Help!

BCM 2007 - Memory errors and auto-linking hang-ups

 
  

Post new topic   General Reply to Topic (not reply to a specific post)    Forums Home -> Business Contact Manager RSS
Next:  Excel Startup  
Author Message
LCharlier



Joined: Apr 22, 2009
Posts: 1

Location: Louisiana (USA)

PostPosted: Wed Apr 22, 2009 1:25 pm    Post subject: BCM 2007 - Memory errors and auto-linking hang-ups

Outlook 2007 BCM is making me pull my hair out!

Current configuration:
- Windows Vista Ultimate 64-bit
- 4 GB RAM
- Office 2007 Enterprise Edition
- BCM 2007 SP1
- Exchange-based mail store (.OST) - ~170MB in size

I have performed multiple clean installs of both the OS and BCM 2007 on two
different machines - both using Windows Vista 64 and Windows XP - same
result. When I attempt to auto-link my existing messages with contacts, one
of two things happens:
    If I bring up the Manage E-mail Auto-Linking configuration dialog and
    select some combination of folders and contacts, simply clicking OK
    (without first clicking Search and Link...), causes a modal, control-less
    dialog to appear displaying a progress bar and the message Applying
    changes...
    . Unfortunately, the dialog never progresses and instead hangs in
    perpetuity.

    If I do as above but instead of clicking OK, I click Search and Link..., most of the time I
    receive an "Out of memory or resources error" even though I have gobs of both
    physical and virtual memory available. For what it's worth, If I manually
    link messages to contacts, I encounter no problem...

If I don't use BCM functionality, Outlook works perfectly. I have run
ScanOST (no errors). I even tried using a PST version of the same mail store
- same problem.

The only thing that may be different about my particular
configuration is that even though my mail store isn't that large (relative
to others), I heavily leverage a nested folder structure. Could this be
causing BCM's linking engine to croak?
Back to top
Display posts from previous:   
Post new topic   General Reply to Topic (not reply to a specific post)    Forums Home -> Business Contact Manager All times are: Eastern Time (US & Canada) (change)
Page 1 of 1

 
You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum