Vista stuck on welcome screen

Zetsuei89 · Joined: Oct 28, 2007 Posts: 8

Vista on my laptop is stuck at the welcome screen. Restarted into safe mode and got the BSOD.

Heres the error: Stop: 0x000000F4 (0x000000003,0x86F44D90, 0x8FDB8CD4, 0x00000000)

win32k sys-address 8FDB8CD4 base at 8FC00000, date stamp 46d4163

It hasn't been used in about a week, i dunno wuts up. I can't reinstall my OS cause I had it pre installed and didn't get any discs.

I've tried safe mode with CMD and same error. Tried last known good config, same thing happens, I've tried fixing it and nothing works.

Its a new one too.

greyknight17 · Joined: Feb 03, 2003 Posts: 5674 Location: Brooklyn, NY

Did you check to see if it has a hidden second partition that might have the restore files? Boot up the computer and see if it displays an option (key to press) to enter some recovery/restore partition.

Zetsuei89 · Joined: Oct 28, 2007 Posts: 8

Nope, didn't give me that option.

zlim · Joined: Mar 11, 2005 Posts: 2635

goretsky

Hello,

Was there any more to the message than that? Usually a stop error displays a message about the type of error that occurred, such as "IRQL_NOT_LESS_OR_EQUAL" or "KMODE_EXCEPTION_NOT_HANDLED". Was any such message displayed when the error occurred on your new notebook computer?

Without knowing the additional information it is difficult to troubleshoot this error, but you could try removing the various customer accessible parts, such as the batteries, drives, memory and so forth, reseating them and then applying power to the system. If the problem was due to a loose hardware connection, that could solve it.

Regards,

Aryeh Goretsky