Sims 2 Error message install

User: inactive Posts:

Hello.
Im trying to install SIMS 2 it goes to about 28% then i get this message
A problem occurred when trying to transfer the file D:\TSData\Res\sims3D\Sims07.package from the media
Do you want to retry .....I hit retry only to get the same message
Help?
Thanks

PuTzZ · Joined: Nov 04, 2003 Posts: 7

if you have a second drive (CD or DVD) try using it. The Sims disks seem to be very touchie.

ZEUS_GB · Joined: Jan 14, 2003 Posts: 5061 Location: UK

Hello Funkeemonkey and welcome to Lockergnome!

As PuTzZ has suggested try using a different CD/DVD drive to install the game.
If that doesn't work try manually installing the game.

sweetkaye27 · Joined: Feb 09, 2007 Posts: 7

its my first time here and i saw a topic about the error on installing the sims 2..i too have encoutered the same problem..and i saw the replies sent...i was wondering if anyone could tell me about manually installing the game or what to do if i only have one cd reader
thanks in advance

ZEUS_GB · Joined: Jan 14, 2003 Posts: 5061 Location: UK

Hello sweetkaye27 and welcome to Lockergnome!

To manually install the game follow the instructions below.

FOR CD:

Go into My Computer.
Open drive C.
Right-click inside the window and select New, and then Folder.
Name the folder as Disk Images (it is important that the name has a space in it).
Open the disk images folder.
Right-click inside the window and select New, and then Folder.
Name this folder Disk1.
Repeat steps 6 and 7 while substituting Disk1 for Disk2 and so on until there are 4 'Disk' folders followed by a number 1 through 4. it is important to note there must not be a space between "Disk" and the number.
Insert Disk 1 of The Sims 2 into your CD-Rom drive and if the autoplay starts, cancel it.
Go into My Computer.
Right-click on your CD-ROM drive and choose Open.
When you see the contents of the disk in the Window, click on Edit at the top of the window and choose Select All.
All the contents of the disk should now be highlighted, click on Edit at the top of the window again and choose Copy.
Open the Disk1 folder you created under C:\Disk Images; click on Edit at the top of the window and choose Paste. This will copy the contents of the CD into the Disk1 folder.
Repeat steps 9 through 14 for the remaining disks until you have copied each disk into its appropriate folder.
Once all the disks have been copied, remove ALL CDs from any drives.
Open the Disk1 folder under Disk Images and double-click on autorun.exe to start the installation.
To save disk space, you can delete the Disk Images folders after the installation is complete.

FOR DVD:

Insert the DVD into the DVD-rom drive. Exit the startup menu when it comes up.
Double click My Computer, then right click on the DVD-rom drive with the game DVD in it and select Explore.
Hold the CTRL key and then hit A. That should select all the folders and files.
Then hold CTRL and hit C. This will not look like it does much, but it's preparing to copy the files.
Close that folder and go to your desktop. Right click anywhere BUT on an icon, and Select New, then Folder. Name the folder Sims2 DVD.
Then double-click that folder, and hit CTRL and V. This will begin copying the files from the DVD.
Once the files are copied, remove the disc from the drive.
Double-click on the Setup icon in the folder.
You may delete the Sims2 DVD folder once the installation is complete.

sweetkaye27 · Joined: Feb 09, 2007 Posts: 7

i tried doing that several times but then an error appears,but now it says that "cannot copy Want due I/O device error...what do i do now?

sweetkaye27 · Joined: Feb 09, 2007 Posts: 7

BTW...i successfully installed the sims 2 before and then i uninstalled it due to some conflicts in the game,and then tried installing it again and thats when the problem (error in installing the disc) occurred,this is the second time that happend,the first one was resolved because i had my CPU fixe due to a virus before,but now everything seems to work just fine except installing the sims 2,i tried installing another game and it worked fine,but then when i tried installing the sims 2 again,it wont work,i tried everything you said,but then i get another error (in copying the cd files to the folder),it says that i it cant copy "Wants" due to an I/O device error...any help???

ZEUS_GB · Joined: Jan 14, 2003 Posts: 5061 Location: UK

Sound like it's having trouble reading the disk/disks.

Is the disk clean and scratch free?

sweetkaye27 · Joined: Feb 09, 2007 Posts: 7

yep,the disk is in good condition...i tried cleaning both the cd and the drive but still it cant copy the file it always appears to be the "Wants" file...

sweetkaye27 · Joined: Feb 09, 2007 Posts: 7

i tried copying the other remaining files (except the "Wants" file) and it all had been copied..but then i tried copying the "wants" file again,but it pops up the error..sheez i want to cry =(

ZEUS_GB · Joined: Jan 14, 2003 Posts: 5061 Location: UK

Another thing you can try is changing the drives transfer mode to PIO only mode. Doing that sometimes helps.

I'll try to explain it but it's not easy explaining it on a forum.

Go back into device manager > click the + sign to expand the tree on DVD/CD-ROM drives > double click your DVD drive and it should give you the location. See picture 1.

Picture 1:

The Location for the device will either be 0 or 1.

Close that window > double click Primary IDE Channel > change the transfer mode of the corresponding device.

Location 0 = device 0 and location 1 = device 1. See picture 2.

Picture 2:

If the corresponding device is greyed out check the Secondary IDE Channel.

sweetkaye27 · Joined: Feb 09, 2007 Posts: 7

i tried what you said and all looked like the ones in your attached picture,but it still doesnt work...i dont know why...sae errors occur and im going crazy..its 2 am already and i've been trying to solve this since 10 am... Sad

ZEUS_GB · Joined: Jan 14, 2003 Posts: 5061 Location: UK

sweetkaye27 · Joined: Feb 09, 2007 Posts: 7

no..i only have one cd reader...maybe uninstalling the drive and then installing it again would help...(maybe)...what do you think...but another problem is i dont know how to uninstall cdroms....

ZEUS_GB · Joined: Jan 14, 2003 Posts: 5061 Location: UK

No uninstalling the drive won't work.

You could try a firmware update. You can download these updates from the manufacturers website.

wowlop · Joined: Sep 02, 2007 Posts: 2

Hello, I have recently whent though my game library and found 2 entire copys of the sims 2 (dont know why i have two but i figured oh well.) Wile installing the first disk I suddenly came on an error stating that it could not find tsdata\res\sims3d\sims08.package. I figured this was the reason i had 2 copys so i inserted the other sims disk1 and the same error came up. I suspect that my cds are just damaged and i will have to go buy yet anther copy (even though all other cds are in mint condition) Is thier any way to get around this error?If so please tell me. thx for reading

ash219 · Joined: Sep 23, 2007 Posts: 2

sorry if this is coming teh second time...i clicked post reply once but it never showed in the forum page!!!

hey zeus i have been following all ur posts which help everyone in sims installation...but none of the tricks ever worked for me so here i am...
like most people installation stops at around 92%(sometimes 91 or 95%) and gets hanged there...few minutes later it says "A problem occurred when trying to transfer the file D:\TSData\Res\...."..u wud have heard this a hundred times!..ok i tried the following nothing worked:
1.tried renaming "installshield" to installshieldold"
2.i tried manual installation by saving contents under Disk Images as Disk1,Disk2 so on...but Disk 4 never got copied...it says CRC error..so i could never really copy disk4 to comlpete installation process Sad

3.then i tried extracting contents of the compressed folder into my hard disk but that extraction also dint get completed and got hung in middle!!
My system has 1.40 Ghz,256 MB RAM and NVIDIA RIVA TNT2 Model 64/Model 64 Pro display card....let me know if i can play with these specs...but even if teh video card is problem installation would atleast get completed rite??? and wat exactly does this PIO mode do?? i dint kno if it was safe to try it ...whether it might affect the system config? thanks a lot in advance zeus.. i know u can help Very Happy

ZEUS_GB · Joined: Jan 14, 2003 Posts: 5061 Location: UK

ZEUS_GB · Joined: Jan 14, 2003 Posts: 5061 Location: UK

ash219 · Joined: Sep 23, 2007 Posts: 2

thanks zeus...i wanted to make sure i had to upgrade my card...thanks again Smile