BCM- Calendar hangs Outlook 2007

Bob Heiney · External Since: Mar 12, 2007 Posts: 31

I have a new problem. When I click on the calendar button on Outlook 2007, it
hangs Outlook. I must use Windows Task Manager to force a close of Outlook
and restart. All other buttons operate normally.

I'm guessing the prevaling solution will be to Restore from a backup. If
this is the case, I am going to move on from Outlook-BCM. It is way too buggy
and unstable.

Here's my computer stats:

Dell Notebook, Intel Centrino 1.60 GHZ
1.25 GB Ram
80 G harddrive

curtizb · External Since: Mar 22, 2007 Posts: 2

I have installed Outlook 2007 then Office Accounting 2007, and then BCM 2007.
It seemed to work at first, even though the process of setting up the
initial database was a little confusing. I would say it worked for about a
day and then for some reason Outlook 2007 DISABLED the add-in effectively
making BCM useless.
BTW Outlook 2007 still crashes for no appearant reason, and then the only
recourse is a re-boot. I just now had Outlook 2007 lock up and REBOOT my
computer. This is the worst MS release to date in my opinion.
WHY are we not getting the update to make this stuff work?
This is MY BUSINESS, and I guess I made a huge mistake trusting MS
accounting software. Horrible!

"Bob Heiney" wrote:

> I have a new problem. When I click on the calendar button on Outlook 2007, it
> hangs Outlook. I must use Windows Task Manager to force a close of Outlook
> and restart. All other buttons operate normally.
>
> I'm guessing the prevaling solution will be to Restore from a backup. If
> this is the case, I am going to move on from Outlook-BCM. It is way too buggy
> and unstable.
>
> Here's my computer stats:
>
> Dell Notebook, Intel Centrino 1.60 GHZ
> 1.25 GB Ram
> 80 G harddrive
>

Bob Heiney · External Since: Mar 12, 2007 Posts: 31

Hello Curtizb,

I can really empathize with you. I switched over from Chaos Software to what
I thought was the ultimate in sophistication. How could anyone go wrong with
Microsoft? I upgraded at a cost of hundreds of dollars and basically all I've
got now is "Slow & Stupid" instead of a well functioning contact manager. I
don't know why a hole in the wall software company in TX can produce a faster
and easier to use contact manager than the world's largest software company.
It baffles me.

There are so many things wrong with BCM 2007 you'd think the company was
some small backwoods firm operating out of someone's basement. To quote
another 'satisfied' user, Outlook 2007 & BCM 2007 is shameful and should
never have been released.

Let's rename it "Slow & Stupid 2007"

Bob

"curtizb" wrote:

>
> I have installed Outlook 2007 then Office Accounting 2007, and then BCM 2007.
> It seemed to work at first, even though the process of setting up the
> initial database was a little confusing. I would say it worked for about a
> day and then for some reason Outlook 2007 DISABLED the add-in effectively
> making BCM useless.
> BTW Outlook 2007 still crashes for no appearant reason, and then the only
> recourse is a re-boot. I just now had Outlook 2007 lock up and REBOOT my
> computer. This is the worst MS release to date in my opinion.
> WHY are we not getting the update to make this stuff work?
> This is MY BUSINESS, and I guess I made a huge mistake trusting MS
> accounting software. Horrible!
>
> "Bob Heiney" wrote:
>
> > I have a new problem. When I click on the calendar button on Outlook 2007, it
> > hangs Outlook. I must use Windows Task Manager to force a close of Outlook
> > and restart. All other buttons operate normally.
> >
> > I'm guessing the prevaling solution will be to Restore from a backup. If
> > this is the case, I am going to move on from Outlook-BCM. It is way too buggy
> > and unstable.
> >
> > Here's my computer stats:
> >
> > Dell Notebook, Intel Centrino 1.60 GHZ
> > 1.25 GB Ram
> > 80 G harddrive
> >

curtizb · External Since: Mar 22, 2007 Posts: 2

Hey Bob. Just wanted to give you a heads up in case you're still trying to
make this buggy program work. I installed the SP1 for Office Accounting 2007
thinking it would FIX things, and boy was I WRONG. Now, I can't even open
the program at all!!! I have invoices I need to send and now I am stuck
having to RE-Install or try to find a fix. I have never been so dissapointed
with a piece of software. They might as well send me a virus in the updates
next time!
I hope Google comes up with a full package soon, as I will be the first to
ditch Office and recomend the Google software to my clients. I have tried
out some of the ZOHO stuff: http://www.zoho.com/ and of course the Google
stuff: http://www.google.com/a/ and I think they are making huge strides.
Vista and Office 2007 are a major dissapointment man.

"Bob Heiney" wrote:

> Hello Curtizb,
>
> I can really empathize with you. I switched over from Chaos Software to what
> I thought was the ultimate in sophistication. How could anyone go wrong with
> Microsoft? I upgraded at a cost of hundreds of dollars and basically all I've
> got now is "Slow & Stupid" instead of a well functioning contact manager. I
> don't know why a hole in the wall software company in TX can produce a faster
> and easier to use contact manager than the world's largest software company.
> It baffles me.
>
> There are so many things wrong with BCM 2007 you'd think the company was
> some small backwoods firm operating out of someone's basement. To quote
> another 'satisfied' user, Outlook 2007 & BCM 2007 is shameful and should
> never have been released.
>
> Let's rename it "Slow & Stupid 2007"
>
> Bob
>
> "curtizb" wrote:
>
> >
> > I have installed Outlook 2007 then Office Accounting 2007, and then BCM 2007.
> > It seemed to work at first, even though the process of setting up the
> > initial database was a little confusing. I would say it worked for about a
> > day and then for some reason Outlook 2007 DISABLED the add-in effectively
> > making BCM useless.
> > BTW Outlook 2007 still crashes for no appearant reason, and then the only
> > recourse is a re-boot. I just now had Outlook 2007 lock up and REBOOT my
> > computer. This is the worst MS release to date in my opinion.
> > WHY are we not getting the update to make this stuff work?
> > This is MY BUSINESS, and I guess I made a huge mistake trusting MS
> > accounting software. Horrible!
> >
> > "Bob Heiney" wrote:
> >
> > > I have a new problem. When I click on the calendar button on Outlook 2007, it
> > > hangs Outlook. I must use Windows Task Manager to force a close of Outlook
> > > and restart. All other buttons operate normally.
> > >
> > > I'm guessing the prevaling solution will be to Restore from a backup. If
> > > this is the case, I am going to move on from Outlook-BCM. It is way too buggy
> > > and unstable.
> > >
> > > Here's my computer stats:
> > >
> > > Dell Notebook, Intel Centrino 1.60 GHZ
> > > 1.25 GB Ram
> > > 80 G harddrive
> > >

Paxford_Pete · External Since: May 19, 2007 Posts: 2

Hi Bob

I have exactly this same problem - Outlook 2007 with BCM under Vista Home
Premium. P4 Prescott 3.4HT with 2Gb RAM and ATI X1950 Pro. Also use OneCare.

4 x Email accounts (3 x POP3 plus Hotmail) and BCM.

Can select contacts, tasks, mail but selecting calendar just locks the
system and CPU usage sidebar gadget/task manager shows around 60% utilisation
by outlook.

I am cool (notwithstanding serious resource hogging) with Vista and Office
2007 but need to be able to see my calendar once in a while!!!

Has Micrsosoft acknowledged this as a problem?? Is there a fix/workaround.
Cant really go back to 2003 as I didn't have 2003 BCM and lots of my data is
now in BCM. Coudnt find any reference in MKB.

Thanks and regards

Paxford_Pete

"Bob Heiney" wrote:

> I have a new problem. When I click on the calendar button on Outlook 2007, it
> hangs Outlook. I must use Windows Task Manager to force a close of Outlook
> and restart. All other buttons operate normally.
>
> I'm guessing the prevaling solution will be to Restore from a backup. If
> this is the case, I am going to move on from Outlook-BCM. It is way too buggy
> and unstable.
>
> Here's my computer stats:
>
> Dell Notebook, Intel Centrino 1.60 GHZ
> 1.25 GB Ram
> 80 G harddrive
>

Aarjay777 · External Since: Feb 12, 2005 Posts: 15

Hi,

I have had the same problems since installing last week. I have spent 6
hours with Microsoft techies troubleshooting this problem and still no joy. I
have lost count how many hours I have now lost for my business.

Tasks, mail, contacts worked fine until i went from BCM and then into the
calendar.

We have now created 3 profiles which has been a total pain in the rear.
Yesterday the 3rd profile was working for about 8 hours full functionality
and then all of a sudden i went from BCM to calendar and wallop Outllook
crashes. I cannot open my calendar at all now.

We have removed any third party plug ins. The calendar, tasks, BCM etc work
fine on my networked computer. Therefore this would lead me to believe BCM is
not liking my previous calendar. This for me is where the conflict lies. I
have been told i might have a corrupt file. How about the software isnt
working properley? My calendar has never giving me any issues in the past
it's only since i upgraded so the corrupt file for me is a cop out.

I upgraded from Outlook 2003 (wish I never bothered). I previously did not
use BCM.

Microsoft have said that because they havent received enough error reports
on this issue then it will not be given priority. I think this is because the
error reports also hangs along with Outllook. I have left the error reporting
hanging for up to 45 minutes and it still wouldnt send.

Like many other posts on here about the same subject but scatted about under
seperate headings the system resources are running at extremely high levels.
Yesterday the memory usage was over 1,000,000k. When I look at the rest of
the programmes Outlook.exe uses 153,000k and the rest are 50,000k and below.
Is this normal?????????????

Like all the other guyrs on here we have invested in what should be market
leading software with market leading backup support. So why is it you guys
posted this issue months ago and you get one response from an MVP and nothing
since then????

Here's my stats:

Windows XP SP2 (I have an upgrade disc for Vista but i think it will be a
long time before i forget about the pain of this upgrade never mind a new
Operating System).

Acer Notebook, Intel Core Duo 1.83GHz
2GB DDR2
160GB HDD

So come on Microsoft acknowledge this problem and give us a solution before
we give up Outlook for good.

Best regards
Aarjay

"Paxford_Pete" wrote:

> Hi Bob
>
> I have exactly this same problem - Outlook 2007 with BCM under Vista Home
> Premium. P4 Prescott 3.4HT with 2Gb RAM and ATI X1950 Pro. Also use OneCare.
>
> 4 x Email accounts (3 x POP3 plus Hotmail) and BCM.
>
> Can select contacts, tasks, mail but selecting calendar just locks the
> system and CPU usage sidebar gadget/task manager shows around 60% utilisation
> by outlook.
>
> I am cool (notwithstanding serious resource hogging) with Vista and Office
> 2007 but need to be able to see my calendar once in a while!!!
>
> Has Micrsosoft acknowledged this as a problem?? Is there a fix/workaround.
> Cant really go back to 2003 as I didn't have 2003 BCM and lots of my data is
> now in BCM. Coudnt find any reference in MKB.
>
> Thanks and regards
>
> Paxford_Pete
>
> "Bob Heiney" wrote:
>
> > I have a new problem. When I click on the calendar button on Outlook 2007, it
> > hangs Outlook. I must use Windows Task Manager to force a close of Outlook
> > and restart. All other buttons operate normally.
> >
> > I'm guessing the prevaling solution will be to Restore from a backup. If
> > this is the case, I am going to move on from Outlook-BCM. It is way too buggy
> > and unstable.
> >
> > Here's my computer stats:
> >
> > Dell Notebook, Intel Centrino 1.60 GHZ
> > 1.25 GB Ram
> > 80 G harddrive
> >

Aarjay777 · External Since: Feb 12, 2005 Posts: 15

Update on problem 14th July 2007

My Calendar has now been working for the last 48 hours without any glitches.

I removed all recurring appointment past, present and future. (not ideal but
i picked up that this might be a problem). My system did start hanging after
24 hours again but since then for no apparent reason it has started working
again without any issues.

My frustration is i was working on this with Microsoft as a support incident
and they were supposed to phone me back 2 days ago. I'm still waiting on
their return call.

I have yet to receive a response to my posts on these forums.

Are you guys to busy or does no one want to deal with this problem?

Yours Hopefully,

Aarjay777

"Aarjay777" wrote:

> Hi,
>
> I have had the same problems since installing last week. I have spent 6
> hours with Microsoft techies troubleshooting this problem and still no joy. I
> have lost count how many hours I have now lost for my business.
>
> Tasks, mail, contacts worked fine until i went from BCM and then into the
> calendar.
>
> We have now created 3 profiles which has been a total pain in the rear.
> Yesterday the 3rd profile was working for about 8 hours full functionality
> and then all of a sudden i went from BCM to calendar and wallop Outllook
> crashes. I cannot open my calendar at all now.
>
> We have removed any third party plug ins. The calendar, tasks, BCM etc work
> fine on my networked computer. Therefore this would lead me to believe BCM is
> not liking my previous calendar. This for me is where the conflict lies. I
> have been told i might have a corrupt file. How about the software isnt
> working properley? My calendar has never giving me any issues in the past
> it's only since i upgraded so the corrupt file for me is a cop out.
>
> I upgraded from Outlook 2003 (wish I never bothered). I previously did not
> use BCM.
>
> Microsoft have said that because they havent received enough error reports
> on this issue then it will not be given priority. I think this is because the
> error reports also hangs along with Outllook. I have left the error reporting
> hanging for up to 45 minutes and it still wouldnt send.
>
> Like many other posts on here about the same subject but scatted about under
> seperate headings the system resources are running at extremely high levels.
> Yesterday the memory usage was over 1,000,000k. When I look at the rest of
> the programmes Outlook.exe uses 153,000k and the rest are 50,000k and below.
> Is this normal?????????????
>
> Like all the other guyrs on here we have invested in what should be market
> leading software with market leading backup support. So why is it you guys
> posted this issue months ago and you get one response from an MVP and nothing
> since then????
>
> Here's my stats:
>
> Windows XP SP2 (I have an upgrade disc for Vista but i think it will be a
> long time before i forget about the pain of this upgrade never mind a new
> Operating System).
>
> Acer Notebook, Intel Core Duo 1.83GHz
> 2GB DDR2
> 160GB HDD
>
> So come on Microsoft acknowledge this problem and give us a solution before
> we give up Outlook for good.
>
> Best regards
> Aarjay
>
>
> "Paxford_Pete" wrote:
>
> > Hi Bob
> >
> > I have exactly this same problem - Outlook 2007 with BCM under Vista Home
> > Premium. P4 Prescott 3.4HT with 2Gb RAM and ATI X1950 Pro. Also use OneCare.
> >
> > 4 x Email accounts (3 x POP3 plus Hotmail) and BCM.
> >
> > Can select contacts, tasks, mail but selecting calendar just locks the
> > system and CPU usage sidebar gadget/task manager shows around 60% utilisation
> > by outlook.
> >
> > I am cool (notwithstanding serious resource hogging) with Vista and Office
> > 2007 but need to be able to see my calendar once in a while!!!
> >
> > Has Micrsosoft acknowledged this as a problem?? Is there a fix/workaround.
> > Cant really go back to 2003 as I didn't have 2003 BCM and lots of my data is
> > now in BCM. Coudnt find any reference in MKB.
> >
> > Thanks and regards
> >
> > Paxford_Pete
> >
> > "Bob Heiney" wrote:
> >
> > > I have a new problem. When I click on the calendar button on Outlook 2007, it
> > > hangs Outlook. I must use Windows Task Manager to force a close of Outlook
> > > and restart. All other buttons operate normally.
> > >
> > > I'm guessing the prevaling solution will be to Restore from a backup. If
> > > this is the case, I am going to move on from Outlook-BCM. It is way too buggy
> > > and unstable.
> > >
> > > Here's my computer stats:
> > >
> > > Dell Notebook, Intel Centrino 1.60 GHZ
> > > 1.25 GB Ram
> > > 80 G harddrive
> > >

Aarjay777 · External Since: Feb 12, 2005 Posts: 15

Update on the 16th July 2007

Again for no apparent reason my Outlook 2007 Calendar keeps hanging the
software every time I select Calendar. All other parts of my Outlook are
working but I am trying to run a business here and i cannot operate without a
diary.

I have still not received any contact from Microsoft even thought they were
supposed to phone me back.

Is there anybody there???????????????????

"Aarjay777" wrote:

> Update on problem 14th July 2007
>
> My Calendar has now been working for the last 48 hours without any glitches.
>
> I removed all recurring appointment past, present and future. (not ideal but
> i picked up that this might be a problem). My system did start hanging after
> 24 hours again but since then for no apparent reason it has started working
> again without any issues.
>
> My frustration is i was working on this with Microsoft as a support incident
> and they were supposed to phone me back 2 days ago. I'm still waiting on
> their return call.
>
> I have yet to receive a response to my posts on these forums.
>
> Are you guys to busy or does no one want to deal with this problem?
>
> Yours Hopefully,
>
> Aarjay777
>
> "Aarjay777" wrote:
>
> > Hi,
> >
> > I have had the same problems since installing last week. I have spent 6
> > hours with Microsoft techies troubleshooting this problem and still no joy. I
> > have lost count how many hours I have now lost for my business.
> >
> > Tasks, mail, contacts worked fine until i went from BCM and then into the
> > calendar.
> >
> > We have now created 3 profiles which has been a total pain in the rear.
> > Yesterday the 3rd profile was working for about 8 hours full functionality
> > and then all of a sudden i went from BCM to calendar and wallop Outllook
> > crashes. I cannot open my calendar at all now.
> >
> > We have removed any third party plug ins. The calendar, tasks, BCM etc work
> > fine on my networked computer. Therefore this would lead me to believe BCM is
> > not liking my previous calendar. This for me is where the conflict lies. I
> > have been told i might have a corrupt file. How about the software isnt
> > working properley? My calendar has never giving me any issues in the past
> > it's only since i upgraded so the corrupt file for me is a cop out.
> >
> > I upgraded from Outlook 2003 (wish I never bothered). I previously did not
> > use BCM.
> >
> > Microsoft have said that because they havent received enough error reports
> > on this issue then it will not be given priority. I think this is because the
> > error reports also hangs along with Outllook. I have left the error reporting
> > hanging for up to 45 minutes and it still wouldnt send.
> >
> > Like many other posts on here about the same subject but scatted about under
> > seperate headings the system resources are running at extremely high levels.
> > Yesterday the memory usage was over 1,000,000k. When I look at the rest of
> > the programmes Outlook.exe uses 153,000k and the rest are 50,000k and below.
> > Is this normal?????????????
> >
> > Like all the other guyrs on here we have invested in what should be market
> > leading software with market leading backup support. So why is it you guys
> > posted this issue months ago and you get one response from an MVP and nothing
> > since then????
> >
> > Here's my stats:
> >
> > Windows XP SP2 (I have an upgrade disc for Vista but i think it will be a
> > long time before i forget about the pain of this upgrade never mind a new
> > Operating System).
> >
> > Acer Notebook, Intel Core Duo 1.83GHz
> > 2GB DDR2
> > 160GB HDD
> >
> > So come on Microsoft acknowledge this problem and give us a solution before
> > we give up Outlook for good.
> >
> > Best regards
> > Aarjay
> >
> >
> > "Paxford_Pete" wrote:
> >
> > > Hi Bob
> > >
> > > I have exactly this same problem - Outlook 2007 with BCM under Vista Home
> > > Premium. P4 Prescott 3.4HT with 2Gb RAM and ATI X1950 Pro. Also use OneCare.
> > >
> > > 4 x Email accounts (3 x POP3 plus Hotmail) and BCM.
> > >
> > > Can select contacts, tasks, mail but selecting calendar just locks the
> > > system and CPU usage sidebar gadget/task manager shows around 60% utilisation
> > > by outlook.
> > >
> > > I am cool (notwithstanding serious resource hogging) with Vista and Office
> > > 2007 but need to be able to see my calendar once in a while!!!
> > >
> > > Has Micrsosoft acknowledged this as a problem?? Is there a fix/workaround.
> > > Cant really go back to 2003 as I didn't have 2003 BCM and lots of my data is
> > > now in BCM. Coudnt find any reference in MKB.
> > >
> > > Thanks and regards
> > >
> > > Paxford_Pete
> > >
> > > "Bob Heiney" wrote:
> > >
> > > > I have a new problem. When I click on the calendar button on Outlook 2007, it
> > > > hangs Outlook. I must use Windows Task Manager to force a close of Outlook
> > > > and restart. All other buttons operate normally.
> > > >
> > > > I'm guessing the prevaling solution will be to Restore from a backup. If
> > > > this is the case, I am going to move on from Outlook-BCM. It is way too buggy
> > > > and unstable.
> > > >
> > > > Here's my computer stats:
> > > >
> > > > Dell Notebook, Intel Centrino 1.60 GHZ
> > > > 1.25 GB Ram
> > > > 80 G harddrive
> > > >

Sam · External Since: Oct 03, 2004 Posts: 270

Looks like the problem of hang when clicking on Calendar is not yet fixed. I
can duplicate it over and over with nothing else running on my machine. When
clicking on Calendar from within BCM it hangs every time. Very embarrasing
when talking to a million dollar account who has just asked for an
appointment and Outlook goes stone cold dead. "Let me check that date" going
into stalling conversation mode while checking the calendar on the cell
phone. Not a productivity helper BCM programmers.
--
Sam Bass
Inermediate Small Business User

"Bob Heiney" wrote:

> I have a new problem. When I click on the calendar button on Outlook 2007, it
> hangs Outlook. I must use Windows Task Manager to force a close of Outlook
> and restart. All other buttons operate normally.
>
> I'm guessing the prevaling solution will be to Restore from a backup. If
> this is the case, I am going to move on from Outlook-BCM. It is way too buggy
> and unstable.
>
> Here's my computer stats:
>
> Dell Notebook, Intel Centrino 1.60 GHZ
> 1.25 GB Ram
> 80 G harddrive
>