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MS Explorer Mouse's LED remains flashing RED.

 
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Nathaniel_L



Joined: Nov 20, 2008
Posts: 3



PostPosted: Wed Mar 11, 2009 7:50 pm    Post subject: MS Explorer Mouse's LED remains flashing RED.

A week ago, my Explorer Mouse's light started blinking red when I tried to put it on its cradle. Also it doesn't want to charge. So I tried different batteries, no good. Tried adjusting the mouse on the cradle, nope. Tried switching the adapter around. Nothing. Tried changing the USB port of the receiver. Nope! Anyone have any suggestions?
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goretsky



Joined: Dec 07, 2002
Posts: 9840

Location: Southern California

PostPosted: Thu Mar 12, 2009 7:32 am    Post subject:

Hello,

Does it work if you put non-rechargeable (single-use) batteries in it?

Regards,

Aryeh Goretsky
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PhotoCarp



Joined: Sep 06, 2007
Posts: 207

Location: New Jersey

PostPosted: Thu Mar 12, 2009 11:09 am    Post subject: Re: MS Explorer Mouse's LED remains flashing RED. [Login to view extended thread Info.]

Nathaniel_L wrote:
A week ago, my Explorer Mouse's light started blinking red when I tried to put it on its cradle. Also it doesn't want to charge.


I'm not familiar with that mouse so you may want to take my suggestions with a grain of salt.
Option #0: This one should go without saying which is why it's number zero. Shut down the computer. Unplug all the mouse stuff. Plug it all back in. Reboot.
Option #1: and this is based on my personal preferences, throw it away and get a corded mouse. Although I've never owned a cordless mouse or keyboard I've heard and seen plenty of problems with them to warrant my staying away from them. Since you probably paid good money for it and are fond of it you may want to move onto option #2.
Option #2: Look and see what the documentation has to say about the flashing LED. I'm willing to bet since it is a piece of MS hardware there is little, if any, documentation available for that model (please note: I am not bashing MS software only the customer support on their hardware)
At this point you're probably thinking "This guy is a jerk" so let's quickly move onto option #3 before I prove you correct.
Option # 3: Depending on where and how long ago you bought it you might be able to take it back and exchange it for a new one.
Option #4: It might be the charger. Follow Goretsky's suggestion. If it works then you have a problem with the charging base. Does it plug into an AC outlet or a USB port? If it's a USB port then move to #4a)
Option #4a: Try it on a different computer. If it works then the problem lies in your computer. It could merely be a loose connection or a bad motherboard and power supply.
Option #5: Give it a thorough cleaning. Be sure to clean any sticky food substances from the charging base and mouse bottom contacts. Go as far as opening it up and cleaning all the crud from around the buttons and wheel. For reference see Scroll Wheel Cheese.
Option #6: A variation on Option #1. Throw it out and get a new and quite possibly better one.

If you get it working please be sure to post it here so that others may be helped by your solution.
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Nathaniel_L



Joined: Nov 20, 2008
Posts: 3



PostPosted: Thu Mar 12, 2009 12:23 pm    Post subject: [Login to view extended thread Info.]

I'm actually running it on regular batteries, but it does the same thing.
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drwho07



Joined: Nov 29, 2007
Posts: 2296

Location: Central FL, USA

PostPosted: Thu Mar 12, 2009 4:42 pm    Post subject: [Login to view extended thread Info.]

Das ist Kaput !!!

Go back to the instructions that came with it. Read the instructions.
If there are Reset buttons on the mouse and base, try pushing them in different orders.

All else failing, get a new mouse.

Doc
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