Hello,
There is another thread about a year old about this topic, but there was never a solution proposed... So I thought I'd try again since I have just encountered the same issue.
The situation: The entire office uses XP with Outlook 2003. They are able to use the Exchange address book to do broadcast faxes to our subcontractors. Regardless of how complete the contact card is, if a business fax number is defined, the fax number shows up in the "print to fax" recipient list.
I was given a brand new computer, with XP and Outlook 2007. When I follow the same procedures, contacts with no email address don't pass their business fax number to the "print to fax" recipient list.
I have tried copying existing contacts that are known to work just fine on all the other computers. I've also tried making a brand new contact folder and manually entering data, to make sure there is no "version" conflict. The problem persists... the only way to fax to a rexipient using "print to fax" is to define an e-mail address.
Is there a known solution to this? When we are requesting bids from subcontractors, we sometimes send out 500-1000 faxes... many of our contacts don't have e-mail addresses.
Any suggestions would be greatly appreciated!
Thanks,
Ryan