I AM USING A NEW MACBOOK BLACK CORE 2 DUO AND PARALLELS. SINCE MY LAST PARALLELS UPDATE, PARALLELS SHUTS DOWN UNEXPECTEDLY FREQUENTLY. IT ALWAYS ASKS TO SEND A MESSAGE TO APPLE, BUT THEY NEVER REPLY. I HAVE REINSTALLED PARALLELS TOOLS SEVERAL TIMES. I AM RUNNING WIN XP IN PARALLELS. XP IS UP TO DATE. ANY IDEAS?
UPDATE: THANKS TO ZLIM FOR THE PARALLELS EMAIL ADDRESS, PARALLELS WOULD NOT ANSWER ME FROM THEIR "CANNED" TROUBLE ADDRESS. SAID I WAS USING THE WRONG FORMAT. ZLIMS ADDRESS WORKED.
PARALLELS SAID TO FIRST DELETE AND THEN ADD TOOLS AGAIN. NO HELP. THEN TO DELETE PARALLELS AND TO REINSTALL IT. NEW BAG OF WORMS INCLUDING HAVING 2 WIN XP DESKTOPS INSTALLED. GOT THAT FIXED. STILL NO HELP WITH ENEXPECTED SHUTDOWNS. DID ANOTHER PARALLELS UPDATE. NO HELP. APPLE GENIUS BAR PEOPLE RECOMMENDED INSTALLING THE NEW $49.99 PARALLES UPDATE AS A LAST RESORT. I SURE DID NOT LIKE THE IDEA OF THROWING MORE MONEY AT THE PROBLEM, BUT PARALLES AND XP WERE UNUSEABLE AS IS. I BIT THE BULLET AND DOWNLOADED THE NEW PARALLELS AT $49.99. THIS FINALLY FIXED THE PROBLEM. NO SHUTDOWNS IN THE LAST 3 WEEKS. AT PRESENT, I STILL WOULD NOT RECOMMEND ANYONE BUYING AN APPLE COMPUTER WITH THE INTENSION OF INSTALLING PARALLELS TO RUN XP OR VISTA. MAYBE IN A YEAR OR SO I WILL CHANGE MY MIND IF PARALLELS IS STILL TROUBLE FREE. SURE DO LIKE THE FACT THAT APPLE OSX IS FREE FROM VIRUSES. I GUESS THAT IS WHY I BOUGHT IT IN THE FIRST PLACE.
DAN L.
General