NumPages Error in Word 2007

Peter KarlstrÃ¶m · External Since: Jan 09, 2009 Posts: 3

Hi

My customer has recently moved from Word 2002 to Word 2007.
They have discovered that the pages numbering is incorrect in this
"new" version.

In a 4 page document, we have Page x of y in all page headers, where x is
actual page number and y is the total amount of pages in the document
(NumPages).
When the document is opened, first pages says Page 1 of 1, second page says
Page 2 of 4, third page says Page 3 of 4 and so on.

This was not the fact in Word 2002, for which there was a fix made by
Microsoft.

How come there is no fix for Word 2007?

P.S. Addin code fixes or likewise for this issue is not of interest.

Thanks in advance for any info about a Microsoft fix.

--
Peter KarlstrÃ¶m
Midrange AB
Sweden

Stefan Blom · External Since: Jul 01, 2004 Posts: 3392

See http://word.mvps.org/faqs/apperrors/pagexofy.htm.

--
Stefan Blom
Microsoft Word MVP

"Peter Karlström" <HayRoller RemoveThis @newsgroup.nospam> wrote in message
news:7111AEA1-6A51-40DC-9051-CB05371D6219@microsoft.com...
> Hi
>
> My customer has recently moved from Word 2002 to Word 2007.
> They have discovered that the pages numbering is incorrect in this
> "new" version.
>
> In a 4 page document, we have Page x of y in all page headers, where x is
> actual page number and y is the total amount of pages in the document
> (NumPages).
> When the document is opened, first pages says Page 1 of 1, second page
> says
> Page 2 of 4, third page says Page 3 of 4 and so on.
>
> This was not the fact in Word 2002, for which there was a fix made by
> Microsoft.
>
> How come there is no fix for Word 2007?
>
> P.S. Addin code fixes or likewise for this issue is not of interest.
>
> Thanks in advance for any info about a Microsoft fix.
>
> --
> Peter Karlström
> Midrange AB
> Sweden

macropod · External Since: Jan 10, 2009 Posts: 105

Hi Peter,

Have you installed the Word 2007 SP1 update?

--
Cheers
macropod
[MVP - Microsoft Word]

"Peter KarlstrÃ¶m" <HayRoller.TakeThisOut@newsgroup.nospam> wrote in message news:7111AEA1-6A51-40DC-9051-CB05371D6219@microsoft.com...
> Hi
>
> My customer has recently moved from Word 2002 to Word 2007.
> They have discovered that the pages numbering is incorrect in this
> "new" version.
>
> In a 4 page document, we have Page x of y in all page headers, where x is
> actual page number and y is the total amount of pages in the document
> (NumPages).
> When the document is opened, first pages says Page 1 of 1, second page says
> Page 2 of 4, third page says Page 3 of 4 and so on.
>
> This was not the fact in Word 2002, for which there was a fix made by
> Microsoft.
>
> How come there is no fix for Word 2007?
>
> P.S. Addin code fixes or likewise for this issue is not of interest.
>
> Thanks in advance for any info about a Microsoft fix.
>
> --
> Peter KarlstrÃ¶m
> Midrange AB
> Sweden

Peter KarlstrÃ¶m · External Since: Jan 09, 2009 Posts: 3

Hi macropod

Are you saying that you have SP1 update installed and don't get the NumPages
error if you use the field NumPages in the documents header or footer?

Regards

--
Peter KarlstrÃ¶m
Midrange AB
Sweden

"macropod" wrote:

> Hi Peter,
>
> Have you installed the Word 2007 SP1 update?
>
> --
> Cheers
> macropod
> [MVP - Microsoft Word]
>
>
> "Peter KarlstrÃ¶m" <HayRoller.TakeThisOut@newsgroup.nospam> wrote in message news:7111AEA1-6A51-40DC-9051-CB05371D6219@microsoft.com...
> > Hi
> >
> > My customer has recently moved from Word 2002 to Word 2007.
> > They have discovered that the pages numbering is incorrect in this
> > "new" version.
> >
> > In a 4 page document, we have Page x of y in all page headers, where x is
> > actual page number and y is the total amount of pages in the document
> > (NumPages).
> > When the document is opened, first pages says Page 1 of 1, second page says
> > Page 2 of 4, third page says Page 3 of 4 and so on.
> >
> > This was not the fact in Word 2002, for which there was a fix made by
> > Microsoft.
> >
> > How come there is no fix for Word 2007?
> >
> > P.S. Addin code fixes or likewise for this issue is not of interest.
> >
> > Thanks in advance for any info about a Microsoft fix.
> >
> > --
> > Peter KarlstrÃ¶m
> > Midrange AB
> > Sweden
>
>

macropod · External Since: Jan 10, 2009 Posts: 105

Hi Peter,

I have SP1 installed an am unable to replicate your problem. I'm not saying that installing SP1 is the solution, but having the
latest updates installed certainly fixes a variety of problems in the initial release. It also gives those trying to help you a
greater chance of replicating the problem.

As an aside, have you tried repairing the Word installation (Word Options|Resources|Run MS Diagnostics)? Also, does the problem
affect new documents, or only documents created in a previous Word version? When you press Alt-F9 to toggle the field code display,
do *all* the headers/footers show 'Page {PAGE} of {NUMPAGES}', or something equivalent?

--
Cheers
macropod
[MVP - Microsoft Word]

"Peter KarlstrÃ¶m" <HayRoller.TakeThisOut@newsgroup.nospam> wrote in message news:B05C496D-AFA0-45C5-87C6-1E1BA4689B9F@microsoft.com...
> Hi macropod
>
> Are you saying that you have SP1 update installed and don't get the NumPages
> error if you use the field NumPages in the documents header or footer?
>
> Regards
>
> --
> Peter KarlstrÃ¶m
> Midrange AB
> Sweden
>
>
> "macropod" wrote:
>
>> Hi Peter,
>>
>> Have you installed the Word 2007 SP1 update?
>>
>> --
>> Cheers
>> macropod
>> [MVP - Microsoft Word]
>>
>>
>> "Peter KarlstrÃ¶m" <HayRoller.TakeThisOut@newsgroup.nospam> wrote in message news:7111AEA1-6A51-40DC-9051-CB05371D6219@microsoft.com...
>> > Hi
>> >
>> > My customer has recently moved from Word 2002 to Word 2007.
>> > They have discovered that the pages numbering is incorrect in this
>> > "new" version.
>> >
>> > In a 4 page document, we have Page x of y in all page headers, where x is
>> > actual page number and y is the total amount of pages in the document
>> > (NumPages).
>> > When the document is opened, first pages says Page 1 of 1, second page says
>> > Page 2 of 4, third page says Page 3 of 4 and so on.
>> >
>> > This was not the fact in Word 2002, for which there was a fix made by
>> > Microsoft.
>> >
>> > How come there is no fix for Word 2007?
>> >
>> > P.S. Addin code fixes or likewise for this issue is not of interest.
>> >
>> > Thanks in advance for any info about a Microsoft fix.
>> >
>> > --
>> > Peter KarlstrÃ¶m
>> > Midrange AB
>> > Sweden
>>
>>

Peter KarlstrÃ¶m · External Since: Jan 09, 2009 Posts: 3

Hi macropod

Maybe this is page header/footer related.
To recreate the error, follow the steps below:

1. Create a new Word 2007 document
2. Insert a page header with the values Page "pages" of "numpages" fields,
like Page 1 of 4.
3. Add 3 pagebreaks
4. Save the document in Office 2003-format (.doc)

When you open the document, the first page says Page 1 of 3. The other pages
says page 2 of 4, 3 of 4 and so on.
If you open Printpreview, first page says Pags 1 of 2 until you click the
document.
Then it corrects itself to Page 1 of 4.

Is the behaviour different in your environment?

Best Regards
--
Peter KarlstrÃ¶m
Midrange AB
Sweden

"macropod" wrote:

> Hi Peter,
>
> I have SP1 installed an am unable to replicate your problem. I'm not saying that installing SP1 is the solution, but having the
> latest updates installed certainly fixes a variety of problems in the initial release. It also gives those trying to help you a
> greater chance of replicating the problem.
>
> As an aside, have you tried repairing the Word installation (Word Options|Resources|Run MS Diagnostics)? Also, does the problem
> affect new documents, or only documents created in a previous Word version? When you press Alt-F9 to toggle the field code display,
> do *all* the headers/footers show 'Page {PAGE} of {NUMPAGES}', or something equivalent?
>
> --
> Cheers
> macropod
> [MVP - Microsoft Word]
>
>
> "Peter KarlstrÃ¶m" <HayRoller.DeleteThis@newsgroup.nospam> wrote in message news:B05C496D-AFA0-45C5-87C6-1E1BA4689B9F@microsoft.com...
> > Hi macropod
> >
> > Are you saying that you have SP1 update installed and don't get the NumPages
> > error if you use the field NumPages in the documents header or footer?
> >
> > Regards
> >
> > --
> > Peter KarlstrÃ¶m
> > Midrange AB
> > Sweden
> >
> >
> > "macropod" wrote:
> >
> >> Hi Peter,
> >>
> >> Have you installed the Word 2007 SP1 update?
> >>
> >> --
> >> Cheers
> >> macropod
> >> [MVP - Microsoft Word]
> >>
> >>
> >> "Peter KarlstrÃ¶m" <HayRoller.DeleteThis@newsgroup.nospam> wrote in message news:7111AEA1-6A51-40DC-9051-CB05371D6219@microsoft.com...
> >> > Hi
> >> >
> >> > My customer has recently moved from Word 2002 to Word 2007.
> >> > They have discovered that the pages numbering is incorrect in this
> >> > "new" version.
> >> >
> >> > In a 4 page document, we have Page x of y in all page headers, where x is
> >> > actual page number and y is the total amount of pages in the document
> >> > (NumPages).
> >> > When the document is opened, first pages says Page 1 of 1, second page says
> >> > Page 2 of 4, third page says Page 3 of 4 and so on.
> >> >
> >> > This was not the fact in Word 2002, for which there was a fix made by
> >> > Microsoft.
> >> >
> >> > How come there is no fix for Word 2007?
> >> >
> >> > P.S. Addin code fixes or likewise for this issue is not of interest.
> >> >
> >> > Thanks in advance for any info about a Microsoft fix.
> >> >
> >> > --
> >> > Peter KarlstrÃ¶m
> >> > Midrange AB
> >> > Sweden
> >>
> >>
>
>

macropod · External Since: Jan 10, 2009 Posts: 105

Hi Peter,

Yes, I can reproduce that, but I also find the 'problem' corrects itself as soon as I scroll down the page then return to the top of
the page - using either Word 2000 or 2007 (I don't have the versions in-between). No need for a print preview.

This isn't the classic 'Page X of Y' bug referred to in your original post. That bug affected printed output - this one only affects
the initial display of the first page of a doc saved by Word 2007 in Word 97-2003 format.

--
Cheers
macropod
[MVP - Microsoft Word]

"Peter KarlstrÃ¶m" <HayRoller RemoveThis @newsgroup.nospam> wrote in message news:074D7B71-60A3-42EB-A5CB-0EBFDF0930E4@microsoft.com...
> Hi macropod
>
> Maybe this is page header/footer related.
> To recreate the error, follow the steps below:
>
> 1. Create a new Word 2007 document
> 2. Insert a page header with the values Page "pages" of "numpages" fields,
> like Page 1 of 4.
> 3. Add 3 pagebreaks
> 4. Save the document in Office 2003-format (.doc)
>
> When you open the document, the first page says Page 1 of 3. The other pages
> says page 2 of 4, 3 of 4 and so on.
> If you open Printpreview, first page says Pags 1 of 2 until you click the
> document.
> Then it corrects itself to Page 1 of 4.
>
> Is the behaviour different in your environment?
>
> Best Regards
> --
> Peter KarlstrÃ¶m
> Midrange AB
> Sweden
>
>
> "macropod" wrote:
>
>> Hi Peter,
>>
>> I have SP1 installed an am unable to replicate your problem. I'm not saying that installing SP1 is the solution, but having the
>> latest updates installed certainly fixes a variety of problems in the initial release. It also gives those trying to help you a
>> greater chance of replicating the problem.
>>
>> As an aside, have you tried repairing the Word installation (Word Options|Resources|Run MS Diagnostics)? Also, does the problem
>> affect new documents, or only documents created in a previous Word version? When you press Alt-F9 to toggle the field code
>> display,
>> do *all* the headers/footers show 'Page {PAGE} of {NUMPAGES}', or something equivalent?
>>
>> --
>> Cheers
>> macropod
>> [MVP - Microsoft Word]
>>
>>
>> "Peter KarlstrÃ¶m" <HayRoller RemoveThis @newsgroup.nospam> wrote in message news:B05C496D-AFA0-45C5-87C6-1E1BA4689B9F@microsoft.com...
>> > Hi macropod
>> >
>> > Are you saying that you have SP1 update installed and don't get the NumPages
>> > error if you use the field NumPages in the documents header or footer?
>> >
>> > Regards
>> >
>> > --
>> > Peter KarlstrÃ¶m
>> > Midrange AB
>> > Sweden
>> >
>> >
>> > "macropod" wrote:
>> >
>> >> Hi Peter,
>> >>
>> >> Have you installed the Word 2007 SP1 update?
>> >>
>> >> --
>> >> Cheers
>> >> macropod
>> >> [MVP - Microsoft Word]
>> >>
>> >>
>> >> "Peter KarlstrÃ¶m" <HayRoller RemoveThis @newsgroup.nospam> wrote in message news:7111AEA1-6A51-40DC-9051-CB05371D6219@microsoft.com...
>> >> > Hi
>> >> >
>> >> > My customer has recently moved from Word 2002 to Word 2007.
>> >> > They have discovered that the pages numbering is incorrect in this
>> >> > "new" version.
>> >> >
>> >> > In a 4 page document, we have Page x of y in all page headers, where x is
>> >> > actual page number and y is the total amount of pages in the document
>> >> > (NumPages).
>> >> > When the document is opened, first pages says Page 1 of 1, second page says
>> >> > Page 2 of 4, third page says Page 3 of 4 and so on.
>> >> >
>> >> > This was not the fact in Word 2002, for which there was a fix made by
>> >> > Microsoft.
>> >> >
>> >> > How come there is no fix for Word 2007?
>> >> >
>> >> > P.S. Addin code fixes or likewise for this issue is not of interest.
>> >> >
>> >> > Thanks in advance for any info about a Microsoft fix.
>> >> >
>> >> > --
>> >> > Peter KarlstrÃ¶m
>> >> > Midrange AB
>> >> > Sweden
>> >>
>> >>
>>
>>