports cannot
> >> find MSVCR80.dll when launched from the Quick Launch button. Also if I
> >> launch
> >> it from the Start menu, it continually brings up the "Configure Office"
> >> screen and wants to reboot afterwords. If I cancel out of everything and
> >> reboot, it will start once off the Start Menu then that's it.
> >>
> >> I have checked the forums and this issue was reported under Office 2007
> >> Beta
> >> 2 but never answered by Microsoft.
> >>
>
>
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Ken Slovak - [MVP - Outlo
External


Since: Oct 17, 2003
Posts: 3405



PostPosted: Thu Mar 29, 2007 10:35 pm    Post subject: Re: Office 2007 Outlook reports MSVCR80.DLL Missing, will not work [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Is Outlook 2003 SP2 compatible with Vista? Yes.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"Dave Mc" wrote in message

> Thanks for the info. I have done a complete restore of my Vista install
> but
> am a little hesitant to install Office 2007 again. Is Office 2003
> compatable
> ??
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jubcheng



Joined: Apr 08, 2007
Posts: 2



PostPosted: Sat Apr 21, 2007 2:05 am    Post subject: [Login to view extended thread Info.]

Hi.

I had the same problem and as you suggested it was because of an add on which after disabling it solved the start outlook problem.
But now I'm left with the mailto links in web pages,
If I click a link like this I'm getting the same error like MSVCR80.DLL not found and in this case it wont help to get rid of the add ons.
This doesn't mean that I can't start outlook, as I said this is solved.
It's only the mailto links which in both cases outlook open or closed bring up this error.
I'm running Vista Ultimate, please help me solve the mailto issue.

Thanks in advance,
Tommy
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elbert chavarro
External


Since: May 22, 2007
Posts: 10



PostPosted: Sun May 20, 2007 10:48 pm    Post subject: Re: Office 2007 Outlook reports MSVCR80.DLL Missing, will not work [Login to view extended thread Info.]
Archived from groups: microsoft>public>outlook>installation (more info?)

i have the same problem , Vista Home Premium and install Office
enterprise 2007. I uninstal addin for pdf , uninstall office 2007 , boot ,
install office 2007 again, go to web and install all updates . boot and have
the same error rtfhtml.dll not found on path an d then msvcr80.dll not
found when start outlook , others ( word excell ) runs ok. I read your mssg
but i dont understand what file i have to open with notepad , i dont have
that .dll in the file were outlook.exe are.

"Ken Slovak - [MVP - Outlook]" wrote:

> It actually was answered many times, by MVPs.
>
> It most likely is being caused by an addin that is putting an
> outlook.exe.manifest file in the outlook.exe installation folder. That will
> cause that error. In fact, now that the release version of Outlook puts a
> file with that name there if your addin is overwriting that file it would
> cause Outlook to want to re-run the installer. Check to see which addins you
> are running and disable them all to see if the problem goes away. If it does
> re-enable them one at a time until you find the culprit.
>
> Most addins should have been updated by now, mine were updated to stop doing
> that back in beta 1 days when the problem first surfaced.
>
> --
> Ken Slovak
> [MVP - Outlook]
> http://www.slovaktech.com
> Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
> Reminder Manager, Extended Reminders, Attachment Options
> http://www.slovaktech.com/products.htm
>
>
> "Don R Hunsinger" wrote in message
>
> >I am running a brand new laptop with Vista Home Premium and install Office
> > Pro Plus 2007 (Full retail).
> >
> > I can start Outlook once after install, but after that it reports cannot
> > find MSVCR80.dll when launched from the Quick Launch button. Also if I
> > launch
> > it from the Start menu, it continually brings up the "Configure Office"
> > screen and wants to reboot afterwords. If I cancel out of everything and
> > reboot, it will start once off the Start Menu then that's it.
> >
> > I have checked the forums and this issue was reported under Office 2007
> > Beta
> > 2 but never answered by Microsoft.
> >
>
>
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elbert chavarro
External


Since: May 22, 2007
Posts: 10



PostPosted: Sun May 27, 2007 10:25 pm    Post subject: Re: Office 2007 Outlook reports MSVCR80.DLL Missing, will not work [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

i have the same problem , Vista Home Premium and install Office
enterprise 2007 on acer laptop. i completly uninstall norton avtivirus with
their tool in the web , I uninstal addin for pdf , uninstall office 2007 ,
boot ,
install office 2007 again, go to web and install all updates . boot and have
the same error rtfhtml.dll not found on path an d then msvcr80.dll not
found when start outlook , others ( word excell ) runs ok. I read your mssg
but i dont understand what file i have to open with notepad , i dont have
that .dll in the file were outlook.exe are.


"Ken Slovak - [MVP - Outlook]" wrote:

> Is Outlook 2003 SP2 compatible with Vista? Yes.
>
> --
> Ken Slovak
> [MVP - Outlook]
> http://www.slovaktech.com
> Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
> Reminder Manager, Extended Reminders, Attachment Options
> http://www.slovaktech.com/products.htm
>
>
> "Dave Mc" wrote in message
>
> > Thanks for the info. I have done a complete restore of my Vista install
> > but
> > am a little hesitant to install Office 2007 again. Is Office 2003
> > compatable
> > ??
>
>
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Steve B
External


Since: Oct 26, 2006
Posts: 31



PostPosted: Tue Jun 26, 2007 10:26 pm    Post subject: Re: Office 2007 Outlook reports MSVCR80.DLL Missing, will not work [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Ken,

I have struck this problem on an ACER PC running Vista Home Premium and
Office 2007. Have disabled Outlook Add Ins and removd Nortons. Repaired and
reinstalled Office and the problem is still there.

What next?

Steve

"Ken Slovak - [MVP - Outlook]" wrote:

> It actually was answered many times, by MVPs.
>
> It most likely is being caused by an addin that is putting an
> outlook.exe.manifest file in the outlook.exe installation folder. That will
> cause that error. In fact, now that the release version of Outlook puts a
> file with that name there if your addin is overwriting that file it would
> cause Outlook to want to re-run the installer. Check to see which addins you
> are running and disable them all to see if the problem goes away. If it does
> re-enable them one at a time until you find the culprit.
>
> Most addins should have been updated by now, mine were updated to stop doing
> that back in beta 1 days when the problem first surfaced.
>
> --
> Ken Slovak
> [MVP - Outlook]
> http://www.slovaktech.com
> Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
> Reminder Manager, Extended Reminders, Attachment Options
> http://www.slovaktech.com/products.htm
>
>
> "Don R Hunsinger" wrote in message
>
> >I am running a brand new laptop with Vista Home Premium and install Office
> > Pro Plus 2007 (Full retail).
> >
> > I can start Outlook once after install, but after that it reports cannot
> > find MSVCR80.dll when launched from the Quick Launch button. Also if I
> > launch
> > it from the Start menu, it continually brings up the "Configure Office"
> > screen and wants to reboot afterwords. If I cancel out of everything and
> > reboot, it will start once off the Start Menu then that's it.
> >
> > I have checked the forums and this issue was reported under Office 2007
> > Beta
> > 2 but never answered by Microsoft.
> >
>
>
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Ken Slovak - [MVP - Outlo
External


Since: Oct 17, 2003
Posts: 3405



PostPosted: Wed Jun 27, 2007 1:04 pm    Post subject: Re: Office 2007 Outlook reports MSVCR80.DLL Missing, will not work [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

That's all the information we have on the problem.

It's been reported to MS many times and so far we haven't heard back of any
resolutions. I'd suggest opening a case with MS support on this, the more
cases they have the more pressure to find and fix the problem.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"Steve B" wrote in message

> Ken,
>
> I have struck this problem on an ACER PC running Vista Home Premium and
> Office 2007. Have disabled Outlook Add Ins and removd Nortons. Repaired
> and
> reinstalled Office and the problem is still there.
>
> What next?
>
> Steve
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Steve B
External


Since: Oct 26, 2006
Posts: 31



PostPosted: Tue Jul 03, 2007 8:02 am    Post subject: Re: Office 2007 Outlook reports MSVCR80.DLL Missing, will not work [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Not sure I know how to open a case with MS. I have been told it is a waste of
time.
This is a strange one Ken. I have been searching the web for two weeks now
and while I see many, many references to this problem so far no resolution.

"Ken Slovak - [MVP - Outlook]" wrote:

> That's all the information we have on the problem.
>
> It's been reported to MS many times and so far we haven't heard back of any
> resolutions. I'd suggest opening a case with MS support on this, the more
> cases they have the more pressure to find and fix the problem.
>
> --
> Ken Slovak
> [MVP - Outlook]
> http://www.slovaktech.com
> Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
> Reminder Manager, Extended Reminders, Attachment Options
> http://www.slovaktech.com/products.htm
>
>
> "Steve B" wrote in message
>
> > Ken,
> >
> > I have struck this problem on an ACER PC running Vista Home Premium and
> > Office 2007. Have disabled Outlook Add Ins and removd Nortons. Repaired
> > and
> > reinstalled Office and the problem is still there.
> >
> > What next?
> >
> > Steve
>
>
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duanelawrence



Joined: Dec 26, 2007
Posts: 1



PostPosted: Wed Dec 26, 2007 7:12 pm    Post subject: [Login to view extended thread Info.]

I fixed this problem.

It is specific to an Acer laptop and office 2007.

I uninstalled the Acer secure data manager and ran the office repair. After reboot Outlook started working.

I tried this fix because the Acer secure data manager had some INI files with the word "outlook" in them. So I guessed it was trying to use the trial version of office which I had uninstalled.

------- search string stuff --------------

OUTLOOK.EXE Unable to locate component
This application failed to start because
MSVCR80.dll was not found.
Re-installing the application may fix this problem.

office 2007

----------------------------------------


Duane Lawrence
Answer posted here to benifit others
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Sparkles



Joined: Apr 21, 2008
Posts: 1



PostPosted: Mon Apr 21, 2008 5:20 am    Post subject: msvcr80.dll file not found [Login to view extended thread Info.]

Can you help me fix this problem? \
I also have an Acer laptop and cannot open Outlook.
Bev
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