I need help with my computer please. Im here waiting forhelp

 
  

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soldiernu



Joined: Oct 18, 2009
Posts: 6



PostPosted: Sun Oct 18, 2009 3:03 pm    Post subject: I need help with my computer please. Im here waiting forhelp

really need help my nieces stayed the night lastnight and were on all last night. I have some new cyber security thing and i think its it i try and delele it will not let me for nothing please i need help after reading a few i did download hijack this what to do now . am i in the right place .. let me know . I am here waiting for help.

michelle
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soldiernu



Joined: Oct 18, 2009
Posts: 6



PostPosted: Sun Oct 18, 2009 3:28 pm    Post subject:

im reading the post that says before you post do this well im trying to run the scan with malwarbyes anti malware and it wont let me everytime i attempt it just goes off the computer.
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goretsky



Joined: Dec 07, 2002
Posts: 9113

Location: Southern California

PostPosted: Sun Oct 18, 2009 11:57 pm    Post subject:

Hello,

It sounds like your computer has been infiltrated by a rogue/fake antivirus program.

I would recommend contacting your existing, legitimate antivirus software company's technical support department for assistance in removing it.

Regards,

Aryeh Goretsky
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OwlCat1212



Joined: Oct 19, 2009
Posts: 1



PostPosted: Mon Oct 19, 2009 1:28 pm    Post subject:

Your description is not very clear, but I just ran across an article on "ransomware" --the first time I have ever heard of it:

http://www.infopackets.com/news/security/2009/20091016_total_security_...9_total

Don't know if that is the kind of thing you have, but you might check out the article. Some of the steps might help you.

Good Luck Very Happy
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Dshrive



Joined: Oct 14, 2005
Posts: 3



PostPosted: Mon Oct 26, 2009 7:36 am    Post subject:

Cyber Securing is a vicious Rogue Anti Virus program which embeds itself into your system. I had to remove it from a client's system, just recently.
Here's where to go to get removal information. Be careful to change the names of the executable of removal programs, because the virus can stop known removal programs from installing or running.

http://www.bleepingcomputer.com/virus-removal/remove-cyber-security

Good Luck

DShrive
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Dshrive



Joined: Oct 14, 2005
Posts: 3



PostPosted: Tue Oct 27, 2009 7:14 am    Post subject: Malwarebytes Anti Malware

The Cyber Security virus knows Malwarebytes will find it, so it was designed to interfere with the program's installation.

Uninstall Malwarebytes AntiMalware, on another computer, if possible, rename the Malwarebytes AntiMalware installation program something else, like george.exe.

Return to the infected computer and install 'George.exe. This should allow the program to scan after it's installed.

DShrive
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