Hello,
While you're dealing with this problem through the browser-hijacking experts I do have a few minor suggestions.
You may wish to try adding a "null entry" to your
hosts file to point any accesses made to
srch.lop.com and related web sites back to your own computer. A
hosts file is a small text file which helps your computer convert IP addresses to domain names, such as converting
69.42.68.195 into
www.lockergnome.com. While this will not remove the spyware, it will prevent
your computer from accessing
their computers, which will might prevent reintroduction of the malicious program hijacking your web browser. Here is how to edit your
hosts file, step-by-step:
- Click on Start -> Run from the Taskbar and enter "NOTEPAD C:\WINDOWS\SYSTEM32\DRIVERS\ETC\HOSTS." as the name of the program to run. Note that while the hosts file is a text file, it does not have a conventional three-letter extension like .TXT. This is why you should specify the "." at the end of the file name. Click on OK to start Notepad.
- The hosts file will appear inside of Notepad.
- Scroll down to the bottom of the hosts file and add the following lines at the end of it:
127.0.0.1 lop.com
127.0.0.1 lb.lop.com
127.0.0.1 srch.lop.com
127.0.0.1 www.lop.com
- Click on File -> Save from the main menu bar in Notepad to save the changes to the hosts file, then close Notepad when done.
What we're doing is telling your computer to translate the various requests to go to lop.com's computers to instead go to the computer at the IP address of "127.0.0.1" which is a special reserved IP address used to refer to your own computer. While this doesn't prevent the requests from happening, it does prevent them from reaching their intended destination by instead re-routing them to your computer.
The other thing I would suggest is you may wish to temporarily disable the "
C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\LMPDPSRV.EXE" program running on your computer. From what I have been able to find out this is a third-party (
i.e., non-Microsoft) program to provide remote printing via RPC, which is the service Microsoft has recently
warned users to update because of a critical security issue.
I'm not familiar with the "
C:\DOCUME~1\OWNER\APPLIC~1\HOACHSFD.EXE" program, either, but since I could not find any references to the program at all you might want to see what you can find out about it before making a decision about it. Perhaps it is some software installed by the computer manufacturer.
Regards,
Aryeh Goretsky