My computer wants to shut off unexpectedly.

JDayton64 · Joined: Jan 02, 2008 Posts: 12

Woo-hoo! It was the CPU fan after all. First I added a new fan, and that didn't solve the issue. Then I replaced the power supply, and that still didn't fix things. Finally I got the CPU fan off (it wasn't turning at all anymore) and replaced that and voila! I have a computer that stays on and is very quiet. Thanks for everyone's help! Very Happy

piposervisair · Joined: Jun 06, 2008 Posts: 21 Location: Netherlands

Hello all,

First i will intro my self: I'm Danny, a hard pc user since 10 years. And since last year a new ASRock 4CoreDual-SATA2.

Well i have a restart error problem.

First let me tell what kind of pc system i have:

-Big tower 65cm high
-350watt power supply
-ATI X1650 Video Card on x4 PCIexpress
-Promise Ultra133 IDE Controller
-Realtek Lan Card (for my home network)
-Creative Sound Blaster Live 5.1
-2x DDR2 1024MB PC2-3500
-1x Intel P4 631 Cedar Mill Sock775 3.00Ghz
-2x SATA HD
-5x IDE HD
-3x Round IDE cable, for better air flow
-4x USB 2 on motherboard
-1x Lan on motherboard for ADSL+2
-1x HD Audio on motherboard (is switchs of in Bios)

All of this is cooled by 4 case fans.

3 in bottom of my case that sucks in air from out side. And 1 big in the top of my case that sucks out the warm air.

I also use a 5"25 cooler for my C: & D: HD.

And on my CPU is a normal Intel cooler, and it is free of cables.

Speedfan Temperature say:
CPU 34C
System 32C
HD0 39C (Maxtor 350gig data HD)
HD1 32C (Samsung 200gig data HD)
HD2 36C (Hitachi 160gig data HD)
HD3 41C (WD80 90gig Windows & Program HD)
HD4 30C (Maxtor 180gig data HD)
HD5 41C (Maxtor 200gig data HD)
HD6 40C (Maxtor 200gig data HD)

Free ram is working fine (i use it now for 7years) and it clears my memory every 10 min) But problem start it just 1 month ago.

I found out couple of days ago that 1 memory card was not good clickt in the slots on my motherboard (1 of the close wings was not closed).
I didn't know if it was working or that my pc has only 1 gig on restart. But i clean out the slot and place the memory cards back in the correct way.

I clean out my pc ones in the 3 months, i blow out all of the dust, and re oil the fans with special electric oil. So that they run quiet.

Since couple of weeks, i think since i place a 7 HD in my system it automatic restart, first i think it was Windows, so i wait untill SP3 was out to do a fresh re-setup to delete any errors in the system. But it keeps restarting and after restart Windows error report give this:
Windows Error BCCode: 1000007f BCP1: 00000008 BCP2: 80042000 BCP3: 00000000 BCP4: 00000000 OSVer 5_1_2600 SP: 3_0 Product: 768_1

In event view is see: Event Viewer (Local)\System
Source: System Error
Category (102)
Event: 1003
user: n/a
Then properties show:
Error code 1000007f, parameter1 00000008, parameter2 80042000, parameter3 00000000, parameter4 00000000.

Now was i thinking:

A. could it be that the memory card that was not good in his slot is broken?

B. Could it be that my 350watt power supply is 150watts to short to give my system enough power??

Please any 1 here that can help me out with this?? Or have any tips to find out what course of this error & automatic restart.

Thanx Danny

Werebo

Allo Piposervicair and welcome to Lockergnome forum

Well, firstly, I highly recommends upgrading the PSU to a higher rating, minimum 550W - ideally 650W or a bit higher if possible. With all those drives and fans etc. the poor thing's getting close to burning out Sad

Secondly, to stop the auto-reboot from occurring, you can either right-click on the 'My Computer' icon, on the desk-top, and select 'Properties', or select 'System' from the Control Panel - either way will bring up the System Properties box.

Along the top of the box, is 2 rows of tabs, select the 'Advanced tab, then near the bottom is an area marked 'Startup and Recovery' - click on the 'Settings' button.

On the next box, is a column of tick-boxes, untick the box marked 'Automatically restart', then OK everything back to the desk-top and reboot.

When whatever is causing the fault occurs again, you should either get an error message or 'Blue Screen Of Death' with an error message and code numbers.

If you can post back with the exact wording and numbers, we'll have a chance of diagnosing the error(s).

Of course, you might well find that the errors stop when you upgrade the PSU Wink

piposervisair · Joined: Jun 06, 2008 Posts: 21 Location: Netherlands

Hello Werebo i think of buying the Coolmaster 500W PSU.

Do you maybe know a good tool or site that can help me calc the watt that my system need.

The tip of switch of restart when error happends i did all ready before posting my problem.

i think i go to the shop in a hour.

I know that my 350watt PSU have not enough IDE power connectors so i have to split 2 of them, so i think that is the problem.

Let you know when TBSOF is show.

Danny

piposervisair · Joined: Jun 06, 2008 Posts: 21 Location: Netherlands

Just orderd online the Raptoxx RT-600PSP 600watt with 12cm cool fan, hope to get it next week. it was not more then 50 euro (40 Pond/79 dollar)

So i hope that it will help my system.

Danny

Werebo

It should certainly run a bit quieter, the PSU fan won't be thrashing round so much, trying to dissipate it's excess heat - you might well notice a drop in the overall temperatures inside the PC, as the PSU casing won't be radiating so much heat inside the case.

piposervisair · Joined: Jun 06, 2008 Posts: 21 Location: Netherlands

Hello, Well i did the tip about disable restart after error to see the blue screen of death.

But strange off all, when i was watching tv, i hear my Windows start up sound and think HUH i disable restart.

My pc was running now for more then 24 hours with out automatic restart.

So i also don't have the error screen of BSOD. The only thing i could find was info in the error report folder:

Server=watson.microsoft.com
UI LCID=1033
Flags=1696080
Brand=WINDOWS
TitleName=Microsoft Windows
DigPidRegPath=HKLM\Software\Microsoft\Windows NT\CurrentVersion\DigitalProductId
ErrorText=A log of this error has been created.
HeaderText=The system has recovered from a serious error.
Stage2URL=
Stage2URL=/dw/bluetwo.asp?BCCode=1000007f&BCP1=00000008&BCP2=80042000&BCP3=00000000&BCP4=00000000&OSVer=5_1_2600&SP=3_0&Product=768_1
DataFiles=C:\DOCUME~1\DJA~1.GLO\LOCALS~1\Temp\WERb078.dir00\Mini060708-01.dmp|C:\DOCUME~1\DJA~1.GLO\LOCALS~1\Temp\WERb078.dir00\sysdata.xml
ErrorSubPath=blue
DirectoryDelete=C:\DOCUME~1\DJA~1.GLO\LOCALS~1\Temp\WERb078.dir00

Hope some 1 can tell me what it is, is start to believe it is not only my PSU.

I see this: Stage2URL=/dw/bluetwo ??? Is that something with my Bluetooth stick maybe of Logitech. Because it is strange i use it more then 3 months, and before this error i have no problems with my pc.

Danny

drwho07 · Joined: Nov 29, 2007 Posts: 1546 Location: Central FL, USA

What 99% of computer 'do it yourself'ers' don't realize is that the wattage advertised or printed on the PSU case is the Maximum Peak Wattage that the supply CAN produce. It's the maximum wattage that the supply will produce for a second or two, while charging the capacitors on the motherboard and starting all the drives and fans.
It's not the all-day operating wattage for the supply.
Try to suck that much power out of a PSU during it's normal operating time and it will go into 'Over-Current-Shutdown".
Or even burn up entirely.

Take that advertised wattage and de-rate it up to 30% for the all-day wattage. You CAN-NOT have too much wattage capability, but you sure as heck can have too little.

When you first gave your system spec's, I stopped reading at the 350 watt PSU.
That was barely enough power for a PC, eight years ago, and with today's systems running multiple HD's and DVD burners and gigabytes of ram, etc., many systems won't even boot up with a 350 watt supply.

For your system, I'd start at about 680watts and go up from there, depending on your budget.
PSU's in the 1000w range are becoming common for the new Gaming PC's, network servers, etc.
But, they are in short supply and still pretty pricey.

That will most likely solve most of your PC problems, but you can't even begin to troubleshoot your PC with an insufficient PSU.

With the computer crashing, you may now have problems with the data structure on your HD. Once you get it running with enough power, be sure to run Chkdsk /R, maybe even multiple times. Idea

Good Luck,
The Doctor Cool

piposervisair · Joined: Jun 06, 2008 Posts: 21 Location: Netherlands

The strange thing then also is why did the internet PC shop sell me a pc with a 8 year old PSU?

is this what you say the same as that some times when i re-setup windows de HD frees in format around 20%?? and i need to restart setup.

Is it better when i have my new PSU to just format my c:\ on a other machine, then build the new PSU in my pc and re-setup windows.

Is there not a background tool that i can run that show me what happends when a error is there.

Danny

piposervisair · Joined: Jun 06, 2008 Posts: 21 Location: Netherlands

Well i found a new problem, when my pc restarts after a error, sometimes Firefox is losing his profile that i always use (placed on my D:\ maxtor 160gig) also in WLM my username is removed from the list.

I preform a chkdsk on my D:\ no errors or bad sectors was found.

Can this be that my D: HD is starting to breaking down??

Danny

Werebo

Well, Doc beat me to it but

Also, although the 350W PSU is specced for older PC's, it's still capable of running a small home/office type PC. With you what, 6 extra drives and 4 fans, the poor thing is gasping it's virtual lungs out.

Give it a dignified retirement and get a hunky PSU.

It's unlikely that the D: drive is starting to fail, it's probably cos windows is instantly rebooting, rather than saving/closing it's documents as in a normal reboot.

piposervisair · Joined: Jun 06, 2008 Posts: 21 Location: Netherlands

Hello,

Yes finaly i have a Blue Screen. (well is my pc not sweet to give my first Blue screen after all the problems).

So i can say what it say on the screen

error was: BAD_POOL_HEADER

Stop: 0x00000019 (0x00000020, 0x89AC5418, 0x89AC5440, 0x0A050001)

Danny

Werebo

Aaahh excellent!!! Sorry, that might sound odd about having a fault, but that 'Stop: 0x00000019' code was needed. Wink

According to the MS Knowledgebase, it's a fault with Windows Server 2003, and needs the latest service pack to cure!

Alternatively, if you're using Win XP, you can most likely get rid of the problem by switching off the MS Indexing service.

1} Select Start/Run and type in: services.msc and hit Enter.

2} Scroll down till you find "Indexing Service". Right-click it, Stop it and set it to Disabled.

3} Reboot and while booting, cross fingers and other misc. appendages Wink

piposervisair · Joined: Jun 06, 2008 Posts: 21 Location: Netherlands

drwho07 · Joined: Nov 29, 2007 Posts: 1546 Location: Central FL, USA

I dearly love to get PC's like that on my bench. Wink

I find so many things wrong, that are easily fixable, it ain't even funny!

I've yet to see just one computer that's set up properly. Crying or Very sad

With a brand new PC, XP or Vista, it takes me over two hours to do the full setup. (the way I do it).
I also remove all the garbage.... Spyware, trials and demo's that are installed by the manufacturer. (including Norton or McAfee)

When I'm done, the PC will run anywhere up to or exceeding 100% faster and more efficiently than it did right out of the box.

In general, New PC's today are pure crap!
It's usually not so much the hardware's fault....it's the OS and the ones who installed it.

Except for Dells....their hardware sucks too. Rolling Eyes

I'm sorry....what was the topic? Rolling Eyes

Doc

crdoc1 · Joined: Jul 09, 2008 Posts: 2

I Have come across an issue with my Compac 6000 and the new malicious software update from Microsoft. My comp was shutting off and turning back on just to turn off on startup. I went into safe mode and managed to restore to a prior time and stopped the issue. the automatic updates are trying to get me to reinstall them. But; I'm going to contact Microsoft.