can't print to parallel printer

Jean Bausch · External Since: Aug 04, 2007 Posts: 1

Hi,

I have freshly installed OpenSuSE 10.2 which detected my hp deskjet 960c
during the installation.

However I can't print to it. No error message, no testpage printed.

I have also tried several PPD files, same result.
Echoing to /dev/lp0 gives no result either.

When I connect the same printer via USB, it works.

What can I do, what information do you need to help me?

Thanks,

Jean

Rajko M. · External Since: Mar 27, 2005 Posts: 351

Jean Bausch wrote:

> Hi,
>
> I have freshly installed OpenSuSE 10.2 which detected my hp deskjet 960c
> during the installation.
>
> However I can't print to it. No error message, no testpage printed.
>
> I have also tried several PPD files, same result.
> Echoing to /dev/lp0 gives no result either.
>
> When I connect the same printer via USB, it works.
>
> What can I do, what information do you need to help me?
>
> Thanks,
>
> Jean

Does "during installation" means that you used YaST Printer setup?

Error messages should be in /var/log/cups directory.
Look in all 3 files.
It could be that parallel port device was not created.
I would look in output of command:
lsmod
for paport modules.

Nowadays parallel port related stuff is not well maintained as there is not
many printers that use it. USB is faster and cheaper.

--
Regards,
Rajko.

Jean Bausch · External Since: Aug 04, 2007 Posts: 2

Hi Rajko,

Rajko M. wrote:

> Does "during installation" means that you used YaST Printer setup?

It means during the HW scan at installation, but I also tried it afterwards
with YaST printer setup.

> Error messages should be in /var/log/cups directory.
> Look in all 3 files.

Thanks for this hint. I found in error_log that apparently the testpage
itself is the problem. I can print from applications (like openoffice)!

I [04/Aug/2007:18:50:57 +0200] New printer "y2test" added by "root".
I [04/Aug/2007:18:50:57 +0200] Adding start banner page "none" to job 19.
I [04/Aug/2007:18:50:57 +0200] Adding end banner page "none" to job 19.
I [04/Aug/2007:18:50:57 +0200] Job 19 queued on "y2test" by "root".
I [04/Aug/2007:18:50:57 +0200] Started filter /usr/lib/cups/filter/pstops
(PID 9
846) for job 19.
I [04/Aug/2007:18:50:57 +0200] Started
filter /usr/lib/cups/filter/foomatic-rip
(PID 9847) for job 19.
I [04/Aug/2007:18:50:57 +0200] Started
backend /usr/lib/cups/backend/parallel (P
ID 9848) for job 19.
W [04/Aug/2007:18:50:57 +0200] [Job 19] This document does not conform to
the Ad
obe Document Structuring Conventions and may not print correctly!
E [04/Aug/2007:19:01:06 +0200] PID 9848 (/usr/lib/cups/backend/parallel)
crashed
on signal 9!
I [04/Aug/2007:19:01:06 +0200] Hint: Try setting the LogLevel to "debug" to
find
out more.
E [04/Aug/2007:19:01:07 +0200] PID 9847 (/usr/lib/cups/filter/foomatic-rip)
stop
ped with status 9!
I [04/Aug/2007:19:01:07 +0200] Hint: Try setting the LogLevel to "debug" to
find
out more.
I [04/Aug/2007:19:01:07 +0200] [Job 19] Backend returned status -9 (crashed)

Thank you for your help,

Jean

Rajko M. · External Since: Mar 27, 2005 Posts: 351

Jean Bausch wrote:

> Hi Rajko,
>
> Rajko M. wrote:
>
>> Does "during installation" means that you used YaST Printer setup?
>
> It means during the HW scan at installation, but I also tried it
> afterwards with YaST printer setup.
>
>
>> Error messages should be in /var/log/cups directory.
>> Look in all 3 files.
>
> Thanks for this hint. I found in error_log that apparently the testpage
> itself is the problem. I can print from applications (like openoffice)!
>
> I [04/Aug/2007:18:50:57 +0200] New printer "y2test" added by "root".
> I [04/Aug/2007:18:50:57 +0200] Adding start banner page "none" to job 19.
> I [04/Aug/2007:18:50:57 +0200] Adding end banner page "none" to job 19.
> I [04/Aug/2007:18:50:57 +0200] Job 19 queued on "y2test" by "root".
> I [04/Aug/2007:18:50:57 +0200] Started filter /usr/lib/cups/filter/pstops
> (PID 9
> 846) for job 19.
> I [04/Aug/2007:18:50:57 +0200] Started
> filter /usr/lib/cups/filter/foomatic-rip
> (PID 9847) for job 19.
> I [04/Aug/2007:18:50:57 +0200] Started
> backend /usr/lib/cups/backend/parallel (P
> ID 9848) for job 19.
> W [04/Aug/2007:18:50:57 +0200] [Job 19] This document does not conform to
> the Ad
> obe Document Structuring Conventions and may not print correctly!
> E [04/Aug/2007:19:01:06 +0200] PID 9848 (/usr/lib/cups/backend/parallel)
> crashed
> on signal 9!
> I [04/Aug/2007:19:01:06 +0200] Hint: Try setting the LogLevel to "debug"
> to find
> out more.
> E [04/Aug/2007:19:01:07 +0200] PID 9847
> (/usr/lib/cups/filter/foomatic-rip) stop
> ped with status 9!
> I [04/Aug/2007:19:01:07 +0200] Hint: Try setting the LogLevel to "debug"
> to find
> out more.
> I [04/Aug/2007:19:01:07 +0200] [Job 19] Backend returned status -9
> (crashed)
>
> Thank you for your help,
>
> Jean

The test page shouldn't be a problem, but it seems to be.

Another hint is to look in spool [1]. If you see jobs with strange names
delete them and than the rest should be printed without problems.
I'm not sure that inability to skip jobs that never end should be
considered as a bug or missing feature.

[1] In KDE spool viewer is right on the desktop as printer icon.
--
Regards,
Rajko.

EOS · External Since: Aug 22, 2006 Posts: 113

Jean Bausch wrote:

> Thanks for this hint. I found in error_log that apparently the testpage
> itself is the problem. I can print from applications (like openoffice)!

try to make a test print with cups Wink

go to http://localhost:631/
and try it there, if that works it's yast thats wrong.
--
EOS
www.photo-memories.be
Running KDE 3.5.7 / openSUSE 10.2

Don Raboud · External Since: Nov 24, 2005 Posts: 18

Jean Bausch wrote:

> Hi,
>
> I have freshly installed OpenSuSE 10.2 which detected my hp deskjet 960c
> during the installation.
>
> However I can't print to it. No error message, no testpage printed.
>
> I have also tried several PPD files, same result.
> Echoing to /dev/lp0 gives no result either.
>
> When I connect the same printer via USB, it works.
>
> What can I do, what information do you need to help me?

In your bios, can you change the settings for the parallel port?

I don't remember the details, but I seem to recall that some settings (EPP?)
work better than others in some situations.

Sorry about being being so vague, but I really don't remember the details
A google search would probably along these lines might help though.

--
Don