Help!

Contacts won't fax unless email address is defined

 
  

Post new topic   General Reply to Topic (not reply to a specific post)    Forums Home -> Fax RSS
Next:  BUY NOW VIAGRA !!!  
Author Message
RyanP



Joined: Apr 21, 2008
Posts: 1



PostPosted: Mon Apr 21, 2008 2:07 pm    Post subject: Contacts won't fax unless email address is defined

Hello,

There is another thread about a year old about this topic, but there was never a solution proposed... So I thought I'd try again since I have just encountered the same issue.

The situation: The entire office uses XP with Outlook 2003. They are able to use the Exchange address book to do broadcast faxes to our subcontractors. Regardless of how complete the contact card is, if a business fax number is defined, the fax number shows up in the "print to fax" recipient list.

I was given a brand new computer, with XP and Outlook 2007. When I follow the same procedures, contacts with no email address don't pass their business fax number to the "print to fax" recipient list.

I have tried copying existing contacts that are known to work just fine on all the other computers. I've also tried making a brand new contact folder and manually entering data, to make sure there is no "version" conflict. The problem persists... the only way to fax to a rexipient using "print to fax" is to define an e-mail address.

Is there a known solution to this? When we are requesting bids from subcontractors, we sometimes send out 500-1000 faxes... many of our contacts don't have e-mail addresses.

Any suggestions would be greatly appreciated!

Thanks,

Ryan
Back to top
joyfax



Joined: Jun 01, 2009
Posts: 9



PostPosted: Mon Jun 01, 2009 2:44 am    Post subject: Re: Contacts won't fax unless email address is defined [Login to view extended thread Info.]

1)Export your existing contacts to a csv file
2)Open the saved csv file with Excel, specify the email address
3)Import again.....
Back to top
Display posts from previous:   
Post new topic   General Reply to Topic (not reply to a specific post)    Forums Home -> Fax All times are: Eastern Time (US & Canada) (change)
Page 1 of 1

 
You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum