The Sims 2 Troubleshooting Archive

Jerdoulus · Joined: Sep 24, 2004 Posts: 2

Excuse me for posting a new thread on The Sims 2 - but can anyone else get this game to run without lagging/jamming? It's very annoying because I really enjoyed the little bit of fun I had before the game decides to act up. Subsequently I'm unable to get it to run anymore - all that comes out is the music and a lot of colorful lines on my screen. What's curious about this is all the other comps which I run this game on more than meets the system requirements of the game - but the game usually craps out in much the same way.

ZEUS_GB · Joined: Jan 14, 2003 Posts: 5061 Location: UK

Do you have the latest drivers for your hardware?
Have you tried lowering the the display options for the game?

Librarycat513 · Joined: Jul 26, 2004 Posts: 1

I'll be getting my DVD copy of the Sims 2 later on this week. What I need to know is what kind of troubles to expect from my machine. So, here's the specs.

Processor AMD Duron XP 1312 MHz
Memory 256 MB (PC2100 DDR SDRAM)
Video Card GeForce4 MX 440 (64 MB)
System OS Windows XP Pro
Sound Card Onboard Sound

Personally, my biggest concern is the ram, as it is the absolute minimum for running the game, but if it means my husband has to let me upgrade my memory, then I'm all for it. Very Happy

ZEUS_GB · Joined: Jan 14, 2003 Posts: 5061 Location: UK

The only thing I can see you having a problem with is the amount of RAM you have. 512MB is recommended for the game but 256MB will be enough to run the game but you will get some slowdown due to the fact it'll be using a lot of virtual memory.
An important thing to remember is to download and install all the latest drivers for your hardware as a lot of the problems people have stem from using out of date drivers.

kim1 · Joined: Oct 24, 2004 Posts: 2

tried installin direct x and it wldnt wrk so checked 2 see if we needed ne more updates and we dont and direct x still wont wrk.

im desperate 2 play sims 2 and im gettin a lil stressy due 2 it costing me nearly £40

so please can ne 1 help me

Sad

Thenaturalstyles · Joined: Oct 24, 2004 Posts: 1

This might be a simple fix. My box totally went kaput so I had to reformat. Well re-installed all my apps and re-installed Sims 2.

Now here is the problem. Everything is working fine. The main problem I am having is once I create a sim and go ahead and start the game for one

1. The load screen where it says

Loading Smith family

The picture of my sim does'nt show up in the box.

2. In the actual game the icon boxes where my sims faces should be are'nt there.

Other than that everything is going smoothly.

Any advice. Thanks for the help.

ZEUS_GB · Joined: Jan 14, 2003 Posts: 5061 Location: UK

TaseerDC · Joined: Oct 28, 2004 Posts: 1

I'm running the Sims 2 using a patched .exe file (no-CD), and was wodnering if anyone knew what problems that may cause? Personally, I can't seem to be able to load a game (and yes, I've saved them), nor can I build. Anyone have any workarounds or ideas for this?

Thanks.

ZEUS_GB · Joined: Jan 14, 2003 Posts: 5061 Location: UK

nightblade · Joined: Nov 17, 2004 Posts: 1

When I run the sims2, after ea while the display freeze or appear a message in blue of windows critical error saying IRQL_NOT_LESS_OR_EQUAL so i have to reboot. I think that is a video card problem of incompatibility. I have a Athlon Xp 3000+, a nvidia Geforce fx 5700 ultra, 512 MB ram ddr, sata 80 gb rpm 7200, samsung syncmaster 172s, an integrated realtek AC'97 audio card with my motherboard, albatron kx600s/pro fsb400. I've the latest video and sound drivers and directx 9.0c. I think i've said all you may need, pls help me.

ZEUS_GB · Joined: Jan 14, 2003 Posts: 5061 Location: UK

sinister_child · Joined: Dec 28, 2004 Posts: 1

Alright, for something 2 days now I've been trying to get this bloody game to work.
It all has to do with DirectX 9.0c apparenlty and at first it wouldn't even let my computer install the Sims 2 because of an apparent lack of this updated version, after a 15 hour download of the updated version one would hope that it would work now. Well it let me install it, but whenever I try to run the actual game it comes up with a similar error message to the one before, stating,

"The Sims 2: Failed to find any DirectX 9.0c compatible graphics adapters in this system! Please make sure you have a DirectX 9.0c compatible graphics adapter and have installed the latest drivers provided by the manufacturer. The application will now terminate."

And then it does so. I've downloaded DirectX 9.0c from microsoft's site and the program downloaded the system files for it, then when I try to install it the window will just stay there and do nothing until I have to resort to Ctr+Alt+Delete to close it.

Any ideas?

ZEUS_GB · Joined: Jan 14, 2003 Posts: 5061 Location: UK

caraloca · Joined: Dec 07, 2002 Posts: 295

If you go to the official site of the sims 2 they have an update that fix many problems with the game.

hazza87 · Joined: Jan 10, 2005 Posts: 1

i have installed the directx 9.0c that is needed to run the sims2. however, it won't let me run it because i apparently have to update my driver.

currently i am using a nvidia driver called diamond viper v770d, does anyone know what the updated version of that is? and how do i get it?

ZEUS_GB · Joined: Jan 14, 2003 Posts: 5061 Location: UK

I think that the Diamond Viper is based on the TNT2 cards which aren't capable of running the game.

If you need updated drivers try the Diamond Multimedia website > link

Wasabee220 · Joined: Feb 03, 2005 Posts: 2

i cant get the sims 2 to install. it usually asks for my CD-Key and then just stops like its not reading the disk or somthing. my first thought was "well its a bad disk" but i put it on another computer and it installed just fine. once i actually get the game installed i doubt i'll have any trouble since i have a 3 gig processor a gig of DDR2 4200 RAM and a Nvidia 6600 GT. i've got all my drivers that came with my parts installed. i also have directx 9 so i dont know what the problem is... Sad

ZEUS_GB · Joined: Jan 14, 2003 Posts: 5061 Location: UK

Hello and welcome to the Lockergnome forums!

Do you get any error messages?
Have you tried closing all unnecessary background tasks and applications?

Wasabee220 · Joined: Feb 03, 2005 Posts: 2

thanks for responding so fast. sorry i was gone for the weekend. but i did get it fixed. one of my friends had the DvD edition and i tried it and it installed just fine and it runs fine too. i guess my drive just didnt like the disk i had because i've installed it on a different computer before. thanks for responding so fast and offering your help ^_^

ZEUS_GB · Joined: Jan 14, 2003 Posts: 5061 Location: UK