Email Mail Merge to HTML format using Word 2007???

Hi,

thanks for your help.

still have not phoned microsoft.

will do soon

"Peter Jamieson" wrote:

> Sorry I couldn't get any further, but hope you will feel able to share any
> solution even if it does cost...
>
> Peter Jamieson
> "Laila" <Laila RemoveThis @discussions.microsoft.com> wrote in message
> news:F30AADE6-496E-4C5F-B183-1BBB814F3A65@microsoft.com...
> > Hi Peter,
> >
> > Nope, just the one profile.
> >
> > *sigh* I dont have warranty with microsoft, it is an OEM software, but it
> > is
> > important I will pay whatever fees microsoft charges.
> >
> > Once again, thank you for all your help.
> >
> > regards
> >
> > laila
> >
> > "Peter Jamieson" wrote:
> >
> >> Hi Laila,
> >>
> >> At this point I am not sure what to suggest.
> >>
> >> Do you have more than one Outlook profile? You can /probably/ find out in
> >> WinXP by looking at Control Panel, then "Switch to Classic View", then
> >> "Mail", then "Show Profiles".
> >>
> >> One explanation I have seen in the past for this kind of behaviour is
> >> that
> >> Word sends its mails to the "currently-logged in" profile or "default"
> >> profile, and if that isn't the same as your "normal" profile, it's
> >> possible
> >> that the "MAPI subsystem", which deals with all this stuff, never gets to
> >> send the messages. Although I am way outside my area of experttise at
> >> this
> >> point, unfortuantely so far I haven't been able to get any further by
> >> asking
> >> the "MAPI" people/
> >>
> >> If you are entitled to some free support (e.g. warranty support) from MS
> >> then I strongly recommend that you contact them directly (most people
> >> here
> >> are just volunteers who do not work for Microsoft). Although I've
> >> mentioned
> >> this problem to MS and explored various possibilities, I have never been
> >> able to replicate it myself so have not been able to submit my own
> >> incident.
> >> All I can suggest is that if you do contact them, I have a few ideas that
> >> may help someone in this area.
> >>
> >> Peter Jamieson
> >>
> >> "Laila" <Laila RemoveThis @discussions.microsoft.com> wrote in message
> >> news:CC93F165-53B2-4391-B2CB-7D55B0B04FEE@microsoft.com...
> >> > Thank you!
> >> >> 1. I would try the detect and repair first, if you have not doene so
> >> >> already.
> >> >
> >> > I had already done that, nothing it reinstalls the product
> >> > sucessfully.
> >> >
> >> >> 2. If your copy of Outlook is connected to an Exchange Server, it can
> >> >> be
> >> >> set
> >> >> up in several possible ways. You'd need to ask the Outlook people for
> >> >> more
> >> >> details, but these days, I think it would be fairly typical for your
> >> >> PC
> >> >> to
> >> >> be set up in "Cached Exchange Mode", in which case it gets its data
> >> >> from
> >> >> the
> >> >> Exchange Server but mirrors it in an "Offline" file which has the
> >> >> extension
> >> >> ..ost. It's also possible that you have /no/ local file containing
> >> >> your
> >> >> messages.
> >> >
> >> > Hmm, searched (included hidden folders) and was unable to locate and
> >> > .ost
> >> > file
> >> >
> >> >> 3. If you have a .ost, you would need to use SCANOST instad of
> >> >> SCANPST.
> >> >> You
> >> >> can find out the locaiton of the .ost by selecting your toplevel
> >> >> "Mailbox -
> >> >> your name" item in Outlook, right-click,
> >> >> Properties|General|AdvancedAdvanced|Offline Folder File Settings . If
> >> >> you
> >> >> have some other kind of Outlook configuration, you will probably be
> >> >> able
> >> >> to
> >> >> find out the name and location of any .pst using a similar approach/
> >> >
> >> > I researched including hidden folders (had forgotten about this last
> >> > time
> >> > I
> >> > serached) found 4 .pst files I scanned 3 and recieved the ssame messag
> >> > for
> >> > each. They all had damage and the scan fixed them. It generated a log
> >> > too
> >> > mapparenetly it could not find the 'BBT entry in the RBT"
> >> >
> >> > when it tried to recover the PST/OST for top level objects got the
> >> > messasge
> >> > 'folder invalid high-water mark"
> >> >
> >> > when it tried to walk all foldres (??) it said "Heirarchy table for
> >> > 122,
> >> > row
> >> > does not match sub-object"
> >> >
> >> > and it still does not work... any way of reinstalling these files?
> >> >
> >> >
> >> > Once again thank you so much for your help!
> >> >
> >> > all the best
> >> >
> >> > Laila
> >> >> Peter Jamieson
> >> >>
> >> >>
> >> >> "Laila" <Laila RemoveThis @discussions.microsoft.com> wrote in message
> >> >> news:D2F0DDDF-4DAE-41BF-8150-619D4EDED48A@microsoft.com...
> >> >> > Hi,
> >> >> >
> >> >> > These are great suggestions, however I am having the same problem as
> >> >> > CES
> >> >> > and
> >> >> > I cannot locate a .pst file on my system.
> >> >> >
> >> >> > Could that be the problem? how would I fix it?
> >> >> >
> >> >> > Thanks
> >> >> >
> >> >> > "Peter Jamieson" wrote:
> >> >> >
> >> >> >> First, this problem has been reported before, but no-one has yet
> >> >> >> identified
> >> >> >> the reason for the problem. I have never been able to replicate the
> >> >> >> problem
> >> >> >> here so have never been able to report the problem properly to
> >> >> >> Microsoft
> >> >> >> support (we're just volunteers here) but I suggest that you do so
> >> >> >> if
> >> >> >> your
> >> >> >> software is still under warranty from them.
> >> >> >>
> >> >> >> There's one basic check you should make: is Outlook the default
> >> >> >> Mail
> >> >> >> program
> >> >> >> (IE Tools|Internet Options|programs) ?
> >> >> >>
> >> >> >> There is one Microsoft KB article that says that if you have a COM
> >> >> >> Addin
> >> >> >> called bxAutoZip (see Outlook
> >> >> >> Tools|Options|Other|"Advanced Options"|"COM Addins") disable it
> >> >> >> temporarily.
> >> >> >> (If you have other addins and disabling them will do no harm, I'd
> >> >> >> do
> >> >> >> that
> >> >> >> too).
> >> >> >>
> >> >> >> Some people seem to have got rid of the problem by checking Outlook
> >> >> >> Tools|Options|Other|"Advanced options"|"Enable mail logging
> >> >> >> (troubleshooting)". Then restarting.
> >> >> >>
> >> >> >> I would also consider finding your .pst file is, making a backup
> >> >> >> copy,
> >> >> >> and
> >> >> >> running
> >> >> >> the SCANPST.EXE utility - on my system it's in
> >> >> >>
> >> >> >> C:\Program Files\Common Files\System\MSMAPI\1033 )
> >> >> >>
> >> >> >> Another possibility is that this problem only occurs when the user
> >> >> >> has
> >> >> >> more
> >> >> >> than one Outlook profile on their system. In that case I think the
> >> >> >> suggestion is that Word is actually logging into a different
> >> >> >> profile
> >> >> >> from
> >> >> >> the one you normally use. So you could
> >> >> >> a. check that
> >> >> >> b. ensure you only have one mail profile (Control Panel|Mail|Show
> >> >> >> Profiles) and/or
> >> >> >> c. recreate your Outlook profile (I don't have a good set of
> >> >> >> instructions
> >> >> >> for that right now)
> >> >> >>
> >> >> >> Peter Jamieson
> >> >> >>
> >> >> >>
> >> >> >> "Account Manager" <AccountManager RemoveThis @discussions.microsoft.com> wrote
> >> >> >> in
> >> >> >> message news:7BA5509B-421B-4F6C-A47D-1DB82FC516A6@microsoft.com...
> >> >> >> >I have the same problem but NOTHING gets to the Outlook 2007
> >> >> >> >outbox.
> >> >> >> >
> >> >> >> >
> >> >> >> > --
> >> >> >> > Account Manager
> >> >> >> >
> >> >> >> >
> >> >> >> > "Mark Stewart" wrote:
> >> >> >> >
> >> >> >> >> I hope this helps.
> >> >> >> >> I had a user ask me the same thing. After I went to their
> >> >> >> >> computer
> >> >> >> >> to
> >> >> >> >> investigate I found that they weren't completely finishing the
> >> >> >> >> email
> >> >> >> >> Merge.
> >> >> >> >> If you are using the Wizard on the last step (Bottom Right hand
> >> >> >> >> corner
> >> >> >> >> of
> >> >> >> >> Word's email wizard) it states complete the merge. And when you
> >> >> >> >> click
> >> >> >> >> it
> >> >> >> >> it
> >> >> >> >> appears as nothing happens. There is actually one more step
> >> >> >> >> (Step
> >> >> >> >> 6).
> >> >> >> >> Above
> >> >> >> >> it says Merge and has a link stating Electronic Mail, Click the
> >> >> >> >> link.
> >> >> >> >> A
> >> >> >> >> merge to mail window opens up and you will be able to choose the
> >> >> >> >> field
> >> >> >> >> for
> >> >> >> >> To: and type a subject line and choose a mail format. (HTMLetc).
> >> >> >> >> Then
> >> >> >> >> Click
> >> >> >> >> All Records and OK.
> >> >> >> >>
> >> >> >> >> I hope this helps.
> >> >> >> >> If you aren't using the wizard try it as it may uncover
> >> >> >> >> something
> >> >> >> >> you
> >> >> >> >> are
> >> >> >> >> missing.
> >> >> >> >>
> >> >> >> >> Mark
> >> >> >> >>
> >> >> >> >>
> >> >> >> >>
> >> >> >> >>
> >> >> >> >> "CES" <none RemoveThis @none.com> wrote in message
> >> >> >> >> news:O65$b8UrHHA.4764@TK2MSFTNGP06.phx.gbl...
> >> >> >> >> >I was hoping that someone might be able to let me know what
> >> >> >> >> >trick
> >> >> >> >> >is
> >> >> >> >> >to
> >> >> >> >> >merge an email list to an HTML format?
> >> >> >> >> > I have absolutely no problem if I wished to send the merge
> >> >> >> >> > file
> >> >> >> >> > electronically using plain text as the Mail format but if I
> >> >> >> >> > attempt
> >> >> >> >> > to
> >> >> >> >> > send the document as HTML it does nothing when I click Finish
> >> >> >> >> > and
> >> >> >> >> > Merge\Send E-mail Messages…\(Mail Format - HTML) OK? If anyone
> >> >> >> >> > has
> >> >> >> >> > an
> >> >> >> >> > answer I would really appreciate the help. Thanks in
> >> >> >> >> > advance. -
> >> >> >> >> > CES
> >> >> >> >>
> >> >> >> >>
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >>
> >>
>
>