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Blind_Pew
Joined: Oct 27, 2006
Posts: 168
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 Posted: Sat May 09, 2009 7:04 pm Post subject: Problem Solver News letter |
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I've not received Problem Solver e-mail since Day light savings time went into effect. Anybody know fix for it ? My day and time are correct and set to adjust correctly .
Thanks B_P |
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PhotoCarp
Joined: Sep 06, 2007
Posts: 207
Location: New Jersey
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| Posted: Sun May 10, 2009 7:35 am Post subject: |
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Could be many different reasons. Could be your email client. Could be your or your ISP's spam filter. Could be a that you accidentally unsubscribed. Could be that a stray character got stuck in the email address that you have listed in your profile. The list goes on and on.
First, go and check that ALL your settings are correct including your email address (it happens, we've all done it; you can inadvertently click the wrong thing or hit the wrong key) . Definitely look in your spam folder. make sure that your subscription is still active.
If that all checks out then we need some more info. How do you access your email? (Outlook? Thunderbird? Web mail?) What is your email domain? (i.e. verizon.net, comcast.net. gmail.com) Are there any other lists that you subscribe to that come in fine? |
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Blind_Pew
Joined: Oct 27, 2006
Posts: 168
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| Posted: Sun May 10, 2009 3:45 pm Post subject: |
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Thanks for your reply
All my settings are the same nothing changed
I Use Seamonkey ( based on Netscape )
my isp timewarner, road runner
Went to my profile under lockergnome and updated email address
and cannot get confirmation letter about change.
I get email from other web sites no problem so far
My old address has been there since 06 and I still got email so I don't think that is problem Thanks again |
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PhotoCarp
Joined: Sep 06, 2007
Posts: 207
Location: New Jersey
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| Posted: Mon May 11, 2009 9:38 am Post subject: [Login to view extended thread Info.] |
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| Blind_Pew wrote: |
my isp timewarner, road runner
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I would bet that your ISP is the cause of this.
Access your email on their site via the webmail interface. Check to see if anything is in your spam box. If the missing emails are there then you may need to add the lockergnome email address to your whitelist.
There is also probably a way of turning off their Spam filter (Verizon has this option I don't know if RR does). Turning it off will result in all spam getting through to your inbox. IIRC Seamonkey is almost identical to Thunderbird which has it's own spam filter that you can train.
There is also the possibility that RR is blocking all mail from Lockergnome's server. I had a similar problem a while back when Comcast was blocking anything that went through Dreamhost. It took a while to get it resolved. If this is the case then RR customer support *should* be able to help you.
I found this on another site. Hopefully it is not the case.:
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For Road Runner subscribers
Road Runner often blocks large ranges of IP addresses in an effort to protect its network from spam. Legitimate e-mail senders often get blocked in the process. It's as if Road Runner were blocking all incoming phone calls from an entire area code because of problematic phone calls from a specific phone number. Other than complaining to Road Runner's customer service, there isn't much you as a Road Runner customer are empowered to do to fix this situation. We are taking steps to resolve the issue with Road Runner; however, in the meantime, you may want to subscribe to our e-mails using an alternate address. |
If none of these work then simply set up a separate email address for subscriptions. Gmail, Hotmail and Yahoo are just a few of the many possibilities. Seamonkey can handle multiple email accounts. |
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Blind_Pew
Joined: Oct 27, 2006
Posts: 168
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| Posted: Mon May 11, 2009 4:07 pm Post subject: [Login to view extended thread Info.] |
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Thanks PhotoCarp
Contacted My isp they said it could possibly be a block problem.Forward a link to me to send to lockergnome. Got a reply back from them and they are checking
for problem so now its wait and see.
Still seems funny that I can no longer receive after 2 years
Appreciate your help B_P |
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PhotoCarp
Joined: Sep 06, 2007
Posts: 207
Location: New Jersey
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| Posted: Tue May 12, 2009 4:13 am Post subject: [Login to view extended thread Info.] |
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| Blind_Pew wrote: |
Thanks PhotoCarp
Contacted My isp they said it could possibly be a block problem. |
You're welcome. Keep us posted on whether or not this works. |
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Blind_Pew
Joined: Oct 27, 2006
Posts: 168
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| Posted: Wed May 13, 2009 8:55 am Post subject: [Login to view extended thread Info.] |
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Started receiving news letter today
Still can not get confirmation email when I try
to update my profile.
Also had same problem with pcstats news
but not heard back from them
B_P |
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PhotoCarp
Joined: Sep 06, 2007
Posts: 207
Location: New Jersey
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| Posted: Thu May 14, 2009 4:31 am Post subject: [Login to view extended thread Info.] |
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| Blind_Pew wrote: |
| Started receiving news letter today |
That's great!
| Quote: |
| Still can not get confirmation email when I try to update my profile. |
Typically you only get a confirmation email if you change your email address or password. (Maybe an administrator can confirm this.)
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| Also had same problem with pcstats news but not heard back from them |
Good luck. No reason why it shouldn't but I hope that gets solved too. |
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drwho07
Joined: Nov 29, 2007
Posts: 2238
Location: Central FL, USA
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| Posted: Thu May 14, 2009 7:55 am Post subject: [Login to view extended thread Info.] |
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For many reasons, I created a GMail address for myself some time ago.
I get NO spam on that address and I download my mail from GMail using Outlook Express.
However I go to my GMail account via Webmail at least once a week to check for things in my Spam folder. I've found emails from friends and some newsletters in that folder and I just mark them "NOT SPAM" so they won't wind up in there again.
It's a very minor inconvenience to assure that my PC won't be bombed with unwanted email.
And GMail is FREE!
Cheers Mates!
The Doctor  |
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