Hello
Windows XP Pro, Office 2003/7 and Adobe Acrobat 8
Our corporate Normal.dot has a toolbar button which gives the user a form
with many
buttons for each corporate type of document, ie memo, filenote, blank etc.
Before the selected document is displayed several font syles are created by
Code.
When using "Styles and Formatting, Modify" or the "Format, Font" menu they
show as helvetica by default and not Arial.
I have checked the code used to create each style and each specify the font
to be Arial.
I have opened Word with a fresh Normal.dot
I have changed a piece of text to Arial and checked its Format, Font it says
Helvetica.
I have set Arial several times to be Default and restarted Word.
I have administrator and domain rights throughout.
No Helvetica files can be found on the PC
Arial files are present on the PC
I have checked the registry and removed all the Arial to Helvetica aliases.
No other Helvetica items found in the registry
Helvetica appears to be a printer font in the font dropdown, from which
printer, I can't tell, it appears on Excel too, so it looks like it may be an
Office 2003 thing.
I have checked the installed printers and only the Adobe PDF "printer" has
additional fonts listed, none of which are Helvetica, and only Courier is
substituted
I have been asked to stop this happening. Does anyone know how?
Microsoft Office