Hi, recently we moved our office to new location and purchased some new computers. 2 new windows Vista HP computers to be exact. Anyway's we have 1 printer that we share throughout our network it's a OKI B6300(PCL6). The Printer itself is connected to one of our older Windows XP systems that my boss uses.
As soon as I setup the machines, I installed Office 2007 on both of them, everything worked fine but I needed to print something.
Shortly after I ran printer setup wizard and was able to detect the OKI on the network printers. I selected it went through the rest of the processes and attempted to start Word 2007.
As soon as I started it i recieved an error
"Microsoft Office Word has stopped working"
At this point I tried a variety of things to solve the problem.
1. Reinstalling Office
2. Contacting Microsoft which led to me to downloading an office 2007 installer, which i reinstalled with.
3. Manually installing the printer drivers onto the vista computers, as well as updating the printer drivers on the XP system.
None of these solutions have worked.
Although I had one stroke of mild success which was selecting a non-existant printer on my list and setting it as the default. This allowed me to access all of Office 2007 with no crashes.
Please help me or inform me if there is no hope.
Microsoft Office