My father-in-law just purchased (over the internet) a license for GhostSurf. He seemed to have some kind of problem, I don't exactly what it was but he uninstalled it. As a result he seems to be locked out of most options on his computer. For example, when connecting a USB device it is not recognised, he is not able to change/view his internet connection details, and he is not able to establish an internet connection.
My younger brother also downloaded the trial version of the product, way before my father-in-law encountered problems. Having also uninstalled the trial version of Ghostsurf having been tipped by my father-in-law that it caused him problems, my brother has discovered that he has exactly the same problems as my father-in-law.
I've been using GhostSurf for several years now and have no problems, but I don't think I have the platignum version that they have, which I think has all sorts of extras, most of which I don't need. Some of those extras may be some kind of protection software, which I think may have caused the issues that both are receiving now.
Has anyone encountered similar problems.
My suggestion to them both was to re-install the software and then uninstall it correctly, as I suspect that it has not been uninstalled correctly and thus left some windows Vista settings set.
Does anyone have any other suggestions?.
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