Help!

Vista fax software


Goto page Previous  1, 2
Post new topic   General Reply to Topic (not reply to a specific post)    Forums Home -> Windows Fanatics RSS
Next:  Do you remember this guy?  
Author Message
tbernstein



Joined: May 16, 2003
Posts: 1508

Location: London

PostPosted: Sat Jul 12, 2008 3:04 am    Post subject: Abusive software vendor...It gets better.... [Login to view extended thread Info.]

I replied to the first abusive message in fairly moderate terms.
Below is their response and below that the message that prompted it.
Do you want to buy from these guys?


Quote:
You are such an ass. If that's what floats your boat, knock yourself out. We have better things to do than get into a pissing contest with some neanderthal.



> > Fine. You've got a bad attitude.
> > You don't reply to customers.
> > You don't want to make sales.
> > You can't be polite.
> > And since you don't think you have to make your customers happy, you
> > don't have any business sense either.
> > I can live without your software.
> > But I'll post this around the web.


> > RKS Sales wrote:
>> >> Then how about you just move along. It is not our job to make you happy,
>> >> and quite frankly now that you've chosen to be a butthead, we are also
>> >> not interested in your business.
>> >>
>> >>
>> >>
>> >>
>>> >>> You don't seem to be in any hurry to reply.
>>> >>> I'm not happy.
>>> >>>
>> >>
>etc etc as above
Back to top
zlim



Joined: Mar 11, 2005
Posts: 2392



PostPosted: Sat Jul 12, 2008 11:11 pm    Post subject: [Login to view extended thread Info.]

Thanks for posting that... I will remember to tell people on forums looking for fax software to avoid RKS sales like the plague.
If they are too busy to offer a modicum of customer support, we can make sure that they have fewer customers!

Addresses for the company
4600 W 77th St Ste 188, Minneapolis, MN 55435-4903
149 E Alameda St, Santa Fe, NM 87501-2117
11113 Ridgeway St Ste 113, Philadelphia, PA 19116-2751

I suspect there are tons of branches.
Were you dealing with someone in the US?
Back to top
tbernstein



Joined: May 16, 2003
Posts: 1508

Location: London

PostPosted: Mon Jul 14, 2008 5:25 pm    Post subject: [Login to view extended thread Info.]

Just the online sales people. I'm sure it was the USA, by the particualr choice of abusive language.
The thing is;
It was a genuine inquiry. I've used the XP version for some years, paid for, even though XP actually has a perfectly good fax engine.
But since I can't use that , and I can't just use built in software with Vista Home's total lack of FAX support Mad , I wanted to know if they did an upgrade deal, so I e-mailed them.
A small discount would have sealed the deal. Even a polite refusal would probably have received a sale, eventually.
But after that treatment, no chance.
Back to top
drwho07



Joined: Nov 29, 2007
Posts: 1067

Location: Central FL, USA

PostPosted: Tue Jul 15, 2008 9:51 am    Post subject: [Login to view extended thread Info.]

In the most general terms......any "Home" version of any OS from Microshaft, is a raped, ripped and trimmed version of the "Real thing".

NO WAY Jose! I won't have it. Mad
They just leave out too much in the way of features and functionality.

I wonder if Windows FAX could be transplanted from a Vista Ultimate box to a Vista Home box. Question Question Question

If that was possible, I'll bet you could find someone that would be glad to zip it up and send it to you. Wink

Cheers mate!
The Doctor Cool
Back to top
tbernstein



Joined: May 16, 2003
Posts: 1508

Location: London

PostPosted: Tue Jul 15, 2008 4:04 pm    Post subject: [Login to view extended thread Info.]

If it was as simple as that, younger daughter (Cool still has XP on her machine.
But Windows software needs to be "installed".
I've found SnappyFax, (same price) which works well and the supplier is really helpful.
(Which he has to be, since I've hit technical problems on the hardware front.) Sad

Terry
Back to top
Display posts from previous:   
Post new topic   General Reply to Topic (not reply to a specific post)    Forums Home -> Windows Fanatics All times are: Eastern Time (US & Canada) (change)
Goto page Previous  1, 2
Page 2 of 2

 
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum