Outerinfo removal help

nosaj100 · Joined: Aug 15, 2004 Posts: 49

Haven't been here in awhile so I'll just post a log the way it was done the last time I was here. Anyway, some how or another, I (or my parents) picked up that annoying Outerinfo spyware bug and I can't seem to get it off. I need you guys to bail me out (again, lol). My parents are a bit of cheapskates and I'm only on a 56k so anything that doesn't require a ton of downloads would be appreciated.

Logfile of HijackThis v1.98.2
Scan saved at 3:07:39 PM, on 7/1/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Jason\My Documents\?dobe\m?config.exe
C:\DOCUME~1\Jason\LOCALS~1\Temp\!update.exe
C:\PROGRA~1\COMMON~1\DOBE~1\winword.exe
C:\Documents and Settings\Jason\My Documents\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_5_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {6A694EAF-DA4A-DBEE-4B67-FB8DB823D5BC} - C:\WINDOWS\System32\aqd.dll
O2 - BHO: HP Smart Web Printing 1.0 - {AE84A6AA-A333-4B92-B276-C11E2212E4FE} - C:\Program Files\HP\Smart Web Printing\SmartWebPrinting.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_5_0.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Startup: Reminder-cpq40601.lnk = C:\WINDOWS\Compaq\Ereg\Remind32.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{331C36DA-AE16-4A1A-BE14-AE47C3A7F1A6}: NameServer = 72.236.205.150 216.207.176.9
O17 - HKLM\System\CS1\Services\Tcpip\..\{331C36DA-AE16-4A1A-BE14-AE47C3A7F1A6}: NameServer = 72.236.205.150 216.207.176.9

greyknight17 · Joined: Feb 03, 2003 Posts: 5674 Location: Brooklyn, NY

Please print the below instructions or copy them to Notepad.

1. Download combofix http://www.techsupportforum.com/sectools/sUBs/ComboFix.exe
2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you. Post that log in your next reply.

Note:
Do not click on combofix's window while it's running. That may cause it to stall.

Run a scan in HijackThis. Check each of the following if they still exist and hit 'Fix Checked' after you checked the last one:

O2 - BHO: (no name) - {6A694EAF-DA4A-DBEE-4B67-FB8DB823D5BC} - C:\WINDOWS\System32\aqd.dll

Locate the following Files/Folders and delete them if they exist (if no location given, just do a search for them):

C:\WINDOWS\System32\aqd.dll

Restart and run a new HijackThis scan. Save the log file and post it here.

nosaj100 · Joined: Aug 15, 2004 Posts: 49

ComboFix log
ComboFix 07-06-18.2 - C:\Documents and Settings\Jason\Desktop\ComboFix.exe
"Jason" - 2007-07-01 20:37:52 - Service Pack 1 NTFS

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

C:\DOCUME~1\Jason\MYDOCU~1.\dobe~1
C:\DOCUME~1\Jason\MYDOCU~1.\dobe~1\m?config.exe
C:\Program Files\Common Files\dobe~1
C:\Program Files\Common Files\dobe~1\winword.exe
C:\Program Files\Common Files\Yazzle1552OinAdmin.exe
C:\Program Files\Common Files\Yazzle1552OinUninstaller.exe
C:\WINDOWS\b122.exe
C:\WINDOWS\retadpu11.exe
C:\WINDOWS\system32\wnscpicomsv.exe
C:\WINDOWS\wr.txt

((((((((((((((((((((((((( Files Created from 2007-06-02 to 2007-07-02 )))))))))))))))))))))))))))))))

2007-07-01 20:37 49,152 --a------ C:\WINDOWS\nircmd.exe
2007-07-01 14:37 60,928 --a------ C:\WINDOWS\SYSTEM32\aqd.dll

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

2007-05-24 17:15:13 -------- d-----w C:\DOCUME~1\Jason\APPLIC~1\HP
2007-05-24 17:14:35 130,971 ----a-w C:\WINDOWS\hpoins12.dat
2007-05-24 17:13:12 -------- d-----w C:\Program Files\Common Files\HP
2007-05-24 17:13:10 -------- d-----w C:\Program Files\HP
2007-05-24 17:11:14 -------- d-----w C:\Program Files\Hewlett-Packard
2007-05-24 17:11:03 -------- d-----w C:\Program Files\Common Files\Hewlett-Packard
2007-05-19 04:36:22 -------- d-----w C:\DOCUME~1\Jason\APPLIC~1\Viewpoint
2007-05-14 18:47:17 -------- d-----w C:\Program Files\Microsoft ActiveSync
2007-05-14 18:45:53 -------- d-----w C:\Program Files\Microsoft.NET

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]
{02478D38-C3F9-4efb-9B51-7695ECA05670}=C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_5_0.dll [2004-07-20 02:49]
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}=C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll [2006-01-12 20:38]
{53707962-6F74-2D53-2644-206D7942484F}=C:\PROGRA~1\SPYBOT~1\SDHelper.dll [2004-05-12 01:03]
{5CA3D70E-1895-11CF-8E15-001234567890}=C:\WINDOWS\system32\dla\tfswshx.dll [2003-08-06 02:04]
{6A694EAF-DA4A-DBEE-4B67-FB8DB823D5BC}=C:\WINDOWS\System32\aqd.dll [2007-06-20 10:49]
{AE84A6AA-A333-4B92-B276-C11E2212E4FE}=C:\Program Files\HP\Smart Web Printing\SmartWebPrinting.dll [2006-12-15 18:34]
{BDF3E430-B101-42AD-A544-FADC6B084872}=C:\Program Files\Norton AntiVirus\NavShExt.dll [2004-01-07 16:34]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IntelMeM"="C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 21:12]
"StorageGuard"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-02-13 02:01]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [2003-08-26 20:47]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2004-05-25 08:48]
"mmtask"="c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe" [2003-10-06 11:05]
"MMTray"="C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe" [2003-10-06 11:05]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2004-01-07 16:35]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2006-12-10 21:52]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sonic RecordNow!"="" []
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2002-08-20 16:08]
"SpySweeper"="C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" [2004-07-20 13:48]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt hpqcxs08 hpqddsvc

Contents of the 'Scheduled Tasks' folder
2007-06-09 01:06:16 C:\WINDOWS\tasks\Norton AntiVirus - Scan my computer - Irvin & Hazel.job
2007-07-02 00:37:00 C:\WINDOWS\tasks\Symantec NetDetect.job
2007-06-01 17:14:06 C:\WINDOWS\tasks\WebReg Deskjet F4100 series.job

**************************************************************************

catchme 0.3.721 W2K/XP/Vista - userland rootkit detector by Gmer, http://www.gmer.net
Rootkit scan 2007-07-01 20:39:13
Windows 5.1.2600 Service Pack 1 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

Completion time: 2007-07-01 20:39:36
C:\ComboFix-quarantined-files.txt ... 2007-07-01 20:39

--- E O F ---

Hijack This log
Logfile of HijackThis v1.98.2
Scan saved at 8:56:44 PM, on 7/1/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Jason\My Documents\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_5_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: HP Smart Web Printing 1.0 - {AE84A6AA-A333-4B92-B276-C11E2212E4FE} - C:\Program Files\HP\Smart Web Printing\SmartWebPrinting.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_5_0.dll
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Startup: Reminder-cpq40601.lnk = C:\WINDOWS\Compaq\Ereg\Remind32.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab

nosaj100 · Joined: Aug 15, 2004 Posts: 49

Well, it must have worked. I don't have the problem anymore.

greyknight17 · Joined: Feb 03, 2003 Posts: 5674 Location: Brooklyn, NY

Go to Start->Run and type in regedit and hit OK. Go to File->Export and save the registry somewhere as a backup. Close the Registry Editor now. Go to Start->Run and type in notepad and hit OK. Then copy and paste the following into Notepad:

REGEDIT4
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]
"{6A694EAF-DA4A-DBEE-4B67-FB8DB823D5BC}"=-

Save the file as "delete.reg". Make sure to save it with the quotes. Close Notepad. Double click on the delete.reg file and choose Yes to merge/add it to the registry. You may delete the file afterwards.

Uninstall Viewpoint via the Add/Remove panel if found.

Delete these:

C:\WINDOWS\SYSTEM32\aqd.dll
C:\DOCUME~1\Jason\APPLIC~1\Viewpoint

Restart and run combofix again. Post that log here along with a new HijackThis log.

Still running normally now?

nosaj100 · Joined: Aug 15, 2004 Posts: 49

Everything worked fine for a day or so but since my last post, it all came back. I've tried repeating the steps again but it doesn't work. It always reloads itself. It also won't let me delete the Viewpoint. Do I need to be in safe mode?

Combo Fix log
ComboFix 07-06-18.2 - C:\Documents and Settings\Jason\Desktop\ComboFix.exe
"Jason" - 2007-07-08 15:07:43 - Service Pack 1 NTFS

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

C:\DOCUME~1\Jason\MYDOCU~1.\tsks~1
C:\DOCUME~1\Jason\MYDOCU~1.\tsks~1\m?dtc.exe
C:\Program Files\Common Files\stem32~1
C:\Program Files\Common Files\stem32~1\mmc.exe
C:\Program Files\Common Files\Yazzle1552OinAdmin.exe
C:\Program Files\Common Files\Yazzle1552OinUninstaller.exe
C:\Program Files\inetget2
C:\Program Files\outerinfo
C:\Program Files\outerinfo\Terms.rtf
C:\WINDOWS\b136.exe
C:\WINDOWS\retadpu11.exe
C:\WINDOWS\system32\drivers\core.cache.dsk
C:\WINDOWS\system32\drivers\core.sys
C:\WINDOWS\system32\wnscpicomsv.exe
C:\WINDOWS\wr.txt

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

-------\LEGACY_CORE
-------\core

((((((((((((((((((((((((( Files Created from 2007-06-08 to 2007-07-08 )))))))))))))))))))))))))))))))

2007-07-08 14:59 60,928 --a------ C:\WINDOWS\SYSTEM32\nybbcf.dll
2007-07-07 13:53 <DIR> d--hs---- C:\WINDOWS\SmFzb24
2007-07-01 20:37 49,152 --a------ C:\WINDOWS\nircmd.exe

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

2007-05-24 17:15:13 -------- d-----w C:\DOCUME~1\Jason\APPLIC~1\HP
2007-05-24 17:14:35 130,971 ----a-w C:\WINDOWS\hpoins12.dat
2007-05-24 17:13:12 -------- d-----w C:\Program Files\Common Files\HP
2007-05-24 17:13:10 -------- d-----w C:\Program Files\HP
2007-05-24 17:11:14 -------- d-----w C:\Program Files\Hewlett-Packard
2007-05-24 17:11:03 -------- d-----w C:\Program Files\Common Files\Hewlett-Packard
2007-05-19 04:36:22 -------- d-----w C:\DOCUME~1\Jason\APPLIC~1\Viewpoint
2007-05-14 18:47:17 -------- d-----w C:\Program Files\Microsoft ActiveSync
2007-05-14 18:45:53 -------- d-----w C:\Program Files\Microsoft.NET
2005-07-29 20:24:26 472 --sha-r C:\WINDOWS\SmFzb24\mAIWvZb.vbs

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]
{02478D38-C3F9-4efb-9B51-7695ECA05670}=C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_5_0.dll [2004-07-20 02:49]
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}=C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll [2006-01-12 20:38]
{31631AF8-DE1D-DAE1-4B67-FB8DB82287B5}=C:\WINDOWS\System32\nybbcf.dll [2007-06-20 10:49]
{35634DAE-D51C-DAED-1267-FB8DB82286EE}=C:\WINDOWS\System32\cbs.dll []
{53707962-6F74-2D53-2644-206D7942484F}=C:\PROGRA~1\SPYBOT~1\SDHelper.dll [2004-05-12 01:03]
{5CA3D70E-1895-11CF-8E15-001234567890}=C:\WINDOWS\system32\dla\tfswshx.dll [2003-08-06 02:04]
{AE84A6AA-A333-4B92-B276-C11E2212E4FE}=C:\Program Files\HP\Smart Web Printing\SmartWebPrinting.dll [2006-12-15 18:34]
{BDF3E430-B101-42AD-A544-FADC6B084872}=C:\Program Files\Norton AntiVirus\NavShExt.dll [2004-01-07 16:34]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IntelMeM"="C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 21:12]
"StorageGuard"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-02-13 02:01]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [2003-08-26 20:47]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2004-05-25 08:48]
"mmtask"="c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe" [2003-10-06 11:05]
"MMTray"="C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe" [2003-10-06 11:05]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2004-01-07 16:35]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2006-12-10 21:52]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sonic RecordNow!"="" []
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2002-08-20 16:08]
"SpySweeper"="C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" [2004-07-20 13:48]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt hpqcxs08 hpqddsvc

Contents of the 'Scheduled Tasks' folder
2007-06-09 01:06:16 C:\WINDOWS\tasks\Norton AntiVirus - Scan my computer - Irvin & Hazel.job
2007-07-08 19:10:04 C:\WINDOWS\tasks\Symantec NetDetect.job
2007-06-01 17:14:06 C:\WINDOWS\tasks\WebReg Deskjet F4100 series.job

**************************************************************************

catchme 0.3.721 W2K/XP/Vista - userland rootkit detector by Gmer, http://www.gmer.net
Rootkit scan 2007-07-08 15:10:10
Windows 5.1.2600 Service Pack 1 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

Completion time: 2007-07-08 15:10:42 - machine was rebooted
C:\ComboFix-quarantined-files.txt ... 2007-07-08 15:10
C:\ComboFix2.txt ... 2007-07-07 14:18
C:\ComboFix3.txt ... 2007-07-01 20:39

Hijack This Log
Logfile of HijackThis v1.98.2
Scan saved at 3:17:07 PM, on 7/8/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Jason\My Documents\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_5_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {31631AF8-DE1D-DAE1-4B67-FB8DB82287B5} - C:\WINDOWS\System32\nybbcf.dll
O2 - BHO: (no name) - {35634DAE-D51C-DAED-1267-FB8DB82286EE} - C:\WINDOWS\System32\cbs.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: HP Smart Web Printing 1.0 - {AE84A6AA-A333-4B92-B276-C11E2212E4FE} - C:\Program Files\HP\Smart Web Printing\SmartWebPrinting.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_5_0.dll
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Startup: Reminder-cpq40601.lnk = C:\WINDOWS\Compaq\Ereg\Remind32.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{331C36DA-AE16-4A1A-BE14-AE47C3A7F1A6}: NameServer = 72.236.205.150 205.160.234.10
O17 - HKLM\System\CS1\Services\Tcpip\..\{331C36DA-AE16-4A1A-BE14-AE47C3A7F1A6}: NameServer = 72.236.205.150 205.160.234.10

greyknight17 · Joined: Feb 03, 2003 Posts: 5674 Location: Brooklyn, NY

Yes, try deleting that Viewpoint folder in Safe Mode. Make sure you uninstalled it already first.

Print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Download VundoFix at http://www.atribune.org/ccount/click.php?id=4 and save it to your desktop.
* Double-click VundoFix.exe to run it.
* Click 'Scan for Vundo' button.
* Once it's done scanning, click the 'Remove Vundo' button.
* You will receive a prompt asking if you want to remove the files, click YES
* Once you click yes, your desktop will go blank as it starts removing Vundo.
* When completed, it will prompt that it will shutdown your computer. click OK.
* Turn your computer back on.
* Please post the contents of C:\vundofix.txt here.

Download AVG Anti-Spyware at http://www.ewido.net/en/download/ and install it.

Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.
On the main screen select the 'Update' icon.
Next select the 'Start Update' button. The update will start and a progress bar will show the updates being installed.
Once the update has completed select the 'Scanner' icon at the top of the screen, then select the 'Settings' tab.
Once in the Settings screen, click on 'Recommended actions' and then select 'Quarantine'.

Under Reports:
Select 'Automatically generate report after every scan'.
Un-Select 'Only if threats were found'.

Click on the Scan tab and choose to run the 'Complete System Scan' . Post the report here when it's done.

Fix these in HijackThis:

O2 - BHO: (no name) - {31631AF8-DE1D-DAE1-4B67-FB8DB82287B5} - C:\WINDOWS\System32\nybbcf.dll
O2 - BHO: (no name) - {35634DAE-D51C-DAED-1267-FB8DB82286EE} - C:\WINDOWS\System32\cbs.dll (file missing)

Delete these:

C:\WINDOWS\SYSTEM32\nybbcf.dll
C:\WINDOWS\SmFzb24

Restart and run a new combofix scan. Post that log here along with a new HijackThis log.

nosaj100 · Joined: Aug 15, 2004 Posts: 49

The Vundofix scan didn't find anything. The problem seems to have gone away again after I repeated the process.

Hijack This log
Logfile of HijackThis v1.98.2
Scan saved at 4:22:49 PM, on 7/23/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\AIM\aim.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Jason\My Documents\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_5_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: HP Smart Web Printing 1.0 - {AE84A6AA-A333-4B92-B276-C11E2212E4FE} - C:\Program Files\HP\Smart Web Printing\SmartWebPrinting.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_5_0.dll
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{331C36DA-AE16-4A1A-BE14-AE47C3A7F1A6}: NameServer = 72.236.205.150 205.160.234.10
O17 - HKLM\System\CS1\Services\Tcpip\..\{331C36DA-AE16-4A1A-BE14-AE47C3A7F1A6}: NameServer = 72.236.205.150 205.160.234.10

greyknight17 · Joined: Feb 03, 2003 Posts: 5674 Location: Brooklyn, NY

Are there still any problems now?

You have an outdated version of HijackThis. Download the newest version at http://www.greyknight17.com/spy/HijackThis.exe and run it.

Before you give us a new log here, if we gave you instructions for a fix, do the fixes first and then post the new log with this updated version.

1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'.
2. If you don't get the intro screen, just hit Scan and then click on Save log.
3. Post the HijackThis log here.

nosaj100 · Joined: Aug 15, 2004 Posts: 49

Thanks a bunch. No problems at all now.

greyknight17 · Joined: Feb 03, 2003 Posts: 5674 Location: Brooklyn, NY

Post a new HijackThis log with the newer version...just as a double check Wink