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thtbrittanychick
Joined: Apr 06, 2008
Posts: 10
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 Posted: Sun Apr 06, 2008 10:06 pm Post subject: The sims 2 freezing |
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| My sims 2 for the pc keeps on freezing, then i have to ctrl+alt+delete it to exit. I can't even create a family, it wont let me get that far it freezes every time. any tips or ideas to help it?
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ZEUS_GB
Joined: Jan 14, 2003
Posts: 5061
Location: UK
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| Posted: Mon Apr 07, 2008 7:06 am Post subject: Re: The sims 2 freezing [Login to view extended thread Info.] |
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| Hello thtbrittanychick and welcome to Lockergnome!
Do you have any custom content installed?
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thtbrittanychick
Joined: Apr 06, 2008
Posts: 10
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| Posted: Tue Apr 08, 2008 1:15 am Post subject: Re: The sims 2 freezing [Login to view extended thread Info.] |
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| ok. custom content? like wut? |
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ZEUS_GB
Joined: Jan 14, 2003
Posts: 5061
Location: UK
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| Posted: Tue Apr 08, 2008 4:20 am Post subject: Re: The sims 2 freezing [Login to view extended thread Info.] |
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| Downloaded items, lots, clothes etc etc. |
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thtbrittanychick
Joined: Apr 06, 2008
Posts: 10
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| Posted: Wed Apr 09, 2008 1:09 am Post subject: Re: The sims 2 freezing [Login to view extended thread Info.] |
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| nope, i just installed it like a week ago, and havnt been able to do anything. i get 5 mins into the game then it freezes compleatly. |
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ZEUS_GB
Joined: Jan 14, 2003
Posts: 5061
Location: UK
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| Posted: Wed Apr 09, 2008 4:18 am Post subject: Re: The sims 2 freezing [Login to view extended thread Info.] |
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Please download and run SysSpec. Run the file > click edit > click copy to clipboard and then paste it with your reply.
Do you have the latest Sims 2 patch installed? |
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thtbrittanychick
Joined: Apr 06, 2008
Posts: 10
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| Posted: Wed Apr 09, 2008 10:45 pm Post subject: Re: The sims 2 freezing [Login to view extended thread Info.] |
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whats a patch?
i have the sims 2 downloaded but i dont know wut a patch is.
and that SysSpec thing, wut am i supposed to copy on here to you? |
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ZEUS_GB
Joined: Jan 14, 2003
Posts: 5061
Location: UK
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| Posted: Thu Apr 10, 2008 4:05 am Post subject: Re: The sims 2 freezing [Login to view extended thread Info.] |
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| thtbrittanychick wrote: |
whats a patch?
i have the sims 2 downloaded but i dont know wut a patch is.
and that SysSpec thing, wut am i supposed to copy on here to you? |
A patch is essentially the same as a Windows update, it updates the game and removes bugs.
http://thesims2.ea.com/update/
You can get it from the above address, download the corresponding patch and install it.
You're supposed to paste the sysspec information so I can see what PC you have.
Download and run SysSpec. Run the file > click edit > click copy to clipboard, start a reply and paste it in your reply (click edit and then click paste). |
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thtbrittanychick
Joined: Apr 06, 2008
Posts: 10
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| Posted: Thu Apr 10, 2008 2:21 pm Post subject: Re: The sims 2 freezing [Login to view extended thread Info.] |
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Here's info on my computer, i cant figure out the system thing. does this help? (print screen of my computer info)
http://s171.photobucket.com/albums/u306/brandonsbabi_07/?action=view&a...current
(when there click the image to zoom in)
and yes, all the patches are updated, it says they are already up to date. |
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ZEUS_GB
Joined: Jan 14, 2003
Posts: 5061
Location: UK
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| Posted: Fri Apr 11, 2008 4:17 am Post subject: Re: The sims 2 freezing [Login to view extended thread Info.] |
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| What is the exact model number of your laptop, it should say on the sticker on the bottom of the laptop. |
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thtbrittanychick
Joined: Apr 06, 2008
Posts: 10
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| Posted: Sun Apr 13, 2008 11:51 pm Post subject: Re: The sims 2 freezing [Login to view extended thread Info.] |
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| its an intel pentium, windows vista. |
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ZEUS_GB
Joined: Jan 14, 2003
Posts: 5061
Location: UK
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| Posted: Mon Apr 14, 2008 4:15 am Post subject: Re: The sims 2 freezing [Login to view extended thread Info.] |
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Click on the link and then click the start detection button. After you click the button click continue, follow the on screen instructions to install the product, once installed click next it, will then take a few minutes to detect the product and will display your model number post back with the model number.
http://welcome.hp.com/country/us/en/support.html |
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thtbrittanychick
Joined: Apr 06, 2008
Posts: 10
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| Posted: Mon Apr 14, 2008 4:01 pm Post subject: Re: The sims 2 freezing [Login to view extended thread Info.] |
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| »Compaq Presario C712NR Notebook PC |
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ZEUS_GB
Joined: Jan 14, 2003
Posts: 5061
Location: UK
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thtbrittanychick
Joined: Apr 06, 2008
Posts: 10
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| Posted: Tue Apr 15, 2008 1:32 pm Post subject: Re: The sims 2 freezing [Login to view extended thread Info.] |
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it asks me if i want to install and overwrite the graphics card i have now, because the one i am about to install is an older one than the one i have now.
should i do it ne ways? |
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ZEUS_GB
Joined: Jan 14, 2003
Posts: 5061
Location: UK
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thtbrittanychick
Joined: Apr 06, 2008
Posts: 10
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| Posted: Tue Apr 15, 2008 3:50 pm Post subject: Re: The sims 2 freezing [Login to view extended thread Info.] |
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| ok, its downloaded and everything, but its still freeezing. |
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ZEUS_GB
Joined: Jan 14, 2003
Posts: 5061
Location: UK
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| Posted: Wed Apr 16, 2008 3:42 am Post subject: Re: The sims 2 freezing [Login to view extended thread Info.] |
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Click start > click run > type eventvwr.msc > click ok.
Look under system and application for errors with red Xs than happened at the same time as the problem and then list them with your reply. (Double clicking the error message will display more details). |
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