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Attachments are being blocked in email through KWS mailsca..

 
  

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Suzanna
External


Since: Aug 19, 2005
Posts: 4



PostPosted: Fri Aug 19, 2005 6:57 am    Post subject: Attachments are being blocked in email through KWS mailscann
Archived from groups: microsoft>public>outlook>thirdpartyutil (more info?)

I received an email message and the attachment was blocked. It told me to
contact the helpdesk to unblock it but it does not tell me how to contact the
helpdesk! Where would I find a contact phone # or email address for the
helpdesk? (error message follows)
This is a message from the MailScanner E-Mail Virus Protection Service
----------------------------------------------------------------------
The original e-mail attachment "Raw.lnk"
is on the list of unacceptable attachments for this site and has been
replaced by this warning message.

If you wish to receive a copy of the original attachment, please
e-mail helpdesk and include the whole of this message
in your request. Alternatively, you can call them, with
the contents of this message to hand when you call.

At Fri Aug 19 09:29:48 2005 the virus scanner said:
MailScanner: Eudora *.lnk security hole attack (Raw.lnk)

Note to Help Desk: Look on the KWS MailScanner in
/home/virtual/site53/fst/var/spool/mail.quarantine/20050819 (message
j7JDTgYg001258).
--
Postmaster
MailScanner thanks transtec Computers for their support
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Brian Tillman
External


Since: Mar 29, 2005
Posts: 20862



PostPosted: Mon Aug 22, 2005 7:26 pm    Post subject: Re: Attachments are being blocked in email through KWS mails [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Suzanna <Suzanna DeleteThis @discussions.microsoft.com> wrote:

> I received an email message and the attachment was blocked. It told
> me to contact the helpdesk to unblock it but it does not tell me how
> to contact the helpdesk!

Contact whomever runs your mail system.
--
Brian Tillman
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