Help!

ive a new laptop and cant play sims!

 
  

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tilly99



Joined: Jul 01, 2008
Posts: 2



PostPosted: Tue Jul 01, 2008 5:16 am    Post subject: ive a new laptop and cant play sims!

Ive a new laptop...system info below.
When i installed sims 2 and eps up to Bon Voyage, i got an error message saying directx 3d error.I reinstalled,and got over that,but i cant use edge smoothers,or shadows...my terrains look like a bunch of squares!
Ive set my game to run with windows xp as set out on sims 2.com,patched my game and no luck.
Ive seen an error in the info below....DX Setup Parameters: Not found
is this the problem? What can i do to fix it.
I dont know which drivers to update,and each time i get a system not compatable message.Heeeelllllp!
OperatingSystem>Windows Vistaâ„¢ Home Premium (6.0, Build 6001) Service Pack 1 (6001.longhorn_rtm.080118-1840)</OperatingSystem>
<Language>English (Regional Setting: English)</Language>
<SystemManufacturer>TOSHIBA</SystemManufacturer>
<SystemModel>Satellite Pro L300</SystemModel>
<BIOS>Default System BIOS</BIOS>
<Processor>Intel(R) Pentium(R) Dual CPU T2370 @ 1.73GHz (2 CPUs), ~1.7GHz</Processor>
<Memory>2038MB RAM</Memory>
<PageFile>1016MB used, 3295MB available</PageFile>
<WindowsDir>C:\Windows</WindowsDir>
<DirectXVersion>DirectX 10</DirectXVersion>
<DXSetupParameters>Not found</DXSetupParameters>
<DxDiagVersion>6.00.6001.18000</DxDiagVersion>
<DxDiagUnicode>1</DxDiagUnicode>
<DxDiag64Bit>0</DxDiag64Bit>
</SystemInformation>
- <DxDiagNotes>
<DisplayTab>No problems found.</DisplayTab>
<SoundTab>No problems found.</SoundTab>
<InputTab>No problems found.</InputTab>
CardName>Mobile Intel(R) 965 Express Chipset Family</CardName>
<Manufacturer>Intel Corporation</Manufacturer>
<ChipType>Mobile Intel(R) 965 Express Chipset Family</ChipType>
<DACType>Internal</DACType>
<DeviceKey>Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_FF641179&REV_03</DeviceKey>
<DisplayMemory>358 MB</DisplayMemory>
<CurrentMode>1280 x 800 (32 bit) (60Hz)</CurrentMode>
<Monitor>Generic PnP Monitor</Monitor>
<MonitorMaxRes />
<DriverName>igdumd32.dll</DriverName>
<DriverVersion>7.14.0010.1329</DriverVersion>
<DriverLanguage>English</DriverLanguage

Any help will be greatly appreciated.Thanks! Crying or Very sad
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ZEUS_GB



Joined: Jan 14, 2003
Posts: 5061

Location: UK

PostPosted: Sun Jul 06, 2008 6:48 am    Post subject: Re: ive a new laptop and cant play sims! [Login to view extended thread Info.]

Hello tilly99 and welcome to Lockergnome!

First thing I'd try would be to update the graphics card drivers.

http://downloadcenter.intel.com/Product_Filter.aspx?ProductID=2800&lang=eng

Download using the link, uninstall the existing drivers, restart the PC, install the new drivers and then restart again.
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