Error 0x80070057 with Outlook Connector, Outlook 2007, Liv..

Norm Sash · External Since: May 22, 2009 Posts: 2

Outlook connector 12.1
Office 2007
Live Hotmail account

Whenever I do a send/receive for my xxx.DeleteThis@live.com account I get the error
0x80070057 stating "Could not complete the operation. One or more parameter
values are not valid."

Not a lot of helpful information in the error message as it gives no clue as
to "what" operation could not be completed, nor "what" parameters may be
invalid. Also, I'm not sure what is really failing as my mail seems to send
/ recieve and my contacts appear to update.

I've reinstalled Outlook connector.
I've deleted my xxx.DeleteThis@live.com account in Outlook and then reconfigured it.
I've set my xxx.DeleteThis@live.com account to be the default account in Outlook.
When I look at the "detailed" (ummm, so much for "detailed") server
connection report in Outlook it just says the time and that sync completed
successfully.

Any ideas on how to research and resolve this?

Brian Tillman [MVP - Outl · External Since: Jan 08, 2009 Posts: 981

"Norm Sash" <NormSash.DeleteThis@discussions.microsoft.com> wrote in message
news:48F4E30C-1958-4078-8950-C67182855DBD@microsoft.com...

> Outlook connector 12.1
> Office 2007
> Live Hotmail account
>
> Whenever I do a send/receive for my xxx.DeleteThis@live.com account I get the error
> 0x80070057 stating "Could not complete the operation. One or more parameter
> values are not valid."

For Outlook Connector issues, the first place to check is
http://windowslivehelp.com/ .
--
Brian Tillman [MVP-Outlook]

Norm Sash · External Since: May 22, 2009 Posts: 2

That web site couldn't help... they said it was a hotmail issue and pointed
me somewhere else.... which pointed me somewhere else... which pointed me...

Finally was able to get someone of the phone in the Microsoft Office support
group, who also apparently support Outlook Connector (?)

Through process of elimination we identified the problem as a corrupted
Outlook profile record for that one mail account. By creating a new profile
and recreating all my mail configurations we were able to eliminate the
error. Note that we actually had to create a new profile; just deleting the
mail setup and recreating the mail setup did not work.

"Brian Tillman [MVP - Outlook]" wrote:

> "Norm Sash" <NormSash.RemoveThis@discussions.microsoft.com> wrote in message
> news:48F4E30C-1958-4078-8950-C67182855DBD@microsoft.com...
>
> > Outlook connector 12.1
> > Office 2007
> > Live Hotmail account
> >
> > Whenever I do a send/receive for my xxx.RemoveThis@live.com account I get the error
> > 0x80070057 stating "Could not complete the operation. One or more parameter
> > values are not valid."
>
> For Outlook Connector issues, the first place to check is
> http://windowslivehelp.com/ .
> --
> Brian Tillman [MVP-Outlook]
>
>

Brian Tillman [MVP - Outl · External Since: Jan 08, 2009 Posts: 981

"Norm Sash" <NormSash.DeleteThis@discussions.microsoft.com> wrote in message
news:A52C5159-7C19-462B-BE6D-534EF0A854E3@microsoft.com...

> Through process of elimination we identified the problem as a corrupted
> Outlook profile record for that one mail account. By creating a new profile
> and recreating all my mail configurations we were able to eliminate the
> error. Note that we actually had to create a new profile; just deleting the
> mail setup and recreating the mail setup did not work.

A new profile can correct a wide array of issues. I'm glad you got it sorted.
--
Brian Tillman [MVP-Outlook]