Help! Fax console crashes when viewing sent items

Adrian J · External Since: May 23, 2006 Posts: 3

Hi there

Win XP fax console crashes when trying to view the sent items. I had to
rebuild the computer and neglected to copy the sent messages folder.

since the rebuild i have faxes in the sent folder that i can see in
explorer (in docs and settings/ allusers/ windows/msfax) but i can only
view half the files.

very odd.

Any ideas?

Thanks

Adrian

Russ Valentine [MVP-Outlo · External Since: Mar 21, 2005 Posts: 8749

What do you mean you can view half of the files? Where?
--
Russ Valentine
[MVP-Outlook]
"Adrian J" <adrian.jenkins.TakeThisOut@gmail.com> wrote in message
news:1148369768.140847.316190@y43g2000cwc.googlegroups.com...
> Hi there
>
> Win XP fax console crashes when trying to view the sent items. I had to
> rebuild the computer and neglected to copy the sent messages folder.
>
> since the rebuild i have faxes in the sent folder that i can see in
> explorer (in docs and settings/ allusers/ windows/msfax) but i can only
> view half the files.
>
> very odd.
>
> Any ideas?
>
> Thanks
>
> Adrian
>

Adrian J · External Since: May 23, 2006 Posts: 3

I can see the files if i go to the default folder where they are stored
in XP i.e. c:\Documents and settings\All Users\Windows\MSFax.

I can see all of the icons, hwoever when i click on some fo them they
can not be loaded into picture and fax viewer.

in MS Fax, whenever i click on the sent folder MSFax crashes, I send
the error report but get nothing back from OCA.

Adrian

Russ Valentine [MVP-Outlo · External Since: Mar 21, 2005 Posts: 8749

What is the extension on these files?
It should be TIF. If so, what is your file association for TIF files?
--
Russ Valentine
[MVP-Outlook]
"Adrian J" <adrian.jenkins DeleteThis @gmail.com> wrote in message
news:1148514635.437159.116220@j55g2000cwa.googlegroups.com...
>I can see the files if i go to the default folder where they are stored
> in XP i.e. c:\Documents and settings\All Users\Windows\MSFax.
>
> I can see all of the icons, hwoever when i click on some fo them they
> can not be loaded into picture and fax viewer.
>
> in MS Fax, whenever i click on the sent folder MSFax crashes, I send
> the error report but get nothing back from OCA.
>
> Adrian
>

Adrian J · External Since: May 23, 2006 Posts: 3

all files have a tif extension. the association is still into ms
picture and fax viewer as it should be.

Russ Valentine [MVP-Outlo · External Since: Mar 21, 2005 Posts: 8749

State the error message.
--
Russ Valentine
[MVP-Outlook]
"Adrian J" <adrian.jenkins DeleteThis @gmail.com> wrote in message
news:1148598309.163035.235510@i39g2000cwa.googlegroups.com...
> all files have a tif extension. the association is still into ms
> picture and fax viewer as it should be.
>