Help!

"found New Hardware" (over And Over Again)!

 
Post new topic   General Reply to Topic (not reply to a specific post)    Forums Home -> Windows Fanatics RSS
Next:  Senate Could Override A Veto  
Author Message
pvsurfer



Joined: May 26, 2005
Posts: 21



PostPosted: Thu May 26, 2005 3:54 pm    Post subject:

The desktop is a Dell Dimension (P4 2.4, 256MB RAM, 30GB HDD) running Windows XP Home Ed. SP2. After updateing to SP2 (+ lots of subsequent critical updates, everything is working well except for a very strange problem that I hope you guys can help me solve... Immediately after bootup, a WinXP message-box pops up, saying:

Found New Hardware - "your hardware is installed but might not work properly until you reboot"... This is followed by another pop-up box entitled:
System Setting Change, with the message: "Windows has finished installing new devices. The software that supports your device requires that you restart your computer. You must restart your computer before the new setting will take effect".

The problem is that the very same message-boxes reappear after each bootup! If I reboot, I wind up in the same 'loop', so I just close the message-boxes and continue using the PC without any apparent difficulty (that is until the next time I boot the system).... This is a real nuissance and I would sure appreciate your help. :w00t:
Back to top
Nfuego



Joined: Sep 23, 2003
Posts: 951



PostPosted: Thu May 26, 2005 4:08 pm    Post subject:

Quote:
The desktop is a Dell Dimension (P4 2.4, 256MB RAM, 30GB HDD) running Windows XP Home Ed. SP2.  After updateing to SP2 (+ lots of subsequent critical updates, everything is working well except for a very strange problem that I hope you guys can help me solve...  Immediately after bootup, a WinXP message-box pops up, saying:

Found New Hardware  - "your hardware is installed but might not work properly until you reboot"...  This is followed by another pop-up box entitled:
System Setting Change, with the message: "Windows has finished installing new devices. The software that supports your device requires that you restart your computer. You must restart your computer before the new setting will take effect".

The problem is that the very same message-boxes reappear after each bootup!  If I reboot, I wind up in the same 'loop', so I just close the message-boxes and continue using the PC without any apparent difficulty (that is until the next time I boot the system).... This is a real nuissance and I would sure appreciate your help.  :w00t:
[right][snapback]261696[/snapback][/right]


Try looking in your device manager and see if anything is listed with a ! or ?. Try manually reinstalling drivers or if it is something that should be there, disable it.
Back to top
pvsurfer



Joined: May 26, 2005
Posts: 21



PostPosted: Thu May 26, 2005 5:05 pm    Post subject:

Did that - no ! in device manager and everything appears to be correct.
Back to top
FormalDaHyde



Joined: Jan 02, 2005
Posts: 1511



PostPosted: Thu May 26, 2005 5:44 pm    Post subject:

Here is a loaded response but in no certain order and with no expressed or implied warranties:
A sticky-wicket, that will practically cause you to pull out your hair!
It would take you much more time to attempt to remember changes in your system (hardware/software/drivers) and to describe them herein.
So, I am just going to paste here some thoughts for you in the hopes that something included may chime in with the proper clues for you to follow.
==========================================================================
*Try systematically disconnecting all USB (and IEEE-1394/FireWire) devices from your system and reboot for effect!
*If you find out that it is one of the USB devices that are causing this problem, then you may wish to manually shoe-horn the drivers for the beast using the manufacturers supplied drivers rather than going thru the auto-discovery via Found New Device!
*Have you added new hardware recently to your system?
*Have you updated the drivers for any hardware recently?
*Show hidden devices in ControlPanel >> Device Manager - http://www.halfdone.com/Development/UnknownDevices/ -
*Disable Plug and Play (both in BIOS and WinXP)
*Look at the event logs to see if anything is out of the ordinary!
Quote:
*7.10 Show Detailed Information in Device Manager Properties
Start regedit, then navigate as below:
* Go to the key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment
* Create a new String value, or modify the existing value, called DEVMGR_SHOW_DETAILS
* The Data Type will be: REG_SZ (String Value)
* Set the Data Value as: (0 = default, 1 = show detailed info)
* Exit your registry
* Then you will need to restart or log out of Windows for the change to take effect.
That's it! Now, in Device Manager, after clicking on the Properties for a device, it will provide a “Details” tab that contains additional information about the device.
Quote:
*7.11 Show Non-Present Devices
Another interesting string value to add to the same registry key is DEVMGR_SHOW_NONPRESENT_DEVICES. When set to a value of "1" the properties will be displayed for any removable devices not currently plugged into the system such as USB, FireWire, external SCSI, serial port and parallel port devices and so forth.
Windows keeps a Device Manager entry for every piece of hardware that's ever been recognized by the system, regardless of whether it is currently present in the machine or was even set up correctly in the first place. The "View Hidden Devices" option in Device Manager won't show you these "residual" drivers. You can force it to show you everything by going to My Computer Properties, the Advanced tab, Environment Variables, and adding a new system variable with the name "DEVMGR_SHOW_NONPRESENT_DEVICES" and a value of 1. Now opening Device Manager and choosing "Show Hidden Devices" really will show you everything. Standard practice at the factory is to use a single image and just move it from model to model, letting it plug and play all the new hardware along the way. This leaves you with an impressive list of hardware still in the Device Manager, but no longer in the system. You also see this to a lesser degree when you restore a system from an image you created for backup purposes. These "residual" drivers can sometimes cause all kinds of weirdness and are best removed by right-clicking on their entry in the Device Manager and choosing "uninstall".
This works on Windows 2000/XP (and I assume Server 2003, though I haven't tried it).  Anyone running a factory loaded Compaq or Dell will be amazed at the amount of junk left over from this process.  (LangaList 01/17/05)
Quote:
This problem may occur if one of the following conditions is true:
• The printer driver does not use Plug and Play for its installation.
• The following registry key has become damaged:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\LPTENUM
*Have you installed any new multimedia devices (or software) to your system that may have added additional codecs to your system for making the new hardware/software work properly? *If so, you may drill down, as described in this little ditty:
Quote:
7.49 How to Install Codecs - Codecs (compression/decompression software) are necessary for many audio/video applications.
Click Start | Control Panel and double click Add hardware, then click Next
1. Click Yes, I have already connected the hardware and click Next
2. Choose Add a new hardware device and click Next
3. Select Install the hardware that I manually select from a list (Advanced), and click Next
4. Select Sound, video and game controllers from "Common hardware types" list and click Next
5. Select Standard System Device from "Manufacturer" and then click Have Disk
6. Click Browse in the "Install From Disk" dialog box and open the folder C:\Windows\System32
7. Find mmdriver.inf file, select it and click Open, then click OK in the "Install From Disk" dialog box. If you see a warning about logo compatibility, click Continue Anyway
8. You can now select from the list of audio codecs. You must install them one at a time. If you know the codec you need, select it and click OK. This should re-install the codec (You may need your Windows XP installation CD)
9. Restart the computer.
Quote:
*HOW TO: Manage Devices in Windows XP - http://support.microsoft.com/default.aspx?...B;EN-US;Q283658
*The New Hardware Wizard May Detect the Printer Device After Every Restart of the Computer - http://support.microsoft.com/?kbid=298370
*If these fail, then:
First, attempt to systematically disable some non-essential devices from the Device manager,
Next, attempt to completely remove all printer drivers and physical Printer, for effect!
===================================================
I donot know your compentency level with computers and some of the above maybe way too much of a burden. But if you take some time to answer some of the question above, we may be able to narrow your problem down to the offending device/software/driver. Let us know and good luck! :hmm:
Back to top
pvsurfer



Joined: May 26, 2005
Posts: 21



PostPosted: Thu May 26, 2005 7:07 pm    Post subject:

Results - so far....

[quote=FormalDaHyde,May 26 2005, 10:44 AM]
*Try systematically disconnecting all USB (and IEEE-1394/FireWire) devices from your system and reboot for effect! Did that
*If you find out that it is one of the USB devices that are causing this problem, then you may wish to manually shoe-horn the drivers for the beast using the manufacturers supplied drivers rather than going thru the auto-discovery via Found New Device! It still happens with USB devices detached*
*Have you added new hardware recently to your system? No
*Have you updated the drivers for any hardware recently? No
*Show hidden devices in ControlPanel >> Device Manager - http://www.halfdone.com/Development/UnknownDevices/ - Did that
*Disable Plug and Play (both in BIOS and WinXP) May I as why?
*Look at the event logs to see if anything is out of the ordinary! Nothing!
Quote:
*7.10 Show Detailed Information in Device Manager Properties

* I've detached every external device except the monitor, mouse, and keyboard. ...and it's still happening!


Back to top
FormalDaHyde



Joined: Jan 02, 2005
Posts: 1511



PostPosted: Thu May 26, 2005 10:01 pm    Post subject:

See my post (#3) here.
Back to top
pvsurfer



Joined: May 26, 2005
Posts: 21



PostPosted: Thu May 26, 2005 11:43 pm    Post subject:

Quote:
See my post (#3) here.
[right][snapback]261791[/snapback][/right]

Thanks, I'll try that utility... This problem is really frustrating me! :w00t:
Back to top
FormalDaHyde



Joined: Jan 02, 2005
Posts: 1511



PostPosted: Fri May 27, 2005 1:42 am    Post subject:

Don't let it fluster you so badly!
Think of it as a challenge or foreplay!
Heck, you may learn a thing or two about your PC that you never expected!

We have all had such little gremlins and have gone thru the similar agony as you must be!

Earlier, you said that you disconnected the hardware: but did you ALSO disable the drivers in the device manager and/or removed the associated drivers from the device manager? Did you do these tasks sequentially and THEN reboot each time?
Can you recreate the steps previous to this nag at the last good boot of your system when it was NOT doing the ditty?????

Do us all a favor: please come back and let us know how you finally solve this annoyance!

Xteq X-setup has the following tweak that may also help
Quote:
By default, the Device Manager (devmgmt.msc) does not show so called "Phantom Devices" (Devices that have drivers installed but are currently not connected to the system).
By activating this option, the Device Manager will also show "Phantom Devices".
Back to top
myob69



Joined: May 10, 2003
Posts: 936



PostPosted: Fri May 27, 2005 2:42 am    Post subject:

Clean out your temp folder. there are occassions when the windows installer leaves files behind and it keeps reinstalling and then comes up with the messages that it has installed the hardware drivers and you need to reboot your PC.
Back to top
Towncarman



Joined: Aug 17, 2003
Posts: 611

Location: Orlando, FL

PostPosted: Fri May 27, 2005 11:41 am    Post subject:

Quote:
Xteq X-setup has the following tweak that may also help
Quote:
By default, the Device Manager (devmgmt.msc) does not show so called "Phantom Devices" (Devices that have drivers installed but are currently not connected to the system).
By activating this option, the Device Manager will also show "Phantom Devices".

[right][snapback]261832[/snapback][/right]


I have been using X-Setup for a number of years now and highly recommend it to everyone. :thumbup: :thumbup:
But after searching through it I cant find that tweak. Any chance you can supply a path??? :w00t:

Thanks

Towncarman
Back to top
FormalDaHyde



Joined: Jan 02, 2005
Posts: 1511



PostPosted: Fri May 27, 2005 6:00 pm    Post subject:

Few other ways besides Xteq Pro V7.0 that can do this deed...
I find it much more educational to drill thru Xteq for such stuff; as each time you peruse thru it, you shall find many additional hidden tweaks in it!
I will make an exception here and tell you (again my version is Pro V7.0 and your mileage may vary!) >> X-Setup Pro Plug-ins >> Hardware+/- >> System Setting+/- >> Windows Phantom Devices >> Right Pane check box

Enjoy the Memorial-day Weekend! :thumbup:
Back to top
reader



Joined: May 07, 2004
Posts: 1617



PostPosted: Fri May 27, 2005 8:48 pm    Post subject:

Do you have problems with any of your hardware/devices, i.e one or more than don't function correctly ?

And in addition to checking your temp folder, you might also use StartupCpl or a similar program (or msconfig) to see if there are any entries there which might be relevant to the problem (i.e a program/driver which are unable to complete it's install/update and therefore keeps repeating it's actions)

Back to top
pvsurfer



Joined: May 26, 2005
Posts: 21



PostPosted: Sat May 28, 2005 7:24 pm    Post subject:

After a thorough inspection of all drivers, I finally found and fixed the problem... it was caused by a corrupted CD-ROM driver! Replaced the driver and the problem went away... :thumbup:

Thanks to all for your help!
Back to top
FormalDaHyde



Joined: Jan 02, 2005
Posts: 1511



PostPosted: Sat May 28, 2005 9:10 pm    Post subject:

Congrats! :thumbup:
... but how did you REALLY deduce that it was a corrupt CD-ROM driver?

That part would be the most telling for ALL of us to learn something from.

You got some 'splainin' to do... :hmm:
Back to top
pvsurfer



Joined: May 26, 2005
Posts: 21



PostPosted: Tue May 31, 2005 11:22 pm    Post subject:

Quote:
Congrats!   :thumbup:
... but how did you REALLY deduce that it was a corrupt CD-ROM driver?

That part would be the most telling for ALL of us to learn something from.

You got some 'splainin' to do... :hmm:
[right][snapback]262320[/snapback][/right]

Nothing very sophisticated involved. I decided to uninstall and reinstall driver by driver (one at a time) until the problem went away. First did the printer and saw that wasn't it, USB next and that wasn't it. My 3rd attempt was the CD-ROM, and BINGO, that did it.

It wasn't any more elegant than that, but it found the culprit. :harhar:
Back to top
Display posts from previous:   
Post new topic   General Reply to Topic (not reply to a specific post)    Forums Home -> Windows Fanatics All times are: Eastern Time (US & Canada)
Page 1 of 1

 
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum