If the add-in is for Word 2000, then it may not be possible to get it to
work reliably in Word 2003, however it is possible that installation routine
looks for the Office 2000 start-up folder to deposit an add-in template.
That folder is not used by Word 2003, which employs its own Office startup
folder at
C:\Program Files\Microsoft Office\OFFICE11\STARTUP.
Installing Office 2000 first would create the folder, though it would not
automatically be used from there.
If the global template add-in is not present in this folder or the Word
startup folder then it will not be loaded automatically. Check tools >
templates and add-ins to see if it is listed and checked.
The add-in may be a COM add-in -
http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm
Word may have disabled the add-in Check Help >: About Microsoft Word >
Disabled Items.
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Graham Mayor - Word MVP
My web site
www.gmayor.com
Word MVP web site
http://word.mvps.org
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John Svendsen wrote:
> Hi All: I do not know if this is the right forum for this question:
>
> I use L&H Translator Pro 7.0 (somewhat oldish), which adds an Add-In
> (hook) for Microsoft Word/Office 2000, creating a new Translate menu
> to Word's command bar. However, this does not work for Word/Office
> 2003. The workaround I found is to first install Office 2000 and then
> Update to Office 2003.
>
> The problem I have now is that if I delete my Normal.Dot (which became
> corrupted), when Word 2003 creates a new Normal.dot this Translate
> menu dissapears. I've looked around directories quite a bit but could
> not find anything in template, startup, etc. folders.
>
> Could someone please give me a clue as to how I may get this Add-in
> working with Word/Office 2003?
>
> Thanks so much in advance, JS