Error message on startup

TimStone · External Since: Nov 02, 2005 Posts: 4

I had previously uninstalled Business Contact Manager then when reinstalling
it, I get an error that the memory cannot be read when Outlook tries to load
BCM. I did a complete uninstall and then reinstall of the full Office
Professional, and all of the updates, but I still get the error message.

The computer does also have a copy of Microsoft SQL Server 2005 Developer's
Edition for Visual Studio 2005. I'm suspecting this may be part of the
problem.

I had to remove the program to install ACT 2006 for testing purposes, but I
have removed ACT completely from the system.

Outlook will not start now with BCM installed because it keeps getting this
error message and recycles.

Does anyone have knowledge of the cause, and a possible fix, for this
problem ?

Thanks.

dmocha20 · External Since: Jan 30, 2006 Posts: 1

I'm having the same problem, i don't have Microsoft SQL Server 2005
Developer's
Edition for Visual Studio 2005 on my laptop. I would like to find a fix!

"TimStone" wrote:

> I had previously uninstalled Business Contact Manager then when reinstalling
> it, I get an error that the memory cannot be read when Outlook tries to load
> BCM. I did a complete uninstall and then reinstall of the full Office
> Professional, and all of the updates, but I still get the error message.
>
> The computer does also have a copy of Microsoft SQL Server 2005 Developer's
> Edition for Visual Studio 2005. I'm suspecting this may be part of the
> problem.
>
> I had to remove the program to install ACT 2006 for testing purposes, but I
> have removed ACT completely from the system.
>
> Outlook will not start now with BCM installed because it keeps getting this
> error message and recycles.
>
> Does anyone have knowledge of the cause, and a possible fix, for this
> problem ?
>
> Thanks.

JWD · External Since: Feb 04, 2006 Posts: 4

I have this problem also. I uninstalled Outlook w/BCM because I could not
send or receive emails in Outlook if my firwall was on. Norton said the BCM
add-in was interfering with the Firewall. When I reinstalled Outlook, I get
that same error message and BCM is aborted. I am able to run Outlook without
it but I'd like BCM back.
--
JWD

"dmocha20" wrote:

> I'm having the same problem, i don't have Microsoft SQL Server 2005
> Developer's
> Edition for Visual Studio 2005 on my laptop. I would like to find a fix!
>
> "TimStone" wrote:
>
> > I had previously uninstalled Business Contact Manager then when reinstalling
> > it, I get an error that the memory cannot be read when Outlook tries to load
> > BCM. I did a complete uninstall and then reinstall of the full Office
> > Professional, and all of the updates, but I still get the error message.
> >
> > The computer does also have a copy of Microsoft SQL Server 2005 Developer's
> > Edition for Visual Studio 2005. I'm suspecting this may be part of the
> > problem.
> >
> > I had to remove the program to install ACT 2006 for testing purposes, but I
> > have removed ACT completely from the system.
> >
> > Outlook will not start now with BCM installed because it keeps getting this
> > error message and recycles.
> >
> > Does anyone have knowledge of the cause, and a possible fix, for this
> > problem ?
> >
> > Thanks.

Hi-Tek-Nut · External Since: Feb 05, 2006 Posts: 1

You guys are not the only ones having this error. It seems to be related
very closely to the installation of the .NET Framework 2.0 and/or the
installation of SQL Server 2005 (any edition) on the computer. Most likely
it is caused by the new shared memory access of the SQL Server 2005 client
connectivity, but not really certain of this.

Here are the only ways to make Outlook work again. Option #2 below will let
you "disable" BCM in Outlook without having to uninstall it, but with BCM
disabled no BCM functionality is available. It is merely a stop-gap until MS
can release a patch or fix to the issue.

Only ways to make Outlook itself function is either to:

1) Uninstall Business Contact Manager completely (not acceptable)

2) Change the DWORD setting for the LoadBehavior setting from "3" to "2" in
the Windows Registry for the BCM AddIn for Outlook found in
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\Microsoft.BusinessSolutions.eCRM.OutlookAddIn.Connect.1 in the Windows Registry.

While neither option 1 nor 2 above are acceptable (especially since I
develop addins for Outlook/Office and am targeting enhancing the BCM / SBA
functionality and interoperation), at least option 2 will allow Outlook to
continue functioning without uninstalling BCM entirely.

However, the LoadBehavior = 2 setting instructs Outlook to not load the BCM
addin, and therefore BCM does not function within Outlook. Any attempt to
access BCM data or functionality causes the LoadBehavior to be reset to 3
(i.e. Load at startup) and the fatal crash and error message appears again
the next time Outlook is launched. Then you have to use RegEdit again to
change the LoadBehavior back to 2 again to get back into Outlook.

VERY, VERY FRUSTRATING !!!!

"TimStone" wrote:

> I had previously uninstalled Business Contact Manager then when reinstalling
> it, I get an error that the memory cannot be read when Outlook tries to load
> BCM. I did a complete uninstall and then reinstall of the full Office
> Professional, and all of the updates, but I still get the error message.
>
> The computer does also have a copy of Microsoft SQL Server 2005 Developer's
> Edition for Visual Studio 2005. I'm suspecting this may be part of the
> problem.
>
> I had to remove the program to install ACT 2006 for testing purposes, but I
> have removed ACT completely from the system.
>
> Outlook will not start now with BCM installed because it keeps getting this
> error message and recycles.
>
> Does anyone have knowledge of the cause, and a possible fix, for this
> problem ?
>
> Thanks.

TimStone · External Since: Nov 02, 2005 Posts: 4

Thanks. I figured uninstall was the only option, but I've tried others and
still no luck.

Tim

"Hi-Tek-Nut" wrote:

> You guys are not the only ones having this error. It seems to be related
> very closely to the installation of the .NET Framework 2.0 and/or the
> installation of SQL Server 2005 (any edition) on the computer. Most likely
> it is caused by the new shared memory access of the SQL Server 2005 client
> connectivity, but not really certain of this.
>
> Here are the only ways to make Outlook work again. Option #2 below will let
> you "disable" BCM in Outlook without having to uninstall it, but with BCM
> disabled no BCM functionality is available. It is merely a stop-gap until MS
> can release a patch or fix to the issue.
>
> Only ways to make Outlook itself function is either to:
>
> 1) Uninstall Business Contact Manager completely (not acceptable)
>
> 2) Change the DWORD setting for the LoadBehavior setting from "3" to "2" in
> the Windows Registry for the BCM AddIn for Outlook found in
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\Microsoft.BusinessSolutions.eCRM.OutlookAddIn.Connect.1 in the Windows Registry.
>
> While neither option 1 nor 2 above are acceptable (especially since I
> develop addins for Outlook/Office and am targeting enhancing the BCM / SBA
> functionality and interoperation), at least option 2 will allow Outlook to
> continue functioning without uninstalling BCM entirely.
>
> However, the LoadBehavior = 2 setting instructs Outlook to not load the BCM
> addin, and therefore BCM does not function within Outlook. Any attempt to
> access BCM data or functionality causes the LoadBehavior to be reset to 3
> (i.e. Load at startup) and the fatal crash and error message appears again
> the next time Outlook is launched. Then you have to use RegEdit again to
> change the LoadBehavior back to 2 again to get back into Outlook.
>
> VERY, VERY FRUSTRATING !!!!
>
>
> "TimStone" wrote:
>
> > I had previously uninstalled Business Contact Manager then when reinstalling
> > it, I get an error that the memory cannot be read when Outlook tries to load
> > BCM. I did a complete uninstall and then reinstall of the full Office
> > Professional, and all of the updates, but I still get the error message.
> >
> > The computer does also have a copy of Microsoft SQL Server 2005 Developer's
> > Edition for Visual Studio 2005. I'm suspecting this may be part of the
> > problem.
> >
> > I had to remove the program to install ACT 2006 for testing purposes, but I
> > have removed ACT completely from the system.
> >
> > Outlook will not start now with BCM installed because it keeps getting this
> > error message and recycles.
> >
> > Does anyone have knowledge of the cause, and a possible fix, for this
> > problem ?
> >
> > Thanks.

Daniel Hale · External Since: Aug 05, 2009 Posts: 1

Hi-Tek-Nut,

If your still programming with MS or can help me otherwise, it's greatly
appreciated. I'm using Window XP 2003 with Office 2003, including SP 3. I
added the Office Small Business Ed. 2003 in ~05'. Outlook has work
flawlessly until 2-3 days ago. No new software was unloaded but Outlook will
not open. Instead I get an error that Outlook did not start correctly and
asked if I want to start in Safe Mode. Proceeding w/ or w/o Safe Mode gives
me an error msg that Business Contacts did not start properly and needs to
close.

I saved the error signiture. When I run a repair, I get an error code 1406
that says Setup cannot write the value button text to registry.

I have approx. 300 contacts listed in the Business Contacts folder in
Outlook, so am hesitate to remove and reinstall Business Contact Manager
thinking their tied together. I'm running a stand alone pc with no
networking.

Any ideas to resolve so Outlook works again?

Sincerely,

D Hale

"Hi-Tek-Nut" wrote:

> You guys are not the only ones having this error. It seems to be related
> very closely to the installation of the .NET Framework 2.0 and/or the
> installation of SQL Server 2005 (any edition) on the computer. Most likely
> it is caused by the new shared memory access of the SQL Server 2005 client
> connectivity, but not really certain of this.
>
> Here are the only ways to make Outlook work again. Option #2 below will let
> you "disable" BCM in Outlook without having to uninstall it, but with BCM
> disabled no BCM functionality is available. It is merely a stop-gap until MS
> can release a patch or fix to the issue.
>
> Only ways to make Outlook itself function is either to:
>
> 1) Uninstall Business Contact Manager completely (not acceptable)
>
> 2) Change the DWORD setting for the LoadBehavior setting from "3" to "2" in
> the Windows Registry for the BCM AddIn for Outlook found in
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\Microsoft.BusinessSolutions.eCRM.OutlookAddIn.Connect.1 in the Windows Registry.
>
> While neither option 1 nor 2 above are acceptable (especially since I
> develop addins for Outlook/Office and am targeting enhancing the BCM / SBA
> functionality and interoperation), at least option 2 will allow Outlook to
> continue functioning without uninstalling BCM entirely.
>
> However, the LoadBehavior = 2 setting instructs Outlook to not load the BCM
> addin, and therefore BCM does not function within Outlook. Any attempt to
> access BCM data or functionality causes the LoadBehavior to be reset to 3
> (i.e. Load at startup) and the fatal crash and error message appears again
> the next time Outlook is launched. Then you have to use RegEdit again to
> change the LoadBehavior back to 2 again to get back into Outlook.
>
> VERY, VERY FRUSTRATING !!!!
>
>
> "TimStone" wrote:
>
> > I had previously uninstalled Business Contact Manager then when reinstalling
> > it, I get an error that the memory cannot be read when Outlook tries to load
> > BCM. I did a complete uninstall and then reinstall of the full Office
> > Professional, and all of the updates, but I still get the error message.
> >
> > The computer does also have a copy of Microsoft SQL Server 2005 Developer's
> > Edition for Visual Studio 2005. I'm suspecting this may be part of the
> > problem.
> >
> > I had to remove the program to install ACT 2006 for testing purposes, but I
> > have removed ACT completely from the system.
> >
> > Outlook will not start now with BCM installed because it keeps getting this
> > error message and recycles.
> >
> > Does anyone have knowledge of the cause, and a possible fix, for this
> > problem ?
> >
> > Thanks.