Vista fax software

tbernstein · Joined: May 16, 2003 Posts: 1576 Location: London

I replied to the first abusive message in fairly moderate terms.
Below is their response and below that the message that prompted it.
Do you want to buy from these guys?

Quote:
You are such an ass. If that's what floats your boat, knock yourself out. We have better things to do than get into a pissing contest with some neanderthal.

> > Fine. You've got a bad attitude.
> > You don't reply to customers.
> > You don't want to make sales.
> > You can't be polite.
> > And since you don't think you have to make your customers happy, you
> > don't have any business sense either.
> > I can live without your software.
> > But I'll post this around the web.

> > RKS Sales wrote:
>> >> Then how about you just move along. It is not our job to make you happy,
>> >> and quite frankly now that you've chosen to be a butthead, we are also
>> >> not interested in your business.
>> >>
>> >>
>> >>
>> >>
>>> >>> You don't seem to be in any hurry to reply.
>>> >>> I'm not happy.
>>> >>>
>> >>
>etc etc as above

zlim · Joined: Mar 11, 2005 Posts: 2636

Thanks for posting that... I will remember to tell people on forums looking for fax software to avoid RKS sales like the plague.
If they are too busy to offer a modicum of customer support, we can make sure that they have fewer customers!

Addresses for the company
4600 W 77th St Ste 188, Minneapolis, MN 55435-4903
149 E Alameda St, Santa Fe, NM 87501-2117
11113 Ridgeway St Ste 113, Philadelphia, PA 19116-2751

I suspect there are tons of branches.
Were you dealing with someone in the US?

tbernstein · Joined: May 16, 2003 Posts: 1576 Location: London

Just the online sales people. I'm sure it was the USA, by the particualr choice of abusive language.
The thing is;
It was a genuine inquiry. I've used the XP version for some years, paid for, even though XP actually has a perfectly good fax engine.
But since I can't use that , and I can't just use built in software with Vista Home's total lack of FAX support Mad

, I wanted to know if they did an upgrade deal, so I e-mailed them.
A small discount would have sealed the deal. Even a polite refusal would probably have received a sale, eventually.
But after that treatment, no chance.

drwho07 · Joined: Nov 29, 2007 Posts: 1546 Location: Central FL, USA

In the most general terms......any "Home" version of any OS from Microshaft, is a raped, ripped and trimmed version of the "Real thing".

NO WAY Jose! I won't have it. Mad

They just leave out too much in the way of features and functionality.

I wonder if Windows FAX could be transplanted from a Vista Ultimate box to a Vista Home box. Question

If that was possible, I'll bet you could find someone that would be glad to zip it up and send it to you. Wink

Cheers mate!
The Doctor Cool

tbernstein · Joined: May 16, 2003 Posts: 1576 Location: London

If it was as simple as that, younger daughter ( Cool

still has XP on her machine.
But Windows software needs to be "installed".
I've found SnappyFax, (same price) which works well and the supplier is really helpful.
(Which he has to be, since I've hit technical problems on the hardware front.) Sad

Terry

JonsonII · Joined: Sep 08, 2009 Posts: 1

Try the http://www.joyfax.com - Joyfax server. I installed it with my new Vista Premium and it works like a charm. Worth the money. Only other option is to upgrade to Vista Ultimate.

tbernstein · Joined: May 16, 2003 Posts: 1576 Location: London

Quote from their web site;
RKS Software closed its doors on December 31st, 2008.

For your convenience, we will try to maintain this website as a place to get serial number lookups and download replacement programs for a period of one year afterwards.

Couldn't have happened to a more deserving bunch.
In the meantime I bought a multi-function printer, with Fax instead.

Laughing

Spam-Recepient · Joined: Sep 10, 2009 Posts: 1

I downloaded this freeware, available on US Robotics web site, installed it on my Vista Home Basic and it works like a charm.

Site: http://www.usr.com/bvrp/bvrp-904.asp

The software is called 'BVRP Classic PhoneTools'. It is very much like the fax software which used to come with Microsoft Windows before Vista release. It can send and receive faxes, has a built in viewer and has a type of mail management tool (with inbox, outbox, sentbox and user-created folders). It comes with a few templates for fax letters too, but I am using my own title page and I have switched these off. To send a fax I either print to the fax-capture printer (installed by the program during setup) or I type directly the text in the program with a [very] rudimentary editor (good for plain text only). I use mainly the printer driver method.

When installing the software I had to select the modem type from either 'US Robotics' or '3Com'. I have a neither, I have a laptop with a software modem, so I selected '3Com' and it worked perfectly for me. No other settings were required.